• MotoCMS

MotoCMS

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Overview

MotoCMS has a rating of 3.3 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotoCMS most frequently mention customer service. MotoCMS ranks 5th among Website Builder sites.

  • Service
    13
  • Value
    12
  • Shipping
    8
  • Returns
    8
  • Quality
    13
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
16
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How would you rate MotoCMS?
Top Positive Review

“From the outset, I was impressed by the variety and flexibility of the templates available.”

Ingrid W.
3/7/24

From the outset, I was impressed by the variety and flexibility of the templates available. Whether for a personal blog, a portfolio, or an e-commerce site, MotoCMS offers a wide range of designs that are not only aesthetically pleasing but also highly customizable. This versatility allowed me to create a website that truly reflects my brand identity and vision without compromising on functionality or user experience.

Top Critical Review

“Moto CMS ~ Product vs. Customer Service”

Ken E.
5/12/16

I've been a developer for 27 years and stumbled across Moto CMS last year. I thought their back end is fairly elegant and will eventually be a formidable competitor in the CMS market. I tend to purchase about one template every two weeks from MotoCMS.com. Something I have noticed as of late, is that when you check out, items may be checked on your cart that you did not select. Be sure to double check your selections. Sadly, when I accidentally purchased something I did not need, they didn't even offer to refund it, or even discount my next purchase. Too bad they appear to be more about the money than their return customers. I wish their service was as good as their product.

Reviews (99)

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customer service (9)
Thumbnail of user tracyh103
Florida
1 review
0 helpful votes
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March 9th, 2017

Excellent customer service. Very helpful and informative with questions or problems. They help to make things easy and understandably.

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Thank you for your feedback. We do our best to help our customers with any questions they have.

Thumbnail of user leoc39
Michigan
1 review
0 helpful votes
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April 30th, 2017
Verified purchase

As a novice, Sam was patient in helping me through password reset and dashboard issues. You the man. SAM!

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Sam is happy to hear such kind words. Thank you for your positive feedback.

Thumbnail of user gloriab12
New York
1 review
1 helpful vote
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October 19th, 2015
Verified purchase

Was able to communicate my issues through email and get them resolved, that's good service and communication!

Thumbnail of user susanf126
Canada
1 review
1 helpful vote
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March 9th, 2017
Verified purchase

All questions answered and explained... fantastic service!
Even sent a screenshot to help! Very quick and professional!

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Your feedback is appreciated. Our team is ready to go above and beyond to help our customers.

Thumbnail of user jamesw413
Texas
1 review
0 helpful votes
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March 8th, 2017
Verified purchase

I am amazed with the level of professionalism and knowledge provided by the Tech Support at MotoCMS. They are always willing to help me out.

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We are grateful for your feedback and we here to help you anytime.

Thumbnail of user rehamm1
AE
1 review
1 helpful vote
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August 20th, 2015
Verified purchase

I am very pleased and amazed at the speed of response to any of my requests.
Great customer service equals great product!

Thumbnail of user italov
Peru
1 review
0 helpful votes
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April 1st, 2017
Verified purchase

Excellent service, and fast response to question at any time. All templates are very professional and good looking, also easy to manage

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We appreciate your feedback. Our developers team do their best to release new templates every day, so all our customers can find a needed template.

Thumbnail of user rafaelf13
Texas
1 review
3 helpful votes
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August 20th, 2016
Verified purchase

You guys are the best! Your response have been always on time and to the oint with any issue that I may has had.

Keep up the exellent work!

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Thank you. We are always working on improving our customer service.

Thumbnail of user gabbyj3
Texas
1 review
0 helpful votes
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November 15th, 2016
Verified purchase

I have used moto cms alot and they always have great customer service and willing to go the extra mile to help me with all my needs! Thank you!

