MovieStarPlanet

My daughter got the VIP. With in a minute. Hacked and access denied! :( she was SO UPSET. Then she made a new account to contact the "hackers" only to have that hacked within minutes too! Tried contacting thru PayPal-but the Company email is full and not receiving messages! What a load of crap! Don't WASTE YOUR MONEY!

Every time I go on 'Hackers' add me but maybe hack me I know everything about it but really there's loads of hackers out there who you don't wanna talk to! My parents banned me because of mean people on there..

I've emailed the game before and got NO response what so ever. This is so annoying! Can you please stop changing me 13$ every month I do NOT have the game it's been charging me for over 6 months now and that is NOT okay. I let my little cousin use my card once for 99¢ and thsts it. So please stop this. Thank you.

My 8 year old daughter plays this game, she interacts with her school friends on here and other children. I paid for her to be VIP for 2 months, then the last month she wanted a year so whilst she was Vip in her last month and had around 12 days left i purchased a year whilst it was on a half price deal £30. When her 12 days were i assumed it would keep running BUT they stopped her VIP and told me because she had longer than 8 days she purchased star coins and wasnt entitled to the VIP. It apparently would be on the reciept which i didnt get so ive wasted basically £30 for nothing. She has had other children call her ugly and trolling ia the norm, but they ban her when she accidently wrote hell instead of bell but to bully is ok. She will no longer be playing and id advise children stay away. Complete rip off!

Viewed this with my children today as I had been advised to take a closer look at what they were playing and I am shocked by some of the games content. The owners of this game need to monitor the content more as children are being advised by members to drink washing detergent and other toxic liquid. I was also alarmed by some of the photos. I have deactivated my children's account.

This computer game is disgusting and rude. Lots of rude people are on this computer game, and a lot of kids are saying bad words. My little girl used to play this computer game, until I checked what other players have been saying to her. What I saw was not what I wanted to see.

The made unallowed and unauthorized money transfers from my account. And, they are impossible to contact. Really, really bad company. Most probably they have less money and instead steal directly from peoples account and do it until it does not work anymore - and then they will "vanish from earth"... I will make a police report.

The reason I am giving this terrible review is because this game isn't fun anymore for multiple reasons. I first started playing this game in about 2015 and it was really fun and I would just make lots of friends and stuff like that. But then it turned out to be such a toxic game with people that were rude and only wanted to start drama and hack. The hacking with this game is ridiculous, the security system is TERRIBLE and the developers have just lost interest and have stopped caring about their players. Recently I decided I would revisit the game and NOBODY was playing I only have 1 friend online out of over 700. The game became boring and dead.

It wont let me login into either of my accts and i know im using the right passwords but it wont let me login why is this? Its getting mad annoying and i just bought VIP on it so i want my refund or i want my account. There is no help for this situation so wat do i do

So alot of people Are saying that msp steals money but they don't! I've been buying vip MANY times and It haven't stealed my money! So if you want to buy vip I will say that you should buy it. But it's some pedos that is playing so do NOT let your kids play this! I know that it's 4+ but it should be 12+ or 13+.

This game is a money-grabbing company. The first times you feed them some money they act loyal and give you what you paid for, though they'll just take your money and not even give you your product/pack. Do NOT spend even a dollar on this game you WILL be dissapointed. They don't even have a phone you can call only just a mailing system. Mind you that they even then sortof hide it and make it difficult for you to contact them in the first place. I sent them countless emails and they don't even respond, but when they do it's with nonsense. It feels almost like a monkey has typed up a response for you to be quiet. This company is nothing more than a scam and I advise you don't support them, besides this game is very innapropriate and has much more issues than payments. Nobody follows the rules, there is swearing, bullying, scammers and hackers all around. This game does a bad job at making you feel even remotely safe. DO NOT PLAY THIS GAME.

My daughter paid for her VIP membership out of her own money (she gave me the money and I used my card). Halfway into her membership, her account was hacked. She contacted customer service immediately--and their customer service is a HUGE joke. Constantly inquiring to receive the same information over and over again (Like they are answering off of a script). The last message was that they reviewed her account, determined it was her fault that it got locked (even though she wasn't home when the "inappropriate messages" were posted to her account) and she's responsible for it, too bad. I am VERY angry, and I will be disputing charges with my CC (and I see I am not the only one--and BTW, she's 12 little "11 year old perfect Wunderkind")

First I spent about $30 for VIP one time right after "someone" (i think it was an enployee) stole my daughter account when she reported it they said it was fraud claim and Gave her a warning, then that person tried to meet with my 9 year old daughter anD MAP locked her out of her account, now they just took $71 From my credit card, i never ordered anything my daughter is locked out (have the emails) they have no contact number, come to find out they try to take money off every couple of months. Thank God I have fraud protection. I'm totally disgusted.

I was doing the drip top glitch and the account my drip top was currently on was being logged out so when i try to log back in, i forget the password (which is of course my fault) but when i contacted the msp support email some unhelpful hoe named lucy said "oh well too bad" msp's customer support is horrible and drip tops are 50k starcoins which is like $60 irl.

