Moon Magic has a rating of 4.2 stars from 653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 8th among Custom Jewelry sites.
The birthday necklaces make a beautiful gift, and the packaging is perfect. I had a question about shipping, and customer service replied right away. My experience with Moon Magic has been very positive.
The Raw Crystal Ring – Flow Black Obsidian is absolutely stunning, even more so in person! I discovered this website while scrolling through Facebook and was immediately drawn to their beautiful collection. Each piece carries a deep, meaningful sentiment, making it truly special. I was lucky enough to receive this ring as a Valentine's Day gift, and I'm completely obsessed! The craftsmanship is incredible, and I can't wait to add more pieces to my collection.
Hello Katie,
Thank you so much for sharing your wonderful feedback! We’re so happy to hear that you love the Raw Crystal Ring – Flow Black Obsidian, and it’s even more meaningful as a Valentine’s Day gift. We truly appreciate your kind words about our collection and craftsmanship, and we can’t wait to help you add more beautiful pieces to your collection in the future!
Kind regards,
Moon Magic
I have 7 Moon Magic jewelry pieces now, and I don't intend on stopping my collection! The jewelry is such high quality at a great price point that doesn't break the bank, but at the same time isn't cheap jewelry. Also love the different gemstones and the breakdown of their meanings. I tend to buy my pieces based on what benefit they will bring when I wear them. Love my moonstone pieces to enhance my intuition! I get so many compliments on my jewelry. Definitely a repeat customer
Hello Chelsea,
Thank you so much for your amazing review! We’re thrilled to hear that you’re enjoying your Moon Magic collection and the quality of our jewelry. It’s wonderful that the gemstones are helping you in such meaningful ways, and we’re honored to be part of your journey. We can’t wait to see you continue adding to your collection and are so grateful for your continued support!
Kind regards,
Moon Magic
I bought the Flow Black Obsidian Ring set and I must say, this jewelry is so beautiful in every way! The packaging, the self care tips, the gorgeous inlays and designs of the jewelry really speak something powerful to the brand. I use mine as my wedding ring set and I've gotten so many compliments on them! Definitely try Moon Magic out. Looking forward to my next purchase!
Hello Courtney,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re loving your Flow Black Obsidian Ring set and that it’s become such a special part of your wedding set. It’s amazing to know that the packaging, designs, and care tips have made such an impact. Your compliments mean a lot to us, and we can’t wait to have you back for your next purchase!
Kind regards,
Moon Magic
My husband purchased a moonstone ring for from Moon Magic, for me as a surprise Christmas gift. It was meant as a replacement for the engagement ring that our toddler at the time,unfortunately, misplaced 6 years ago. This ring can't replace the original memory of the engagement and first years of marriage, but it means so much more than that now Thank you, Moon Magic, for making such beautiful and meaningful pieces. I'm looking forward to adding to my collection over the years 🥰
Hello Kristi,
Thank you so much for sharing such a heartfelt story with us! We are deeply honored that our moonstone ring holds such a special place in your heart. It’s beautiful to hear how it has become a meaningful symbol in your life. We’re thrilled to be part of your journey and can’t wait to help you add to your collection over the years!
Kind regards,
Moon Magic
I recently purchased a couple of bracelets and rings from here. While the designs are beautiful, the bracelets feel much thinner and more delicate than expected, quite different from how they appeared in the pictures. I'm concerned about their durability, especially considering the price."
Hello Sadia,
We’re really sorry to hear that the bracelets didn’t meet your expectations. We can see that you’re already in contact with our customer support team, and we’re working to resolve this for you as quickly as possible. Thank you for your understanding, and we appreciate your feedback!
Kind regards,
Moon Magic
I love my jewelry from Moon Magic! This would be my 4th time purchasing something from them. I give 4 stars because the times i have bought something i've noticed over time it does tarnish especially when you get them wet, it DOESNT leave my skin green but the color does fade and ends up looking rusty if you don't take care of it. Now that i am aware of that i plan on taking care of this ring i recently bought because it's so beautiful! I would hate to see it tarnish so quickly. I would recommend this store to anyone, all the pieces are super beautiful
Hello Elizabeth,
Thank you for your thoughtful review and for being a loyal customer! We’re so glad you love your jewelry from Moon Magic. We completely understand your concern about tarnishing, and we appreciate your feedback. To keep your pieces looking their best, we recommend avoiding exposure to water, lotions, or perfumes, as this can help maintain their shine longer. We’re thrilled that you’re taking extra care with your new ring, and we hope it continues to bring you joy! Thank you for recommending us—we’re looking forward to your next purchase!