Service
Quality
Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Thank you for your loyalty. We are always provide above and beyond service for our customers

Thumbnail of user sallyr1
Nevada
1 review
0 helpful votes
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May 11th, 2017

I needed some help with the installation and Colin was amazing. I would recommend Moto CMS to anyone. Great service, Great Template A+++

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Colin is happy to hear your kind words. We are grateful for your awesome feedback.

Thumbnail of user mattl72
GB
1 review
0 helpful votes
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March 30th, 2017
Verified purchase

Resolved all of my issues and went above and beyond the call of duty. Highly recommended to anyone experiencing issues with their site

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We appreciate your kind feedback. We try to provide "above and beyond" assistance to our customers

Thumbnail of user ashlingk
Ireland
1 review
0 helpful votes
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May 18th, 2017
Verified purchase

Excellent at sorting problems via chat, which makes it really fast to fix problems. Makes such a difference.

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We appreciate your kind feedback. Our support representatives always do their best to provide the fast support that makes a difference.

Thumbnail of user paulw240
GB
1 review
1 helpful vote
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June 6th, 2017
Verified purchase

Absolutely brilliant, Sam the online chat person went above and beyond to help me. I can't thank you enough!

10/10 awesome!

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We are grateful for your feedback. We are happy to hear such kind words

Thumbnail of user silviak4
Bulgaria
1 review
3 helpful votes
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January 6th, 2018

I had a great experience using help from Sam. My installation problems of landing page were solved in fast and correct way!

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Sam was happy to help. You can always contact us if you have any other questions.

Thumbnail of user diegoe6
Mexico
1 review
1 helpful vote
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December 6th, 2017

Late nights, early mornings... these guys have you covered. I can't imagine myself going back to wix or other platforms.

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Thank you for your feedback. We work 24/7 to help our customers whenever they need it.

Thumbnail of user hilalk1
Turkey
1 review
2 helpful votes
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April 27th, 2016
Verified purchase

Our template is updated to the latest version within two hours, so it's compatible with PHP 5.6 now. Many thanks for your fast response and solution!

Thumbnail of user filemonh
Guatemala
1 review
2 helpful votes
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August 29th, 2017
Verified purchase

I recived all the information that i need. Really good support. They was really fast o answer all my questions. Thanks for their value help.

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We appreciate your feedback. We do our best to provide fast support to our customers

Thumbnail of user hansr14
Switzerland
1 review
0 helpful votes
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February 24th, 2017
Verified purchase

Having problems with anythig? The support will solve it! So at the end there is no problem at all... check it out yourselfe

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We appreciate your kind feedback. We will be happy to help all our customers.

Thumbnail of user michaelp257
Australia
1 review
2 helpful votes
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October 21st, 2016
Verified purchase

Tech who helped me did a great job, he went beyond and helped explain the issue

Thumbnail of user pimp13
Netherlands
1 review
0 helpful votes
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November 24th, 2016
Verified purchase

They let me wait for a moment and i got the the solution right away!

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

Thank you for your kind words.Our team always provides fast an efficient support.

Thumbnail of user jeffreyp40
Georgia
2 reviews
2 helpful votes
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May 26th, 2016
Verified purchase

I changed my domain on my website and CMS made the process easy. Thank you for the full support.

Thumbnail of user trentd3
Georgia
1 review
1 helpful vote
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January 23rd, 2015
Verified purchase

This whole team is awesome! If you need a site this is the place to go!

Thumbnail of user grzegorzr
Poland
1 review
2 helpful votes
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July 26th, 2016
Verified purchase

Thank you very much for your help, you are professionals.:-)

Thumbnail of user steveb173
West Virginia
2 reviews
1 helpful vote
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March 15th, 2016
Verified purchase

The template is easy to use and the support is great.

Thumbnail of user brianr83
Florida
1 review
1 helpful vote
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October 8th, 2015
Verified purchase

Very professional - great designs - wonderful company. Highly recommend!

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Thumbnail of user alexm118
Alex M.

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