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    MotionVFX

MotionVFX

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Overview

MotionVFX has a rating of 4.1 stars from 163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotionVFX most frequently mention customer service, and top notch. MotionVFX ranks 3rd among Video Editing sites.

  • Service
    123
  • Value
    119
  • Shipping
    66
  • Returns
    54
  • Quality
    119
Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
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How would you rate MotionVFX?

Reviews (163)

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customer service (46) customer support (20)
Thumbnail of user michaeld4315
Australia
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

I have been using MotionVFX since it started and the products and customer service has not changed, 5 stars then and now

Big thank you to Jason for helping me sort my issue and also a big shout out to a great team overall and highly recommend MotionVFX for all your plugins

They are passionate about their products and it shows, from the products they sell, right through to the tutorials to learn

Cheers, MDF

Tip for consumers:
You can count on the fact that your buying a quality product and service

Products used:
Plugin for editing software

Service
Value
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Quality

Date of experience: November 7, 2021

Thumbnail of user zadep
Virginia
1 review
1 helpful vote
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January 14th, 2022

Not only their products are great, but also developers are very helpful.
One of their templates didn't work on my New M1 Max macbook pro, and they quickly created new templates just for me.

Service
Value
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Quality

Date of experience: January 13, 2022

Thumbnail of user filipef15
Portugal
1 review
1 helpful vote
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May 9th, 2022
Verified purchase

The best plugins available on the market.
Plenty of campaigns, promotions and offers facilitate the work of those who are just starting out. MAXIMUM quality.

Products used:
Plugins

Service
Value
Shipping
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Quality

Date of experience: May 8, 2022

Thumbnail of user vitorz
Brazil
1 review
1 helpful vote
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March 16th, 2022

MotionVFX is the next gen cutting edge VFX most relevant company out there, hands down!
Their vision, their ideas and their constant pursuit to provide the best service and the best products is real and its working!
If i could, i would definately work ONLY with MotionVFX assets in order to provide the best results to my clients.

Tip for consumers:
There are a lot of free plugins for you to try. Go ahead!!

Products used:
Plugins and templates for Final Cut Pro and DaVinci resolve

Service
Value
Returns
Quality

Date of experience: March 16, 2022

Thumbnail of user brianr2335
Missouri
1 review
0 helpful votes
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December 8th, 2023

I had a question about placing the points in M-Tracker 3D Area off screen that I was having trouble with, and Jakub Wojtkowiak was very effective in assisting me and demonstrated how to do it.

Value

Date of experience: December 7, 2023

Thumbnail of user peterj904
Denmark
1 review
1 helpful vote
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November 24th, 2021

In short: Fantastic customer care.

I have worked within the customer service industry most of my life and I can definately tell good experience from bad.
Jason guided me through not only the product I was interested in but also provided me with a lot of various tips & tricks that had nothing to do with the product itself but several direct tips on what I could improve or/and be inspired using inside Final Cut Pro & Motion. This is exactly what I am talking about when I say good customer service experience because these small details matters. Because when I will purchase my very first product today then I will not only buy the product but also the experience and knowledge that came with it.

I usually only leave reviews when I am either extremely dissapointed or impressed and here I have fortunately been inspired for the right reasons, because I can definately only leave positive words. Talking with Jason was like talking to distant family member that you havent seen for couple of years - It was a genuine and personal service that most importantly did not make me feel like I am being pushed through some automated customer service and solutions where you feel you just need to get pushed through to either buy the product or to stop asking questions. Ironically I started in the end to feel bad of taking Jasons time, and keep in mind that I had not purchased a product yet! This is investment - I love it!

Good job Jason, epic ;)

Date of experience: November 23, 2021

Thumbnail of user marks4386
Canada
1 review
1 helpful vote
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December 2nd, 2021

Thanks to Jason a Support for helping me on my issues. Very very Knowledgeable - in MotionVFX products, and operating systems. Went above and beyond for me. Greatly appreciate his help.

Date of experience: December 2, 2021

Thumbnail of user frankel
Canada
1 review
3 helpful votes
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June 10th, 2021

As well as creating and selling some of the best plugins and templates for Final Cut Pro, MotionVFX also has some of the best support I've ever encountered. Not only have they provided me with detailed responses to technical questions, recently they far exceeded expectations when responding to an issue not directly related to one of their products. In addition to providing information and advice, they engaged in meaningful and informative discussions, and provided a solution that was above and beyond ‘the call of duty'. Therefore, I can only describe their support as exemplary. In addition, when I initially began working with Final Cut Pro, the very first plugin I found and wanted to buy was one from MotionVFX. And since that time, many more purchases have been been made, and none ever been regretted. In brief, if you are looking for the ‘complete package' of quality products, tutorials, service and support, I suggest you won't find a better company than MotionVFX.
Frank E. Lancaster, Nanaimo, BC Canada