Kind regards,
Moon Magic
I had a wonderful experience with this company, one of my pieces came broken, and they were very fast in response to resolve it. I also needed to exchange the other piece I bought for a bigger size, and their process for that is very easy. The pieces in person are absolutely beautiful, I can't wait to get my replacement!
Hello Heather,
Thank you so much for your kind words! We’re so glad we could quickly make things right and that you’re happy with the exchange process. Can’t wait for you to enjoy your replacement piece!
Kind regards,
Moon Magic
I'm so glad to have found Moon Magic. Their jewellery is so well made and breathtaking. In childhood, I read a wonderful book about a prince of the Lordly Ones who wore a moonstone ring in order to pass between the human and fairie worlds, it caught my imagination, and ever since I've wished for one of my own. It's taken till now for me to find just what I've been looking for, and it's been worth the many years wait. The moonstone shimmers with pale blue, pink and white, and the diamonds sparkle beautifully in the gold setting. I can't stop looking at it. Moon Magic is definitely my go to jewellery site. Many thanks.
Hello Patricia,
Thank you so much for your review! We're truly honored to be part of such a special story and to have provided you with the moonstone ring you've always dreamed of. It’s wonderful to hear how much it means to you, and we’re so glad you love the shimmer and sparkle. We’ll be here whenever you're ready for more magical pieces! Thank you again, and we’re thrilled to be your go-to jewelry site!
Kind regards,
Moon Magic
I've got a couple of pieces from Moon Magic for myself such as a ring and earrings and absolutely satisfied with quality of jewelry pieces and the fact that I'm able to stay on budget. I showed the ring to my best friend because she loves this sorts of things and she was able to find a piece for herself. Definitely worth giving it a try!
Hello Sofia,
Thank you so much for your amazing review! We're thrilled to hear that you're satisfied with the quality of your pieces and that you were able to stay within your budget. It's wonderful that your best friend found something she loves as well! We truly appreciate your recommendation and hope to continue offering you beautiful pieces that you adore.
Kind regards,
Moon Magic
My boyfriend chose moon magic to order from out of all the options because of how amazing their jewelry is! The ring is perfect! Doesn't tarnish, not bendable, not lose, and it's gorgeous! Since we are long distance and he couldn't actually give me the ring himself, they made it look perfect and special so when I opened it, it was almost as if he had wrapped it up for me. The cutest little ring box to hold it in too!
Hello Giana,
We’re so glad to hear that your boyfriend chose Moon Magic for such a special gift! It’s wonderful to know that the ring is everything you hoped for and more – we take great pride in the quality and attention to detail. We’re also thrilled that we could help make the experience feel personal, even from a distance. Thank you for sharing your heartwarming story, and we hope your ring continues to bring you joy!
Kind regards,
Moon Magic
I've been purchasing from Moon Magic for years and have loved everything I've received. I had a very small issue with one item and Inna and the Quality Control team were able to help me out very fast and kindly. Thank you!
Hello Sam,
Thank you so much for your continued support! We're so glad to hear you've loved everything you've received and that the team was able to assist you quickly and kindly. We truly appreciate your trust in us, and we're here whenever you need us!
Kind regards,
Moon Magic
Moon Magic jewellery is beautiful, good quality and looks amazing when worn. I have purchased a necklace and two pairs of studs so far and all three look amazing. I will definitely be a repeat customer.
Hello Amanpreet,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving your Moon Magic jewelry and that it’s been such a great addition to your collection. We can’t wait to welcome you back as a repeat customer!
