• Moissanite Co

Moissanite Co

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Overview

Moissanite Co has a rating of 4.6 stars from 4,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring, and wedding band. Moissanite Co ranks 58th among Gems sites.

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Positive reviews (last 12 months): 89.6%
Positive
43
Neutral
0
Negative
5

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7,164 reviews

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How would you rate Moissanite Co?
Top Positive Review

“Love all my Moissanite pieces”

Michelle V.
9/17/24

Yes, I received it and love it! So happy with all my pieces from Moissanite Co. I'll never buy real diamonds b/c there is no reason when you have a quality product like these! Thank you!

Top Critical Review

“Difficult to work with”

Kelly J.
9/6/24

Wanted to return an item within the 30 day window. After much back and forth they says no, item needed a security tag. No tag was on the item initially, it was on the main ring. They offered to resize, but the band didn't support the ring with a large stone. When I originally inquired to purchase an additional band, I was quoted almost $200 more than I was charged for the first band. The engagement ring is beautiful, the band is cheap and thin. Company is not easy to work with, go to a local jeweler and save yourself the headache. There's not much difference in cost.

Reviews (4,568)

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customer service (1658) engagement ring (504)
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Julianne S.
0 reviews
0 helpful votes
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March 17th, 2016
Verified purchase

The wrong order was shipped but your company recalled the package so that I would not receive wrong goods - good move but would have been nice to be informed as I had to ask why there was a turnaround. All good in the end and good to see that someone was thinking ahead of the game!

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Randy U.
0 reviews
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May 26th, 2016
Verified purchase

This is the second or third item I have bought from you. This time it was Moissanite studs ear rings.
I wear them every day and love them. I appreciate the special backing you furnish because
The studs are large and it keeps them from drooping on the ear lobe. Yes I am a repeat customer
For life. Thank You Moissanite Co.!

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Christopher H.
0 reviews
0 helpful votes
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April 18th, 2019
Verified purchase

Reading the reviews from weddingbee, wedding wire, and some reddit streams helped me chose to buy my girlfriend's engagement ring from Moissaniteco! They have a great selection with competitive prices.

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Rowan V.
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June 22nd, 2016
Verified purchase

Chris was helpful in designing my custom ring. It was difficult getting an accurate delivery date estimate from anyone. When I got the ring, I noticed that they used smaller, and more, side stones/diamonds on the band than what we had discussed (I provided an exact image of the band I wanted recreated) which definitely dulls the sparkle of the ring. I would have returned it and had it made properly had my fiancé not have removed the security tag. In addition, the center stone is a lot more yellow than I thought it would be for a forever brilliant, which leads me to believe that they may have given me a forever classic. The center stone is also very loose. If I tap on it or shake my hand, I can hear the diamond moving.

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B H.
0 reviews
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September 19th, 2017
Verified purchase

Inwanted a custom order ring a week earlier than intended date. I inquired about getting it by a specific date and the representative was able to fulfill my request. I'm so satisfied with my experience, I have already started ring shopping for my sister with her. I can't wait to order from this reputable company again!

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RPG X.
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0 helpful votes
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July 20th, 2019
Verified purchase

I picked the 3 carat princess cut with 8 princess cut channel set side stones engagement ring with the matching princess cut wedding band. Its beautiful! I love it! Receive many compliments. I've had the ring about a month now and it's still beautiful. My ring took the longest time frame to receive and I was anxious to get it. I paid the additional $25 for overnight delivery and it shipped 2 weeks later on a Friday which had me wait until Monday to be delivered. I was slightly worried about the ring sitting in a facility over the weekend instead of being delivered next day.

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Peter J.
0 reviews
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January 20th, 2016
Verified purchase

The ring I purchased was extremely well crafted, had no flaws, was sturdy, was finished perfectly, and arrived quickly. The stone has ever so slight the characteristic tinge of moissonite, something I expected and accept as part of using this material. I would highly recommend their products to anyone in the market for a moissonite ring.

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IthacaIsGorges W.
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June 1st, 2016
Verified purchase

I had two stones sent to my jeweler to be set in a custom setting. The stones arrived quickly, in a discreet package, and they are gorgeous! They're perfectly white, have great sparkle, and are durable. I'm planning on purchasing another stone for another custom piece of jewelry soon because they're such a great value :)

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Rocko H.
0 reviews
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January 4th, 2016
Verified purchase

I love the product. As a geologist, I know the intrinsic value of a diamond and for that reason I could never purchase one. When I learned about moissanite I came to MoissaniteCo.com and found an amazing selection of engagement rings. I wasn't totally sure what it would look like when I ordered it but WOW, I am so blown away. The ring is GORGEOUS. My gf absolutely loves it. I had it enhanced and set in platinum, the ring is so beyond words beautiful. She receives comments from strangers all the time commenting on how much they like it. Shipping to Canada was a breeze. We'll be ordering our wedding ring from MoissaniteCo.com for sure. If you are unsure, all I can say is DO IT, you won't be disappointed.

