Moon Magic has a rating of 4.2 stars from 653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
I'm in love with my black obsidian ring from Moon Magic. It's bold, beautiful, and has this quiet strength to it that I can actually feel when I wear it. The quality is top-tier—solid, smooth, and it fits like it was made for me. I've been wearing it daily, not just because it looks good (which it does), but because it genuinely feels protective and grounding. Moon Magic did not disappoint—fast shipping, beautiful packaging, and energy that's just right.
As an educator and behavior strategist, my days can get real. I need pieces around me that aren't just beautiful—they need to hold intention. My black obsidian ring from Moon Magic has quickly become part of my daily armor. It's bold, sleek, and gives me that grounded, protective energy I need whether I'm in a classroom, on a Zoom call, or creating content for my teacherprenuer business. This ring isn't just jewelry—it's part of my ritual now.
Simple and easy to order. Customer service was responsive when I submitted a question. This product has exceeded my expectations and I am beyond pleased.
Hello Stacy,
Thank you for your wonderful feedback! We’re so happy to hear that your experience was smooth and that our customer service was helpful. It’s great to know the product exceeded your expectations! If you ever need anything else, we’re here to assist you.
Kind regards,
Moon Magic
The shipping takes some time but it's worth the wait. As soon as put them on i feel happy and can't stop looking at them, ilove my rings. Will be ordering more.!
Hello Brandi,
Thank you for your wonderful feedback! We're so glad to hear that you're happy with your rings and that they bring you joy. We truly appreciate your patience, and we can't wait to send you more beautiful pieces in the future!
Kind regards,
Moon Magic
I've purchased from Moon Magic several times and have been very satisfied with my purchases. The jewelry is pretty and unique. I love diamonds but the stones moon magic uses for their jewelry are beautiful as well. They have a lot of dainty designs which I love and there's a lot of options in jewelry designs. I'm a happy customer and wearer of their jewelry.
Hello Jessica,
Thank you so much for your wonderful review! We're thrilled to hear that you've been satisfied with your purchases and that you love the unique designs and beautiful stones we use. It's fantastic to know you're enjoying our dainty pieces and variety of options. We truly appreciate your support and are so happy to have you as a loyal customer!
Kind regards,
Moon Magic
So far, I have loved most of the pieces that I have purchased from Moon Magic. I have purchased several pieces now, ranging from gemstone bracelets, rings, necklaces, and earrings. I feel the energy and get compliments for my jewelry. I have also purchased gifts for my besties through this website. They adore their jewelry.
I only had a few problems with Mystery Boxes, however, customer service does listen and addressed those issues and even updated them. As far as the warranty goes, I haven't had a need to use it yet. I only had these pieces a few weeks now, and time will tell. I am hoping the raw gemstones stay in place and do not fall out. I am disappointed that stones falling out are not part of the warranty. I plan on wearing my jewelry, but I am not gonna wear it during sports or out in the ocean. I am hoping the gorgeous jewelry keeps up with every day life. The astrology readings are lacking. Maybe it's my experience looking at astrology books at random bookstores, but the readings do not feel as personalized as the website leads me to believe. It feels like they open an astrology book and follow those guides from their book. Maybe they made their own astrology book? If they did, they should just publish it and sell it on their website! I would pay $40 for it. But for the most part, the pieces I have purchased have brought smiles to my life and are daily glimmers and affirmations to myself that I am worth it and I am magic. I appreciate this, Moon Magic.
Hello Lisa,
Thank you so much for your detailed and thoughtful feedback! We truly appreciate your support and are thrilled to hear that our pieces have brought joy and positive energy into your life. It’s wonderful that you’ve found so many pieces you love and have shared them with your besties—what a beautiful way to spread the magic!
Your suggestions are valuable, and we’ll certainly take them into consideration for future improvements. We want to ensure that our customers feel confident in the quality and care of their jewelry.
Thank you again for being part of the Moon Magic community! We’re so grateful for your trust, and we’ll continue to work on making your experience even better. Sending you all the best and more magical moments with your pieces!
Kind regards,
Moon Magic
Prompt handling and delivery of my beautiful obsedian ring. I was kindly helped by Jelena with my questions. Highly recommended and proud owner of my own piece of magic 😉
Hello Pascale,
Thank you for the kind words! We're so glad Jelena could assist you and that you’re loving your obsidian ring. Enjoy your magical piece—you're officially part of the Moon Magic family!
Kind regards,
Moon Magic
I've been eyeing the shamrock ring & the black obsidian necklace for months now. I've probably added them to my cart & then talked myself out of going through with the purchase at least 10 times. One night I decided to just go for it & my only regret is that I wasted so much time debating. They are so pretty & shiny & I'm obsessed. The ring fits perfectly (I used the size chart on the site) & I love the length of the necklace. I will definitely be back for more since everything on the site is gorgeous
Hello Tricia,
Thank you so much for sharing your experience! We're so happy to hear that you finally took the plunge and are in love with your new ring and necklace. It’s great to know that the sizing worked out perfectly for you! We truly appreciate your kind words, and we can’t wait to help you find even more beautiful pieces in the future.
Kind regards,
Moon Magic
I was looking for a flexible yet stylish ring to wear as my daily because my engagement and wedding rings don't fit because I broke my fingers. I bought 2 rings from MM and LOVE! I get some many compliments! The customer service is also top notch and attentive! Will be purchasing again!
Hello Jo,
Thank you so much for your lovely review! We're so happy to hear that the rings are a perfect fit and that you're receiving so many compliments. It means a lot to us that you had a great experience with our customer service as well. We look forward to serving you again in the future!
