Moneisha has a rating of 1.0 star from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Moneisha most frequently mention customer service problems. Moneisha ranks 4781st among Clothing sites.
Order was nothing like the picture came full of holes and water even in the packaging. NO resolution only shipped half 1 of 2 items then offered a 40 percent refund when it took a month to get it in first place. Never do business with this company they are just selling junk.
Order was nothing like the picture came full of holes and water even in the packaging. NO resolution only shipped half 1 of 2 items then offered a 40 percent refund when it took a month to get it in first place. Never do business with this company they are just selling junk.
I should've read the reviews before I ordered! Last May I ordered three blouses one arrived as stated the second one dribbled in two months later and I never received the third. The first blouse was too small I requested return authorization and was told to please wait until all blouses had arrived. After four months of waiting I wrote again and they said the blouse that had not arrived was no longer in stock. I asked to return the other two and was denied even after I sent Iris, who had sent me the first email about holding until they all arrived, copies of her email. Have not heard from them since.
There is a reason why people cannot leave reviews on the website. The website shows amazing articles of clothing for dirt cheap prices but you dont get what you ordered, just a cheap replication of what you thought you ordered. I ordered the velvet coat pictured in crimson and received a very cheap velour robe, (since when does velvet stretch, lol) also you can easily spot the difference in the gloves I thought I was getting when you compare to what I received. Look at the craftmanship. Lol good thing I didn't spend more than 86.00
The photos on the site are right out of the soft surroundings catalogue. I've ordered from them before and was excited about getting same product for half the price. Absolutely NOT the same product. Poor quality, different fabric, MUCH smaller fit. Spent $135 so requested to return the items. After weeks of emails from Moneisha offering up to 25% off order to not return them, finally they agreed to accept return, shipping on me, which was $35.4 months after returning items to an address in China received package back unopened marked "return to sender". Have sent two emails (there's no phone number) to customer service in last two weeks with no reply so far. Now I'm out $170 and have cheap clothes that don't fit. I would give zero stars. Do not fall for this deceptive marketing and unresponsive customer service.
This is a Chinese company. Beware! When you get your products you will hardly recognize them as the items you ordered from their photos. The stitching pulls out immediately. I wouldn't even give their products to Goodwill or any other charity. To return items, they must receive the product within 2 weeks, then they tell you that the mail its so bad in China that they won't receive it for 2 months. They offer you 15% instead. What a scam! I would date their company a zero if I could.
Do not order from this website. Complete scam. Items shipped do not remotely match their pictures & descriptions. The quality is so poor & returns so difficult I will cut my losses and throw this crap in the trash
Scam! I have not received my order and it's been 3 weeks. Beware! Scam! I will never order from this website again. No phone number. I wish I would have checked for security logo and reviews before purchasing. This is a lesson learned.
I ordered two sweaters from them. Not only did it take almost 3 months to get here but I only received one. I have sent numerous emails to them stating I had only received one product and I needed to return that product anyway because what I ordered online did not look like the item I had received. They never got back with me and they never sent my second sweater. I had to get Paypal involved to try to get my refund. So stay away
The reviews that are positive must be from members of the company and not actual customers. I ordered a flowy boho summer dress. It took a month to get here. I was excited and opened the package but was instantly disappointed. It dis not look like the design on the website. I opened the plastic wrap, the material felt fire $#*!ant. Not breathable at all and the dress was very unflattering on. Not at all as pictured.
Moneisha tops looked very nice online. Read the return policy and thought I could comply. Ordered a half dozen tops in my regular size. Tops dribbled in over period of 1+ months. Not one of the tops fit. Sizing was terrible and tops were of very poor quality. I planned to return all tops in one pkg. To China when they all arrived instead of returning individual tops to China as they arrived. They were not satisfied, said I'd not complied and my account was closed. Plan to report them to the credit card company. Have never received products or service that have been this bad. Do yourself a favor and run as fast as you can from this company.
Item was nothing like as pictured. Cheaply made garment that did not fit well at all. Instead of return I was offeted a percentage of my funds rather than the high cost for return shipping. E mails getting ignored now. DO NOT ORDER FROM THEM. And by the way I found the exact item elsewhere for less than half the price!
This is absolutely the worst customer service of any company I have ever ordered from because they don't send a packing slip for return packages which you have to write the company requesting that slip, and after several months, I still have not received that packing slip, and I am stuck with 2 tops which were obviously missized!
Don't order here, I placed an order back on January and still waiting for it.
Not getting any answer back from them, this is horrible way to do business, not ordering again
Oh my goodness what a disappointment bought kimono, the description says it is EMBROIDERED. It is NOT! Nor is it velvet.
It is just a printed pattern on very very thin fabric which is SUCH POOR quality. The photos are DELIBERATELY DECEIVING AND not the item they sell and ship!
Tip for consumers:
Very poor quality
I ordered boots that never came & 3½ weeks later, I have yet to receive my refund! THERE IS NO CUSTOMER SERVICE PHONE NUMBER THE ONLY MEANS OF COMMUNICATION IS BY EMAIL, WHICH I HAVE SENT SEVERAL AND GOTTEN NO RESPONSE! KEEPING MONEY THAT SOMEONE HAS PAID FOR MERCHANDISE THAT NEVER CAME IS CALLED STEALING! DO NOT ORDER FROM MONEISHA! TOTAL RIP OFF!
The boots I ordered are night and day from the picture and it's obvious there's no way I'm going to get a refund. You can't get the company to Respond
ZERO stars. Ordered a shirt over 2 months ago. Never received and of course there is no customer service number to call. Do NOT purchase from them. Scammers.
Received two items
Did not receive 2
Blouses.
Where do I report the fraudulent company Moneisha? *******@hotmail.com
Maria Taylor
Facebook advertised their loathing.
I have tried reaching returns for days- no reply.
I am extremely frustrated & feel like I am screwed.
Chia company- name is misleading!
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