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MoneyKeyReviews 1,010

4.5

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From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 12 days

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Texas
1 review
0 helpful votes
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I talked with a lady named Irene.
She quickly reviewed my case and found out that she could offer me what I needed. And then proceeded to make it happen very quickly.
I was very relieved to have someone so efficient and effective to help me
Thank you very much.

Date of experience: August 13, 2018
Maryland
1 review
0 helpful votes
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Great
August 3, 2018

Great fast service. Irene was efficient and friendly. Accurate and made sure that I required nothing else.

Date of experience: August 3, 2018
Texas
1 review
0 helpful votes
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I called because I was making my last payment and needed a bit more funds. The agent on the line was so helpful and was ready to confirm with my bank so I would not have to wait till the next business day. MoneyKey is quick and easy, great agents to work with!
Loaned me the money I requested!

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
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I was help by yalda she was very nice and answered all my question with no problems they are wonderful.

Date of experience: July 19, 2018
Illinois
1 review
1 helpful vote
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My name is Eloise. Applied for a small loan, under $1,000. Application gives the impression that credit rating is not a determinate in the approval process. I saw no posted minimum requirements, prior to, or after submitting my loan application. I was denied the loan. Why? I believe that the offering is intended to disceive.

Date of experience: July 19, 2018
Management T. — MoneyKey Rep
over a year old

Hello Eloise,

We apologize for your experience and appreciate the feedback as it helps us develop and refine our services to meet the needs of our customers. We strive to be transparent throughout the application process and our FAQ page details some of the minimum requirements that are required to qualify for a loan – other requirements may apply depending on the product. Please do not hesitate to contact our Customer Care team at 1-866-255-1668 so that we can address your specific concerns directly. Thank you.

Ohio
1 review
0 helpful votes
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Excellent!
July 19, 2018

Komal, the representative that I spoke to far exceeded any expectation that I may have had as it relates to receiving good customer service. She was extremely patient, friendly, and knowledgeable. She allowed me to ask any question that I may have had and was patient in explaining how the process works. She is excellent at her job and represents the company in a manner that reflects the highest level of quality!

Date of experience: July 18, 2018
Ohio
1 review
0 helpful votes
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Everything went smoothly and she was very good at answering any of my questions. She was a great help.

Date of experience: July 17, 2018
California
1 review
0 helpful votes
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I was helped by Komal who was extremely quick with verifying my employment and my bank account information. The same day I applied for the loan, I was approved within a couple of hours. She was very nice & extremely professional It helps if you have an online banking account and receive direct deposit.

Date of experience: July 17, 2018
California
1 review
0 helpful votes
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Efficient
July 16, 2018

Yalda was extremely courteous, patient and helpful. Her knowledge, comprehension, and efficiency streamlined the call.

Date of experience: July 16, 2018
Pennsylvania
1 review
0 helpful votes
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She helped me quickly and efficiently, and was crazy nice in the process. A great start to the morning.

Date of experience: July 16, 2018
Texas
1 review
0 helpful votes
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Fast
July 15, 2018

Komal was great and fast when helping me. She was able to walk me thru the whole signing process and explained the loan clearly.

Date of experience: July 14, 2018
Ohio
1 review
0 helpful votes
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Wonderful.
July 15, 2018

She was wonderful & very informative. I had problems with my email & she found the problem & fixed it with ease. My phone kept dropping the calls so I had to call back multiple times & they didnt miss a beat. Thank you Money Key for helping me after my son was sick in the hospital. It was rough for us.

Date of experience: July 14, 2018
Washington
1 review
0 helpful votes
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Efficient
July 14, 2018

She was very polite, efficient and nice. She had a nice tone. She approved me in like five minutes. Even if I didnt get approved I would of been satisfied because she was really nice

Date of experience: July 14, 2018
Ohio
1 review
0 helpful votes
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Good service
July 12, 2018

Komal was nice and informative. The process was easy and the amount I was approved for was very helpful.

Date of experience: July 11, 2018
Ohio
1 review
0 helpful votes
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I FOUND THE SITE EASY TO APPLY THEN THE AGENT I TALKED TO WAS VERY INFORMATIVE VERY POLITE AND HELPFULL HER EXPLANATION WAS EASY TO UNDERSTAND. I WOULD TELL MY FRIENDS AND FAMILY TO USE MONEY KEY. I WOULD ALSO USE THEM AGAIN. THANK YOU

Date of experience: July 11, 2018
Texas
1 review
0 helpful votes
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I recently ask for a loan but I had changed my bank and they worked with me to help me get approved.

My customer service representative was Yalda
Very knowledgeable about what was going on even though I didnt talk the day before I like this its shows information is being pass along and you dont have to wait for a certain person to come and finish it this shows good communication the worst is call and know one know what I are talking about

I want to thank MoneyKey and Yalda
For all there help

Date of experience: July 11, 2018
Ohio
1 review
0 helpful votes
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Komal was quick, efficient, and helpful during my application process! I will recommend MoneyKey because of the quick and easy process!

Date of experience: July 11, 2018
New Mexico
1 review
0 helpful votes
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I have been using moneykey for a few months and I find them to be very compassionate considering all the things that could happen with loans in this crazy world today. They are calm, cool and collected when I had to make any changes on the loan itself. They were very quick in re-establishing our business together after I had to pay some of it back a little slower. But then when it was all paid off I was able to get back to my schedule of actually making payments to my dentist, which is the reason I'm using this service... to pay my dentist because his bill is due way, way before my payday comes and moneykey has stood right by me and reached out and they are the best money loan company I have ever used ever and I suggest anyone who really has the ability to pay the loan back and work with them financially should take a look, but only if you need it to pay bills early. Thanks Moneykey...

Date of experience: July 11, 2018
Texas
1 review
0 helpful votes
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Always there when I need it Yalba was very nice money key is always good to have when I need cash in a hurry

Date of experience: July 10, 2018
Texas
1 review
2 helpful votes
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Although I was denied a loan due to account complexities, I have never experienced the professional dedication that Stephanie A. Displayed in pursuing all possible pathways in trying to get the loan approved. I really appreciated the work and effort she put into my situation. I was very impressed with her and wish her and your firm well.

Date of experience: July 10, 2018