Kind regards,
Moon Magic
Well packaged👍beautiful heavy jewelry, well made better than I expected! A little costly🤷🏻but worth it! 💐
(Two tier stainless steel black).
Hello Wanda,
Thank you for your lovely review! We're so glad to hear you’re happy with the packaging, quality, and craftsmanship of your jewelry. We appreciate your support!
Kind regards,
Moon Magic
Beautiful attention to detail. Absolutely loved all of my pieces! The packaging was adorable and secure as well. Will definitely continue to add more pieces to my collection throughout my spiritual journey!
Hello Oreana,
Thank you for your wonderful review! We're so glad you loved your pieces and the packaging. It’s truly an honor to be a part of your spiritual journey, and we look forward to sharing more beautiful pieces with you in the future!
Kind regards,
Moon Magic
My pieces were well made and beautiful. I love the quality and that there is a meaning behind what I am wearing.
Hello there,
Thank you so much for your kind words! We’re so glad you love the quality and the meaningful energy behind your pieces. It’s wonderful to hear that they resonate with you.
Kind regards,
Moon Magic
I love this company! Amazing products! I've ordered a few things now and I'm absolutely in love with the look and quality.
Hello Stacey,
Thank you so much for your kind words! We're so happy to hear that you're in love with both the look and quality of your purchases. We truly appreciate your support and look forward to providing you with more amazing products in the future!
Kind regards,
Moon Magic
My girlfriend absolutely loves this jewelry! The black obsidian speaks to her soul and gets compliments everytime she wears it!
Hello Doug,
That’s amazing to hear! We’re so glad your girlfriend loves her jewelry, especially the black obsidian—it truly has such powerful energy. Thank you for sharing this with us, and we’re thrilled it’s bringing her so much joy!
Kind regards,
Moon Magic
I haven't worn my wedding ring in years as its not my style anymore and now do not take my obsidian ring off. I love it so much, its so beautiful
Hello Isobel,
We're so glad to hear that you’re loving your obsidian ring! It’s amazing how a piece of jewelry can resonate with your style so much. Thank you for sharing your experience, and we're thrilled that it’s become such a special part of your collection!
Kind regards,
Moon Magic
I appreciate the quick response and great customer service I received from you guys. I love my jewelry! It's organic and beautifully made, better than I imagined. Thank you so very much! <3
Hello Farrah,
Thank you so much for your lovely feedback! We're thrilled to hear that you love your jewelry and that it exceeded your expectations. Your support means the world to us!
Kind regards,
Moon Magic
We ordered a ring for my girlfriend and it turned out to be too big for her, then we were able to send it in and exchange it for a smaller size. Now the ring was too small for her. Again we were advised and we were able to order a third ring and now it fit perfectly. All this process from Spain and with the help of Bernadeta. I never write comments about a company's service but MoonMagic's customer service is so outstanding that I had no choice but to do it. Highly recommended. And the rings are awesome!
Hello Daniel,
Thank you so much for sharing your experience! We're so glad to hear that Bernadeta was able to assist you through the exchange process and that the perfect ring was found. We truly appreciate your kind words about our customer service, and it means a lot that you took the time to share your feedback. We're thrilled you're happy with the rings and that they were worth the wait! We hope to serve you again in the future.
Kind regards,
Moon Magic
I've just received my Quartz ring in just under 2 weeks after ordering from Hong Kong. It is absolutely beautiful, I love it and it came in a really pretty box. I am about to place another order.
Hello Kaman,
Thank you so much for your wonderful feedback! We're thrilled you love your Quartz ring and that it arrived beautifully packaged. We can't wait for your next order!
Kind regards,
Moon Magic
Beautiful quality and variety of pieces. Loved it. Lives the selection of stones
Hello Shelley,
Thank you for the lovely feedback! We’re so happy to hear you loved the quality, variety, and selection of stones. Your support means a lot to us!
Kind regards,
Moon Magic
I love it!
Simple elegance that I wear daily!
I want more
Hello Pamela,
Thank you so much for your wonderful review! We’re thrilled to hear you love your piece and that it’s become a part of your daily look. We can’t wait to help you find even more beautiful pieces to add to your collection!
Kind regards,
Moon Magic
The design, the quality, the gemstones. They're all perfect 🌕🌘
Hello Sissi,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving the design, quality, and gemstones of your pieces. We truly appreciate your support!
Kind regards,
Moon Magic
Answer: ITS 100% scam
Answer: Yes, the main stone in my ring fell out after four months and the company is refusing to refund me. It's only four months old. They say it's only got a one month warranty! A month?! They only have a month warranty because they expect them to break and don't want to give you your money back. Disgusting.
Answer: On their website they had really good reviews! I should have done a little more research!
Answer: Nope, don't have one. I have a few horror stories though.
Answer: I can pay from Germany (Europe) without problems.
Answer: My necklace broke with in a week. It's all smoke show and fake reviews on their website
Answer: Hello Abby, Our jewelry is made from a range of precious metals, including the following: 925 Sterling Silver, Solid Yellow, and Rose Gold and 14k Vermeil which is 925 Sterling Silver plated in 14k Rose and Yellow Gold (this coating is 50% thicker than traditional gold-plated pieces, keeping it beautiful for years to come). All the best, Moon Magic
Hello Nicole,
Thank you so much for sharing such a thoughtful and heartfelt review! We’re absolutely delighted to hear that your black obsidian ring from Moon Magic is not only a beautiful piece but also provides the grounding and protective energy you need in your daily life. It’s amazing to know that it’s become an important part of your ritual and supports you in your work as an educator and behavior strategist.
We truly appreciate your kind words and are so grateful for your trust in our pieces. We’re excited to continue being a part of your journey!
Kind regards,
Moon Magic