MotoCMS

I've been a developer for 27 years and stumbled across Moto CMS last year. I thought their back end is fairly elegant and will eventually be a formidable competitor in the CMS market. I tend to purchase about one template every two weeks from MotoCMS.com. Something I have noticed as of late, is that when you check out, items may be checked on your cart that you did not select. Be sure to double check your selections. Sadly, when I accidentally purchased something I did not need, they didn't even offer to refund it, or even discount my next purchase. Too bad they appear to be more about the money than their return customers. I wish their service was as good as their product.

Script would NOT install as instructions indicated. My server met all criteria based on the scripts own pre-run diagnosis, but failed on final step of post install. MotoCMS support tells me that the script is so complex that they need access to my server to figure out what is wrong. No way! Well over 100 scripts purchased from CodeCanyon and 99% function as written when delivered and the 1 or 2 that didn't... simple fix to get things resolved. If you don't know how to code... get out of the business.

They did not install a page block that was promised about 4 months after go-live. After the installation, we crashed. Their "fix" was to change our URLs and got rid of our SEO optimization. The change also made the website unstable with long load times. Multiple back and forth every time they would blame our hosting company. We would go back and they would show proof it was not on their side. The site crashed again in April and we were forced to move and redo our complete website with all content lost. Do NOT recommend this solution at all.

MotoCMS seems like a good and trustworthy company until they need to refund you on a service you paid for and cancelled immediately.

Since 17th July, I have been going back and forth in a disgraceful message loop being orchestrated by MotoCMS. They have NOT refunded me till date.

Be careful with this company.

MotoCMS' online documentation is pretty sparse -- but they more than make up for that with their skilled chat agents. They've helped me several times with installation details, disabling a sticky header etc. And their interface makes it simple to get a good looking site up and running quickly. After building sites with WordPress and SquareSpace, I'm enjoying MotoCMS.

The templates they offer, look good - if you can get them to work. Moto CMS has non-existent phone support, and are NOT willing to work with you to resolve problems. Their consistent position is to blame someone else for any problems you may encounter. If you need ANY kind of support from this company, you will not get any.

We bought the template and the installation service, provide all the information you requested.
Now, coming back to me saying that you can't do it and let me do it myself.
What the $#*! did I pay you for?!
Do your job and get it fixed, ok!

I'm really disappointed with MOTO CMS. Although the templates are attractive and easy to edit, I'm been experiencing a bunch of problems to log in on the Control Panel.
Needless to say that the website is running TO SLOW, with an average Page Speed of 66 seconds!
I've been in contact with the Technical Support for the last two days, but they continue writing the same email, without providing me any solution at all!

If you would like to avoid any headaches use WORD PRESS is 1000 times better!

He / She is such a great guy! Please keep him / her in your team forever! H has fixed my Moto CMS template problem without a hussle! Thank you very much again!

I'm new to Motocms and I have zero knowledge on editing the template. Luckily Sam did a very good explanation to me, guide me through step by step, patiently!

The agent that worked with me (Jay), was very helpful months after I made the purchase of a template, very knowledgable and was able to solve all my technical problems thru live chat.

Great value.

I am setting up my new template. I have not done this for the last 10 years, so the basic terms are a bit foreign to me. BUT, every little click and command is VERY important. So, as I go through all of this, I have had some simple questions, but they were important simple questions. Sam Clayton and the team was as responsive as possible. It was like he was sitting on my shoulder. IMMEDIATE solutions and NO WORRIES, at all, from me, as I step through these items. I have 12 more licenses to launch, with this single Template design, so I may get the hang of it by the time I am done. EVERYTHING is being written down, for the next launch. Very easy, so far. Very glad I selected MotoCMS. They changed my CMS template to the CMS3 format and installed it into my host, so no warries, mate! Thanks, yal!

Motocms lets you design and edit a template with their software and when you are done you can buy the edited template. After you purchase the template they send a link for you to download it. The problem is after you download the template and install it on your wesite, it is the unedited template! After you have paid them your username and password quit working and all the customer sevice emails and tickets go ignored. When you try to write a review on your experience it goes to the moderators who ignore it and it never gets posted! All the phone numbers for their so called customer service are for pre-purchase only and will not get you anywhere! I spent almost 2 weeks editing the template that i never recieved and have been scammed out of my money.

Sam had provided the solution very quickly and also explained each step very patiently.
Thank you so much Sam :). Hope everyone are as good as you in explaining

I had a few questions about installing my website template. Sam was very helpful and even help me do it and pinpointed what I did wrong and corrected it. I am very pleased!

Very friendly and willing, He advised me with everything I needed and even more.My English is not the best, but he could understand everything I asked. Excellent attention and cordiality.

Anything in MotoCMS is very very good, really fastest cms, best drag and drop features ever i see, best customer service ever, and of course affordable price, but some features missing in Moto CMS, and i hope added Major features very soon

MotoCMS is easy to use and the support is excellent. It is great that we can access the administrator portal from anywhere, it makes really easy to keep things up-to-date.

Helped me solve a problem with the installation of MOTO CMS, with a lot of patience and competence. Educated, caring, competent, efficient and effective. Thank you very much!

Extremely, quick, helpful and professional!
I was having a serious problem that I couldn't succeed to fix form several time! It was a pleasure, thank you very very much!

Very fast like the flash, i tel him this and that and he say ye and this and that i cant open my admin controle and he say he can help me do that and its like bammm! Done i can get in there yeah

I had an error while saving changes and i have received a great support from moto cms, solved the problem quickly.
Thank you again!

As long as i have help from trusty experts of moto cms support team, i'm not afraid to create my own website. Thank you all.