Moissanite Co

The communication and flexibility from the staff has been nothing but exceptional. They create a bond of trust and comfort right away, which cannot be more valuable when embarking on purchasing something this important.

Very pleased with everything from the top notch quality to the expeditious customer service. I had a ring custom made that turned out drop dead gorgeous, and has since gotten my wife many jealous glances and compliments.

Beautiful products. My wife loves her tennis bracelet and my two daughters will love their pendant solitaire necklaces when they receive them. Highly recommend this seller, they are great to work with. - Chuck

I just wish there were more angles of photos! Also a filtering system to hunt for the perfect options (even something simple like filter by cut -- as in only show round or cushion, etc). Otherwise your product is wonderful and the ring in gorgeous.

I've had a great shopping experience. Chris answered all my questions promptly. I ordered a loose forever one stone and it shipped the same day and arrived on time. The stone is exactly as described and it's so beautiful in person. We will definitely be returning to this website for future purchases!

Visiting again a few years after my last purchase and I noticed some items still do not have preview pics from multiple angles, and seems that the 3D preview function was also dropped. Otherwise fantastic experience!

Did an excellent job helping me to create the perfect engagement ring for my now fiance. Such beautiful craftsmanship and pricing was unreal. I will definitely come back for my wedding bands.

Thanks :)

Great selection of reasonably priced lovely settings. Love the ability to choose features of rings, like prongs, metal, center stones, etc. The website is very informative and user friendly! Can't wait to see my 40 year anniversary present ring!

Shopping on this site was truly a blessing. The filters allowed me to precisely locate the exact ring that I was looking for. The 360 degree camera view is an awesome feature as well. Thank you all and God bless.

Great website easy to navigate. I had some online questions and for most part they have been answered with online chat, wish they did provide a customer service number versus email only. 5 outta 5 stars though! Great prices and would buy from hem again ---fast shipping! Nice packaging too.

Very convenient shopping. Customer service replied within minutes to my request about shipping time. After around 7 days the ring was ready to be shipped. International (Canada) shipping arrived after ONE day. Excellent stone, better than the best diamonds I've seen in stores. Would buy again.

After spending many, many hours on this website I think the search could do with some tweaking, e.g. more detailed search filters, improved item descriptions, and integrated preview video without popping up a new window. I wished there were more links built between the F1 and FB items for simple price comparison.

I also found it a little annoying when sale items that are no longer valid would swamp my search results.

So many good-looking designs with great customization for stone sizes! I've searched for months now and have found this site has some of the best looking three stone rings out there. Prices are great compared to real diamonds where I'd feel ripped off for an unethical stone. My girl would freak if I spent as much as I would have for a diamond, but with a moissanite we can put that extra money to good use, toward traveling and adventure.

Upon arrival I discovered the warranty card was missing so I messaged and they sent a new one to me.

The only reason I gave the company 4 stars instead of 5 centered on the fact that they made it impossible for the customer to talk directly with a live human being. That being said, the company did everything it stated it would on its very accurate web site, all within the time limits given. Communication via Email proved less than satisfactory because my questions were not answered as I wanted and there was no easy way to correct the problem. When ordering, I took a risk I was not comfortable with. Things could have been much worse had there been a real problem with the order. The finished product I received was first class in every way and actually did exceed my high expectations.

Information is inconsistent on product pages. Many item listing missing details such as ring dimensions, some missing options for matching bands. Customer service was prompt in answering, but this information should have been available in the first place.

They have the best prices of any website, even the rings with Forever one stones. Website could be a little bit better to use. Specifically that the picture doesn't change when you pick different options and in some cases you can't even see exactly what you're purchasing. But overall great experience and I can't wait to receive my ring!
Update: ring is amazing! 10/10 love it

Website is easy to use, and customer service helped settle my worries about delivery time. My engagement ring and matching wedding band arrived incredibly quickly, and people constantly assume my husband and I paid thousands of dollars for it, when in fact the complete set was less than $1000 USD.
My only point to change would be an easier way to display prices in Canadian dollars to make shopping even more simple.

Difficult to navigate to loose stones but easy checkout once you get there. You should note that carats are different than diamond because of density. I could have fit a larger stone in the setting I had.

The site is easy to navigate and I love the 360 degree view on the items. Makes shopping online much less stressful when spending several hundred dollars on an item you can't physically hold in your hand.

My new jewellery is absolutely breathtaking and luxurious. I feel like royalty wearing this stunner! The website is easy to navigate, lots of beautiful selections. Emails to customer service are answered promptly with helpful and friendly associates.

Already bought here 4 times. It's a pity moissanite jewelry cannot be found in traditional jewellery shops due to diamonds' monopoly. Moissanite are at least as beautiful as natural diamonds, way less expensive, and do not exploit miners. This website has insofar proven very reliable, and jewelry very well crafted. Stone prices could be lower though.

Overall is good, but haven't meet my personal quality expectation. Observed few dots of indentation/dust unable to remove from the moissanite surface but not affect the shine and sparking performance.

This is my second purchase with Moissanite Co. The rings are all quite beautiful. The site can be tricky to navigate. Finding exactly what I wanted took a while and tons of back and forth emails. A few of the emails went unanswered. Item description is lacking on some items. The chat feature is also pretty hit or miss. More often than not I would get my questions forwarded to someone else and would then have to wait for an email response. Overall happy with my purchases. My ring was beautiful. I plan to order again in the further.

Amazing site to use. Prompt replies to chat requests. Would highly recommend using this company! The ring and pendant I ordered were exactly like the website pictures. The stones look as good or better than diamonds!