Service
Value
Shipping
Quality

Date of experience: June 10, 2021

Thumbnail of user mattp381
Colorado
1 review
4 helpful votes
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March 8th, 2021
Verified purchase

I've been a FCP user since 2013. I'v found that MotionVFX makes the finest quality FCP plugins in the market. Their interfaces are consistent and intuitive. They also are very good about keeping all their plugins updated with MACOS and FCP changes, so you'll never run into a situation where something you paid for was rendered unusable because it's no longer supported like some of their competitors. I highly, highly recommend Motion VFX for all FCP editors.

Products used:
Final Cut Pro plugins

Service
Value
Quality

Date of experience: March 8, 2021

Thumbnail of user scottc2073
Hawaii
1 review
2 helpful votes
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October 25th, 2022

MotionVFX makes the best plug-ins for Final Cut Pro -- highest quality, easiest to manage with their installer/plug-in manager, don't crash, and such a wide variety of effects, elements, titles, coloring/looks, and templates, that you can really bring out the best in all your projects! I'm so glad they are making more plug-ins for DaVinci Resolve, as that is all I really need to make the switch!

Service
Value
Quality

Date of experience: October 25, 2022

Thumbnail of user clivea16
GB
1 review
0 helpful votes
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September 24th, 2021

A ‘BIG Thank You' to the MotionVFX support team, in particular Jakub & Marcel for the quick & helpful responses to my enquiries, it makes such a difference when you're starting out on a new (animation) journey

Date of experience: September 24, 2021

Thumbnail of user alexanderk267
Germany
1 review
3 helpful votes
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April 8th, 2021

The Products are beautiful and well designed. Sometimes individual Macs/FCP-Settings may create problems with the data-handling, but overall I am a big fan of the thoroughly designed Plugins and templates.
Most impressive is the amazing Customer support: Immediate answers, even commands for Terminal to optimize downloaded Titels/Animations and an individual support in cases of FCP-Problems - great job!

Tip for consumers:
Check the Tutorials and proof, which Plugin or Template may serve your needs the best!

Products used:
Plugins and templates

Service
Value
Quality

Date of experience: April 8, 2021

Thumbnail of user robertoc320
California
1 review
3 helpful votes
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April 19th, 2021

I had an issue with mega pack transitions 10. 4. 8 but my fcpx was 10. 4. 6. I contacted support, but luckily there was a code for this. They provided it, I copy and paste it. Then it worked!

Tip for consumers:
Double-check if it meets system requirements or inquires for code if possible for the older system to work.

Products used:
Mega Pack Transitions

Service
Value
Shipping
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Quality

Date of experience: April 19, 2021

Thumbnail of user dalen83
Australia
1 review
3 helpful votes
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April 16th, 2021

I cannot praise this company enough! They make the best plugins for FCP and are my first choice when it comes to looking for templates and effects for Final Cut

Service
Value
Quality

Date of experience: April 14, 2021

Thumbnail of user chrisd1170
Poland
1 review
8 helpful votes
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January 27th, 2021

I use motionvfx products everyday, saved a lot of time and money. The support also is very helpful. For me it's the only source of fcp add-ons.
Thanks a lot folks!

Tip for consumers:
I download everything via minstaller

Products used:
Tracker 3D, mO2, tuber, transition zoom, a lot of templates

Service
Value
Returns
Quality

Date of experience: January 25, 2021

Thumbnail of user michaelm9115
New Jersey
1 review
1 helpful vote
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April 1st, 2022

MotionVFX is my go to site for all things Final Cut Pro and I use some of their core plugins like Callouts and mCamRig daily in my workflows. Their support is always available to troubleshoot any challenges I might have and always open to new feedback and ideas on how to improve their existing plugins and effects. Can't imagine my editing workflow without them!

Date of experience: March 31, 2022

Thumbnail of user miket1299
California
1 review
3 helpful votes
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July 16th, 2021

The folks at MotionVFX have been my go to source for creative inspiration since 2019. Their tutorials are thorough and easy-to-follow. Customer support is terrific.

Service
Value
Shipping
Returns
Quality

Date of experience: July 16, 2021

Thumbnail of user michela35
Portugal
1 review
10 helpful votes
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August 19th, 2020

This Cy has no contact available so when there is a pb, you cannot get any person to support.
I have bought several plug ins for FCPX of which mCHARACTER, mTRAVEL2 etc and no answer at all from tMotionVFW guys. Why?