Hey guys want to hear my story? Yes? Ok then. I've had over 3 accounts hacked because of me, but that's not the problem. I had asked my mom to buy me Star VIP for exactly one month. She said if I gave her the money, she would buy it for me with her card. I was so exited, but then, this happened. She bought it for me and then it told me that something went WRONG! Oh and it costs $10.99. Guess I should have just worked my way up the ladder. Ps. I play on my iPad mini (AKA mobile). At this point I'm never going to try to "contact" moviestarplanet (better known as scamplanet) ever again. I'm not going to waste my time, or my money on this game anymore. The process of buying VIP does work for many, but then again, it does NOT work for many as well. I hope this will help you people who are looking forward to buying VIP on moviestarplanet. Once again, DO NOT WASTE YOUR PRECIOUS TIME, OR MONEY ON MOVIESTARPLANET.

MSP hates children, which is odd since it's a game ONLY for children. I'm a parent & I'm appalled by how their customers are treated. If adults were playing this game, it would've been shut down years ago because we would not put up with their poor customer service.
I do believe that MovieStarPlanet preys on the inexperience of children & their parent's wallets. Some examples: locking out accounts for bogus reasons; locking accounts for NO reasons; not saving items in the accounts that were mistakenly locked; not looking into reports before banning & just going by the reports of other users, true or not.
It's funny--the locking of accounts is usually after paying for VIP. They take your money & run. If you are locked out & fight it, they will sometimes let you back in, but your art books that you worked so hard on will be gone. Your friends will be gone. If you're a child playing this, that can be traumatic.
Beware before spending money on this game. What matters to them most is getting their money, not the happiness of their customers, who are children. That is why Movie Star Planet HATES children.

Hi I'm having the same problem My mum bought me VIP on movie star planet and then a couple of days later I got locked off do you think they are getting kids mums to buy VIP and then they chuck them off and they say ha more money for us if I was you I would not recommend buying VIP tell your children it's not safe for them to go on it that's what my mum said to me and I understood what she told me because my mum has spent £30 on movie star planet and every time I get it a few days later they would kick me off

Boo
Its sad to go down with a review u better help people out all people do is hack ni cant just sit there and deal with it i am serious its so stupid

So when I try to log onto my account it logs me off a few seconds later and than it says my password is invalid, the user Melodylove95 is hacking me, beware of her shes hacked a lot of my accs like imsodone!, Mysticxkitty and others, I want her Banned from msp

Worst waste of money anyone could ever spend. They censor random words yet still allow words like butthole, buttplay $#*!, etc. you can put all kinds of money into it and be the most positive person fighting bullying and racism and they'll rob everything you bought by banning you all bc you cursed yet wont even tell you why they banned you and robbed you of the things you purchased. They took it out of the browser bc it was flash, yet with the desktop version ITS STILL FLASH AND RUNS EVEN WORSE. The game lags like crazy and theyre gestapos. Go elsewhere this business is no good at all. Oh yea look on discord for cheaper stuff bc t(-.-t) msp

So everyone who plays MovieStarPlanet knows that it is offically only playable on download. Well most people have it on mobile, and mobile has no trade system. Alot of people think trading is fun and so people take advantage of this. These people will scam (steal items) from a player, block them and pretend it never happened. Because there is NO TRADE SYSTEM. I was recently scammed of MY MONEY and its not fun. $80 is alot of money so that was not cool. Moviestarplanet needs to fix this because it is unacceptable. I made an artbook talking about how this person scammed me and should not be "traded" with. Well moviestarplanet took down the artbook. And this person has gotten away with scamming many people! It is not okay. People work hard for their stuff and this is considered theft. This needs to be fixed MovieStarPlanet. Put a trade system for mobile so this does not happen.

I have read many negative reviews about people blaming Movie Star Planet for their accounts being compromised. I wrote a review back in 2016 when my sons account was hacked. Movie Star Planet resolved my issue. Please be aware that another kid offered him free VIP for a month. They asked for his password, then took over the account. All I had to do was email Movie Star Planet and let them know what occurred. They ask for the user name and the receipt where you paid for the month. After its verified, the person that stole your account is locked out and your account is recovered. Please understand that this can happen on any website these days if you give any of your personal information out. Parents need to know that the actions are all voluntary. You can offer free gifts from one user to another. Also give your earned money to other users and so forth. You have the option to block people and decide who is on your friends list. Once you give stuff away, there is no way to recover what is gifted. Therefore, parents should monitor their online use and speak to their children on the dos and donts. This website is great and my son still uses it to this day. Thanks for an awesome website Movie Star Planet!

DONT LET YOUR CHILD PLAY THIS GAME... my 8 yr old daughter named Jennifer made this account I thought it was fine at first then a week later she asked me if she could but this thing called "VIP" I told her no because she could get my credit card suspended. But 5 weeks later I found out there were hackers. Then I saw her in a beach chatroom she was dating with a guy (might be billy from her school). Doing push up animations and Jennifer got that animation she acted gross then I went to the youtube feature i saw inappropriate things like dancing, drugs, naked women dancing and night clubing. She learned swearing from this site. I had canceled her account. Now we banned MSP. I deleted the game off her phone worst she has it on her ipad i will check her ipad. Now everything went back to normal