Monoprice

Great place to order cables, adapters, tv wall mounts etc. Very good service and low prices. When something when wrong they made it right. They have customer reviews and very good customer and technical phone support

For all the things they have packed into this small amp and have kept the price down so you don't need to refinance your home to buy it and as awesome as it sounds, I rate this amp and the company 10 out of 10!

Avoid Monster cables... get cheap cables and AV gear - It always makes me laugh when I see people at Best Buy picking up the overpriced Monster cables and accessories. Anyone really into AV gear gets their cables and accessories online. This is one of the better places to get your gear.

Thier customer service is amazing what most companies lack nowadays. I was having some issues with my speaker they paid to have it shipped back and they shipped another back out to me all at the original cost of what i paid for the speaker. Their product is an amazing bluetooth party speaker. My whole family has made use of it... we take to the beach The cheer competition where we live has even used it... When I get a good deal I speak on it, as well as if I get a bad one.

I have used mono price for many years and am very happy with the quality of the cables and other electronics I have purchased from them.

One cable did go bad after a month so I called customer support for a replacement cable. They asked me some questions and told me they would make an RMA request. I got an email soon after telling me they would send the replacement cable and I did not have to send them the bad one in return. Now that's what I call real customer service!

They are the best.

It's not hyperbole when I say that the Monoprice Tech Team members are right there with timely and practical solutions, within two business days. I own a Select Mini 3D printer, and, being a neophyte in the world of 3D printer, I encountered several SD Micro card issues and printing challenges. The Monoprice Tech Team, in their easy-to-understand E. Mails, helped me work through my issues. Kudos!

I ordered a Mini Select V2 3D printer and after a few days of owning it, it failed. Getting in touch with Tech Support was a chore, but once I did getting an RMA was smooth and received a shipping label with RMA within a few minutes. I shipped the defective unit back and haven't heard back from them with any information about a replacement. I've emailed them twice and have not yet received a reply back. Tried to call them and that is a joke as well.

Monoprice is good, could improve on RMA and communication. First of all, they ship quickly and have good products. I have not returned anything in years, so I was surprised when it took a phone call for an RMA (although I had sent in online requests via webpage and email). Rep was good, and took care of me.

I will still definitely order from them, just realize you need to call for an RMA if you need to return... Ciao... Curt

Excellent product and service. Bit confusing website for a Canadian though. Would help if there was a Canadian site. Have purchased products on other Cdn sites and would purchase more if Monoprice had a Canadian site.

Company overall basically good but the communication with employees not that great. Asked technical support if something fits they said it did I ordered it and it did not. Now trying to return the speaker backboxes was a pain with the customer service. It would cost me more money to send it back so I threw it in the garbage. They have to make up for their miscommunication to me on the product not excuses. And customer service keeps asking me why doesn't it fit ask your employee he doesn't even know. They should be trained on their product...

I love monoprice because of their gord trust score. They have sold me quite a lot of good products and each was just what I needed. I have not had to return any product for being faulty or for any other reason. The delivery time was just fine and I have no complaints. I trust them.

I have been doing business with Monoprice for a number of years. The quality of their products is first rate. Their delivery time is always excellent. The few issues, I wouldn't even call them problems, have always been handled professionally, quickly and to my satisfaction. I highly recommend them.

I purchased a Chromebook from this company as a Christmas gift in December 2017. 5 months later, the screen stopped working. I contacted Monoprice but was told that they only have a 14 day return policy and that I would need to contact HP for the warranty. No problem. I contacted HP, but was told that warranty had expired because it started based on when Monoprice purchased it from HP. The only way I could update the warranty is to send them proof of the purchase that included the serial number. I contacted Monoprice again explaining this, but was told they don't have that information. I asked how can I get it and was answered with "I don't know". So they send you to the manufacturer for service, but can't provide the information needed to the customer. If they have no way of knowing the serial number of the product you purchased/they sent you, then how would they know you are returning the same item if you did so within 14 days?

I've been purchasing cables on Monoprice for quite some time (over 8 years) and they have always come out on top as prime products, and when, for some reason, the items have gone bad, Monoprice has honored their lifetime-guarantee and sent me a replacement ASAP, top-notch customer service. I would buy again anytime.

I had to return a Christmas present that was ordered through Amazon, but was from Monoprice. It was a no hassle return and they sent me a prepaid return label after I made a phone call because Amazon sent me a return label which I had to pay for the return. Thank you!

Well if thats the case then monoprice and its customer service agent that i worked with are stellar, anyone can have defective product or make a mistake. Well monoprice listen to my considered and determined that i needed a replacement. I didnt have fight or defend my case. It was refreshing.

I love monoprice because of their easy to use website. I don't want websites where I first have to spend like an hour learning how to make an order. Monoprice keeps it simple and I love it that way. I have ordered several products now and they haev all be what I wanted. Good work.

If you have a problem with what you purchased forget getting help. They do not respond to emails at all and if you call they tell you they are a 3rd party seller and you must contact the manufacturer. Will never buy from them again!

I see there are more one - two star reviews. Happy25 MyAs. Deceptive "Happy Monday 25% off $300 or more" promotion.
When I told someone at Monoprice I was having trouble with ordering over phone she exclaimed she hadn't heard of any thing, to which I say you surely are not listening as I just told you so. Anyway from what I'm reading sounds like the inmates are running the asylum.

I contacted Monoprice because a USB / Firewire cable I bought nearly 6 years ago was beginning to fray near the firewire end. No problem - Monoprice simply shipped me a replacement.
I only buy my cables from Monoprice!

I purchased a subwoofer from Monoprice. When it was delivered, I plugged it in, turned it on, and nothing. It was broken. No fuse, no fuse holder. It will not work without a fuse. I e-mailed Monoprice, message was returned, cannot send. Called, phone rang for 15 minutes, no one answered. I also chatted. Monoprice refuses to send return label, or any return information. Monoprice will sell you a broken product, then force you to pay for it. I my book... THAT'S STEALING! Monoprice will steal from their customers.

I was so skeptical of their products at first. Some of their stuff is too cheap. However, their stuff is built to last, especially cables. All of their cables are built better than Monster cables. I bought a really cheap pair of condenser microphones, and they sound really decent. Obviously, they're not going to sound like Neumanns, but for the price they were an incredible deal.

I ordered 17 items from monoprice and they says that it will be ship in 3-6 days... I check online after 6 days and I saw my order still processing... I called monoprice and I spoke with the representative and complained and they said "sorry... we will process your order"... Whattt... WORSE COMPANY... I cancelled my order...