Date of experience: August 19, 2020

Thumbnail of user brucel419
New Zealand
0 reviews
1 helpful vote
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June 23rd, 2022
Verified purchase

Uber customer service + professional VFX plugins and templates. MotionVFX has boosted my production value and quality well above my peers. I cannot imagine how MotionVFX could make complex VFX operate with such a simple intuitive interface, it's simply magical!
I have made effects on Apple Motion prior to using MotionVFX and it takes days if not weeks to create decent video effects. Any manual adjustments / modification to the custom effects would take hours to adjust, every adjustment is bleeding time and money.
MotionVFX plugins are so easy to customize and you can see the results in real-time. These plugins have saved me weeks of work on creating VFX for video.

If you consider the amount of time it takes to manually make the VFX in Apple Motion, MotionVFX plugins are invaluable in terms of cost and time savings for video production.
Definitely money well spent!

Uber professional service! MotionVFX support services has the fastest response I have ever had. My queries were responded within minutes and the support is from a real human!
With all the companies moving their support services to chat-bot and AI-bots, having the human touch when we have urgent issues makes me appreciate MotionVFX that much more.
Huge respect to MotionVFX for using human representatives to support user queries. This is a rarity in the world we live in.

Tip for consumers:
Try it out, you will not be disappointed!
Awesome investment for video content creators.

Products used:
mO2 bundle pack, (Scifi, Money, Industrial, Electronics, Commercial, Advanced shaders), mGlitch, mFilmLook, mFlares, mFlares2, mLUT Film2, mO2 Logo pack, mLUT Film, mFreezeFrame, mTransition Zoom, mFreezeFrame Action, mTransition Zoom V2, mMorphCut, mTitle, mTransition Shade, mTransition Quake, mVolumetric, mTransition Flash, mTravel 2, mHUD3, mLowers MEGA pack, mTransition Text, mTransition Fade, mTransition MEGA pack, mTracker 3D, mTracker3D icons, mTracker3D Neon pack, mTracker3D Info pack.

Service
Value
Returns
Quality

Date of experience: June 23, 2022

Thumbnail of user jakubn6
Czechia
1 review
1 helpful vote
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November 30th, 2021

Great, very responsive and active support.
Helped me, were nice, polite, quick and answered even in late hours.

Date of experience: November 30, 2021

Thumbnail of user andyd304
GB
1 review
1 helpful vote
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April 7th, 2022
Verified purchase

Very fast response to a problem I had. Composite in their reply and finding a workable solution. Outstanding.

Tip for consumers:
Check your platform etc is compatible with the relevant software before you buy.

Products used:
MTuber2

Service
Value
Shipping
Returns
Quality

Date of experience: April 7, 2022

Thumbnail of user matsh11
Sweden
1 review
1 helpful vote
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April 13th, 2022

I have bought some plugins for fcpx and they're great! You won't be disappointed buying from them.
They are also very helpful in trying to solve any problems

Date of experience: April 13, 2022

Thumbnail of user peterf1017
GB
1 review
2 helpful votes
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May 4th, 2022
Verified purchase

I thoroughly recommend MotionVFX, and their mO2 3D rendering package, it is truly a powerful, intuitive, and easy-to-use 3D rendering package. I am new to 3D and not the most experienced FCP user, but the user manual is comprehensive and user-friendly. I just had an issue that I just couldn't sort for myself, but their online support proved quick and efficient with knowledgable advice and solutions from Marcel.

I do not hesitate in recommending MotionVFX, and mO2.

Products used:
mO2

Service
Value
Shipping
Quality

Date of experience: May 4, 2022

Thumbnail of user brum4
California
1 review
1 helpful vote
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November 24th, 2021

Adding to the pile of 5 Star Reviews here, MotionVFX is THE best company for FCP Plugins, period.

And that's across the board - 5 Stars for:

Design
Ease of Use
Breadth of Ideas
Customers Support
Website
MInstaller

After Apple's launch of the M1 Macs, they immediately launched into updating their plugins, which is also much appreciated (although as of this review, I'm still waiting for mZoom, haha).

Also, their Customer Service should really be pointed out as extra stellar in the Plugin community, as they definitely are:)

To the person who reviewed here and wrote "shady business practices", that is laughable and just seems like a hater trolling. They are the exact opposite of "shady business practices". Been using them for years on almost ever edit we've ever done.

Date of experience: November 23, 2021

Thumbnail of user justinr630
Canada
1 review
1 helpful vote
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January 14th, 2022

I mainly shoot and although I can create animations to have these at my finger tips is a massive time saver.

Justin

Service
Value
Quality

Date of experience: January 13, 2022

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