Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.
Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!
Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.
Chris was very patient with me and very accommodating. They helped me every step of the way in designing a ring that was perfect for me and exactly what I wanted. Beautiful rings and great customer service
I appreciate the availability of purchasing in yellow gold and the variety of styles to pick from. Exactly what I wanted for studs and a pendant to wear as everyday pieces.I wear both most days and now my default jewelry.
I have never been disappointed with the quality, service and prices from MoissaniteCo.com, and the website is awesome and so user friendly. I'm a customer for life! My platinum band arrive within days of ordering it, it really made my day! Thank you for providing an Excellent service and quality pieces!
After having one of my side gems fall out, I contacted customer service and they were great about replacing my ring right away. They sent the shipping label and within 1 week or so I had my ring back. I can't believe how efficient and nice they were about it.
This site was easy to use and when I contacted customer service about modifying a piece they got back to me fast and with a good price. Thank you so muxh for you attention to detail. I get complements on my necklace everywhere I go.
I absolutely love the ring that my fiancee picked out from MoissaniteCo. It is beautiful and people can't even tell that it's not a real diamond. I'm so glad he didn't go the traditional diamond route because I am absolutely in love with this ring!
The rings that I ordered were and are absolutely gorgeous. I've received many comments on them and look forward to future purchases. I would recommend moisaniteco to anyone wishing to purchase a quality product.
I have had nothing but an AMAZING shopping experience with MoissaniteCo.com. I have purchased several items and they all are flawless and haven't had an issue. I did have a return on a necklace, the chain was a little short for my wife's liking. Customer service was very understanding and the return process was painless. I would recommend your site to anyone looking for stunning pieces of jewelry.
Overall I was happy with my experience and the product I received. The quality of the women's rings are as expected and in line with the price paid. The mens 8mm white gold wedding band did scratch up very quickly.
The delivery times were reasonable and we would recommend to others.
I have purchased two rings from MoissaniteCo.com. Their prices are the best in my opinion along with the jewelry selections they offer. They also have very good customer service! I will definitely be placing future orders with them.
I first made a purchase for a ring on the website, and I was impressed so much by their selection that I purchased another product for a Christmas gift, and once again they didn't disappoint. The necklace was wonderful, the shipping was fast, and another purchase without any hassle or issues at all. I love this site, and with their perfect track record, I plan to continue purchasing directly from them, they are my favorite jewelery store.
I asked the customer service department a few questions before my purchase and the were very responsive, polite, and helpful.
Once I made a decision, I bought a ring that was a little too big for my liking once I received it and was able to inspect it in person. MoissaniteCo allowed me to exchange the ring for one more suited to my tastes and refunded the difference as a store credit. Every thing was done in a nice and timely fashion.
I appreciated their help in sorting out any questions I had or issues I came across during the purchasing process and they really helped remove any risk or concerns from making a purchase like this online.
The moissanite ring was excellent quality at a reasonable price. The only problem was the New Zealand import authorities, the ring was greater than a minimum amount and was therefore subject to Goods@ Services tax. This increased the cost of the ring by 15 % and the process was very bureaucratic. I also believe that I could have avoided this tax by having it delivered to a UK address.
I'm so excited to get this ring! It is exactly what I was looking for and just the right price. I decided on Moissanite so I could get the style and size of stone I wanted in the budget that I wanted. I'm so happy I found this site. The ring is so much more beautiful than I could have hoped! I still can't stop staring at it.
Previously ordered stone for my wife's necklace-beautiful. Purchasing these lovely earrings for her birthday. Highly recommend shopping with Moissanite Co.
2018 purchased stud earrings for wife-pleased!
Finding the wedding band and engagement ring that my fiance wanted was rough. Moissanite Co., had exactly what she wanted. The brilliance color and clarity was unbelievable and the rings don't look or feel cheap. I am soo glad I found Moissanite Co. Thank you.
Everything was super easy and the ring is awesome! I upgraded shipping after my initial order and the process was painless. They delivered the ring on the early end of the estimated delivery window and customer service responded quickly to all my questions.
A++ :)
The live chat was very helpful. And the quick response by email was great. As for the gift, for my wife, she absolutely loves her wedding set. The beauty, the style and the compliments are unbelievable! As well as the price! Looking forward to our next purchase. All the best! J/M Sullivan-Clarke
Great shopping experience and the stone is absolutely gorgeous; I would buy from this store again in the future for my fine jewelry needs :). One question is regarding the code on the stone itself vs the certification paperwork. We could not find a match for the code on the stone and the cert papers. I would like to understand what I am missing.
Everything has been quick and easy. The stone came nicely packaged in a display case. It was very nice looking, clear, and well cut. My jeweller couldn't tell that it wasn't real diamond until I told him.
Bought my wife's engagement ring and wedding band through this site - couldn't be happier! Love that moissanite is conflict free, love moissaniteco's prices. Wife gets loads of compliments - will be back for more pieces as the years go on!
This was my first time purchasing Moissanite jewelry and I must say I was very impressed. I cannot tell the difference between the Forever One ring and a diamond ring, but I can definitely tell the difference in price. Also the service and shipping were great. There is no logical reason to go back to diamond.
The quality of the ring I received is excellent. The stones have a beautiful brilliance and clarity and the workmanship of the setting demonstrates a superb attention to detail Customer service was very helpful in assisting me throughout the process. I would highly recommend this company to others, and in fact, I have already done so.
I am so pleased with my choice to purchase a Moissanite wedding set over other gem options. The stones are gorgeous, particularly in low, fluorescent, LED and direct sunlight. It is not, however, as brilliant in overcast/cloudy light. The physical durability of the stones and metal (palladium) is exceptional; I don't abuse my set, but I definitely put it through the rigors of every day life. My only concerns about the rings are that a few gems are not that brilliant except for under very specific lighting and upon closer inspection look to have a circular rather than faceted pattern.
A few things I'd do differently: use MoissaniteCo's ring sizer. I purchased one separately and ordered my size based on that, it was slightly too large. Lastly, I'd order a larger center stone. It's personal preference, but that's my (and my husband's) biggest regret.
I placed an order for an 18ct white gold 3.75ct forever brilliant eternity band, the service, delivery time and quality were all outstanding. I would highly recommend anyone considering a purchase to go through these guys - you will NOT find better anywhere else.
Looking forward to my next purchase soon and once again thanks so much.
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