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Kyler A.
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October 23rd, 2020
Verified purchase

The site was incredibly easy to use and the prices were reasonable. I had been shopping around for the right engagement ring but between the price and options, it seemed the easy choice to go with a ring from Moissanite Co. The order was shipped within the timeframe promised on the website. The ring is everything I expected it to be and am very happy with the entire process and product.

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Donald W.
0 reviews
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December 2nd, 2015
Verified purchase

I took a risk and had my fiancé's engagement ring designed here. I'm so glad I did, they did an amazing job. The only thing I could really say is if you are investigating MorssiniateCo.com for a piece of jewelry, do it, you won't be sorry. I've seen women cover there engagement rings when my fiancé comes around, too embarrassed to be around excellent craftsmanship.

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Jackie C.
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January 12th, 2019
Verified purchase

Actually decided to have two wedding bands made. One is from a magazine and the ring in the magazine is a $9,400 ring. My stones are far more brilliant and I paid...a lot less. I also had a matching band made without the stones They are both perfect. I highly recommend using this company. Work and price are excellent.

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Victoria S.
0 reviews
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August 17th, 2019
Verified purchase

Using for years. Has never let me down. My rings are amazing I am always getting compliments. I love the layaway program. It make me able to have good quality product that fits my budget plans and still look beatiful in my bling.

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Leah K.
0 reviews
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June 4th, 2016
Verified purchase

Great customer service, very prompt response time. My ring is beautiful, I loved all the tracking information. I tracked it all the way to Australia with 4 stops along the way, added to the excitement of it all. Thank you for being part of our "Ever After"

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Robert G.
0 reviews
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April 14th, 2020
Verified purchase

Easiest website to navigate by far. I was really impressed with the packaging for the ring, way nicer than I expected, very classy. The ring is beautiful and I know my future wife is going to love it. I am very happy that I chose Moissanite Co.

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Tyler Z.
0 reviews
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October 27th, 2015
Verified purchase

In the past year I have purchased a set of 1/2 c earrings and a custom emerald wedding set, both of which arrived as expected and in a reasonable amount of time. Customer service was very helpful during the customization process and the rings turned out beautifully.

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Travis P.
0 reviews
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June 15th, 2016
Verified purchase

Extremely pleased with our order and with this company. The Forever One moissanite stones are fantastic - colorless, brilliant, and vibrant. They actually look better than diamonds when compared side by side, and yet nobody even thinks to ask if it is a diamond or not - they all assume any stone that looks as good as these do must be a diamond. Our order was exactly as pictured, was an exact fit, and shipped on time. Couldn't be happier!

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Dandon I.
0 reviews
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June 1st, 2016
Verified purchase

Ordering was flawless and easy for me. Whenever I had a question about the difference between the stones the FAQ was very helpful in stating the difference. I definitely plan on buying another ring for my significant other later on from here.

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Serena M.
0 reviews
0 helpful votes
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May 25th, 2020
Verified purchase

I was initially weary ordering jewelry from Moissanite Co. But upon receiving my ring, I was so impressed with the quality of their jewelry. I use my hands a lot working in the medical field and my ring appears untouched years later!

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Marina G.
0 reviews
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July 9th, 2020
Verified purchase

I love that this website allows you to customize the rings to your desired specifications. The prices are also reasonable. Because of this I'm a loyal customer. This is my third ring that I am purchasing! I can't wait to get it.

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D B.
0 reviews
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July 25th, 2017
Verified purchase

I have ordered four pieces from Moissanite Co over the past 6 years and my experience has always been exceptional! From the quality of the pieces, to the attentive customer service, you can feel assured that you will have a wonderful experience.

Thumbnail of user georgee428
Missouri
1 review
2 helpful votes
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June 2nd, 2021

My wife absolutely loved the earrings. The quality was high and the stones sparkled. I plan to order more from them.

Products used:
earrings

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Anthony G.
0 reviews
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November 18th, 2015
Verified purchase

I contacted customer service to ensure my special order would arrive by a certain date. They informed me it would be guaranteed if I paid for the faster shipping option, which was great news. The ring arrived prior to the date I needed it in perfect condition. My overall experience was amazing, and my and my fiancé are so happy with the ring. Thank you!

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Lindsay Y.
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October 31st, 2015
Verified purchase

My husband purchased a wedding set for me as an anniversary gift. I was nervous about ordering a ring I'd never seen in person, but it all worked out more than fine! The original style we ordered came in, and while it was beautiful, the bands were a little too small and dainty for me. We decided to exchange it for a different style with thicker bands. The exchange process couldn't have been simpler. Chris in customer service helped us every step of the way, and answered all of my questions promptly. I received the new rings 2 days before they were even supposed to arrive, and the new set is absolutely perfect! It is the most stunning ring I've ever seen. I can't believe it's mine! I'm beyond thrilled with our experience with MoissaniteCo.

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Amber I.
0 reviews
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August 18th, 2017
Verified purchase

MoissaniteCo was a joy to work with. The engagement ring I ordered took a little longer than the standard quoted time (because the size of the band is larger than average, a woman's 11) and their customer service ended up footing the bill for rush delivery to get it to me on time. The ring itself is absolutely gorgeous and exceeded all of my expectations.

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...

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Mike C.
Typically does not respond to reviews

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