Kind regards,
Moon Magic
I got my first piece of jewelry as a wedding anniversary gift. I fell in love with the moonstone and its transformations. Now I have the whole collection and I love wearing it. I love how sparkles are the most beautiful when I don't expect it at all, in the dark, in the morning or in the evening. Can make my day moonstone in rose gold is love for a lifetime. Tenderness and pure joy embodied.
Hello Dominika,
What a beautiful story! We're so happy to hear that your moonstone jewelry has become such a special part of your life. There's something magical about the way it sparkles unexpectedly, isn’t there? Thank you for sharing your experience with us—it’s truly heartwarming to know how much you love your collection. Wishing you many more joyful moments with your pieces!
Kind regards,
Moon Magic
Moon Magic has truly become my go-to for crystal jewelry. Not only are their pieces stunningly beautiful, but they also carry a powerful energy that I can feel every time I wear them. I use their crystals and jewelry to spiritually protect myself and to channel the frequency of each stone, and the quality is unmatched. I get compliments on my pieces all the time, and I wouldn't buy my crystal jewelry from anywhere else. I'm so grateful for the day I discovered Moon Magic
Hello Alicia,
Thank you so much for your kind words! We’re thrilled to hear that our jewelry has made such a positive impact for you. It’s wonderful that you can feel the energy of each piece and use it for spiritual protection. Your support means the world to us, and we're so grateful to have you as a part of the Moon Magic family!
Kind regards,
Moon Magic
I ordered 2 rings and I have to say that the quality is great.
The website is user friendly and helped me select the size as well as it was clear about the delivery time so you don't worry about why it's taking few weeks.
Would be great if they offer discounts code as I would like to buy more items but can be a bit expensive.
Overall, if you like jewellery with personality this is the website to go to!
Hello Angela,
Thank you so much for your thoughtful review! We're so happy to hear you're pleased with the quality of your rings and that the website made the process easy for you. We appreciate your feedback on discounts and will definitely keep that in mind. It’s great to know you’re enjoying the unique pieces – we hope to see you back soon for more!
Kind regards,
Moon Magic
I have been addicted to buying Moon Magic jewelry. It's such excellent quality, and I have control over which gemstones and metals I want. Each item comes like a gift, and I love the cleaning cloth they enclose.
Hello Vanessa,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your Moon Magic jewelry. It’s great to know that you appreciate the attention to detail, from the packaging to the cleaning cloth. We’re so grateful to have you as a customer and look forward to continuing to offer you beautiful, high-quality pieces!
Kind regards,
Moon Magic
I was captured by the first ad I saw about Moon Magic. The jewellery is unique, beautiful and quality craftsmanship. The website is easy to navigate and I love the way the pieces were presented. It was a wonderful experience and will definitely be returning. Would highly recommend.
Hello Nicole,
Thank you so much for your amazing feedback! We’re thrilled to hear that your experience with Moon Magic was so positive, from the jewelry to the website experience. We’re so grateful for your recommendation and look forward to having you back for more beautiful pieces!
Kind regards,
Moon Magic
Answer: ITS 100% scam
Answer: Yes, the main stone in my ring fell out after four months and the company is refusing to refund me. It's only four months old. They say it's only got a one month warranty! A month?! They only have a month warranty because they expect them to break and don't want to give you your money back. Disgusting.
Answer: On their website they had really good reviews! I should have done a little more research!
Answer: Nope, don't have one. I have a few horror stories though.
Answer: I can pay from Germany (Europe) without problems.
Answer: My necklace broke with in a week. It's all smoke show and fake reviews on their website
Answer: Hello Abby, Our jewelry is made from a range of precious metals, including the following: 925 Sterling Silver, Solid Yellow, and Rose Gold and 14k Vermeil which is 925 Sterling Silver plated in 14k Rose and Yellow Gold (this coating is 50% thicker than traditional gold-plated pieces, keeping it beautiful for years to come). All the best, Moon Magic
Hello Sara,
Thank you for your wonderful review! We’re so happy to hear that the birthday necklace made a beautiful gift and that our packaging met your expectations. It’s also great to know that our customer service was able to assist you promptly. We’re thrilled your experience with Moon Magic has been positive, and we look forward to serving you again!
Kind regards,
Moon Magic