- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Move Yourself has a rating of 3.9 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Move Yourself most frequently mention book online. Move Yourself ranks 10th among Moving Service sites.
Hired furniture trailer. It was big and spacious and perfect for our move. Good time have minimal interaction with service reps. And there were plenty of locations to choose from (Melbourne)Would hire again.
When you install new software and mess up the trailer locations with another site is not the hirer's fault and to be spoken to the way we were and made to wait over 1.5 hours at site to hire item was a disgrace and then to pay full price no discount no apology nothing. Happy to say other companies will be getting my future business. Thank you
The socket on the trailer was damaged and I had to do a ad hoc repair. The service starion guy was v sympathetic and helpful and the call centre took charge of the problem when I reported the problem the next day but I still spent a couple of hours rewiring the trailer at midnight.
The trailer hired was overpriced for what it was. The quality of the trailer was poor and bordering on unsafe. The payload of the trailer was inadequate and this was not clearly communicated when hiring. The service station was originally unable to locate an appropriate cable for the trailer. The service station closed at 8pm meaning the trailer was unable to be returned when the job was complete and had to be stored overnight. The service station did not allow me to keep the padlock and key in order for me to return the trailer after closing. All in all pretty poor and its doubtful I would ever use again or recommend that anyone else does.
There MUST be warnings that you 1) do not provide ANY straps to secure the vehicle on the platform 2) your platform will NOT accommodate any modern vehicle as the ramps are short and platform sits tall. 3) OTR staff knows nothing.
We were able to move house in 1 trip using this service and hiring a 13x6 trailer. The self service options to book in and out the trailer made it even easier
Was simple to arrange and pay for. Parking area for trsilvers was a bit to be admired. One person parked theirs back over the line and left about 10mm between other trailers to work with
Convenient for a short term pick up when needed at the last minute. Affordable rates. The self serve kiosk was easy to use.
Good job guys! Now I have a gorgeous lounge in my living room. Would definitely recommend to my friends & family.
The trailer was in good order and was easy to tow. All lights worked. I would probably use this service again.
Easy and exactly what was described. Trailer handbrake lever was missing, only thing wrong with the whole experience
Positive apart from the age of the float could do with more regular maintenance that's my opinion the side door needed to be tied shut
I'I was truly disappointed with my hire experience.
I arrived at the garage at 12.40 and tried to pick up my hire ute. The staff struggled to complete the hire as the ute had not been unlocked on their system and they were unable to release the key to me. After 30 minutes and a phone call to moveyourself.com.au, they were able to give me the keys. I then went to get the ute started but it wouldnt go. I then walked back to the garage and they called them again as you they neglected to remotely enable the vehicle.
Finally, I managed to leave with the ute, 45 minutes after I'd first entered the garage.
If that wasnt bad enough, I checked the refund of deposit in my bank to find there was not a full refund. I assume this is because they thought I did 156kms when in actual fact, I did 92.8 kms. When i entered the car, the previous hire had 63.5 kms and as part of the remote enabling, I suspect they have added the two together.
The whole experience was been poor. Even the independent garage staff said moveyourself were a totally disorganised company.
Tried to resolve the complaint with a guy called Xavier Bontemps at moveyourself.com.au. It was the worst customer service I've received in years. He asked ME to call HIM to discuss it! He couldnt have been less interested if he'd tried.
Avoid, avoid, avoid.
Simple to book online, making it quick to finalise in shop. Had one small problem connecting and the servo guy came out and helped me fix it.
I tried to book a trailer but this site is so confusing that I couldnt do it. I ended up booking at trailerrentals.com.au..
No problems, very happy. A straightforward trailer hire, and we upgraded to a larger one, which was no problem.
Was an easy process to book and collect. Attendant at collection centre was very helpful in the process.
Fantastic service.
Simple and flexible to use
Would recommend to others needing a trailer for a reasonable price
Good trailer
Good access
Good service
I would use this company again. I found it easy to navigate the website and the costs we're competitive.
Very easy to book online. Self service kiosk on pickup worked well. Price was very good and trailer easy to access at pickup point.
The only issue was the machine location as it is a moneygram machine no signage for move yourself had to ask attendant but was only issue.
Easy to book online and pick up plus you get a saving for booking online Pick up was easy and return
Waiting in service station for about 40mins as the computer was out of service and when tried to call the number I was hung up on.
Felt a bit vulnerable with the return process. No one to verify trailer returned in original condition.
Gain trust and grow your business with customer reviews.
Move Yourself offers trailer, ute, truck and lawnmower hire across Australia. Book online now or from one of more than 900 locations locations across SA, NSW, VIC, NT, WA, TAS and ACT through our innovative self-serve kiosk. We have a range of differen...
We've been building and hiring trailers for over 30 years, and operate outside of small businesses and local service stations offering you self-serve trailer hire, vehicle rentals and more. We have thousands of trailers across Australia, at over 1000 locations!
