MovieStarPlanet has a rating of 2.7 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MovieStarPlanet most frequently mention customer service, and credit card problems. MovieStarPlanet ranks 2nd among Virtual World sites.
I see most of these reviews are how their kids got hacked. Be cautious with your password and they won't get hacked. I'm an 11 year old. My account hasn't been hacked, I have VIP. So yeah. This is coming from an 11 year old come on guys.
Okay so back in March of 2018 my mom bought me a VIP membership thing for 4.99 or 5.99 or something. Well. Here we are 3 months later and my mom is getting 4/5/6 dollars taken from her credit card. This game is money-hungry, I don't recommend playing it or buying anything on it, it's a rip off!
My daughter was playing this game when a creeper followed her everywhere and started asking her personal questions the customer service was horrible and no help.
My daughter was hacked on her VIP account and I am very angry. I will be phoning moviestarplanet head quarters to report this person and hopefully get her account back
Buy VIP and get locked out and you lose half your time. If you complain or question them they add more suspension and rob you of what you paid for. THIS IS NOTHING MORE THAN A SCAM. DO NOT GIVE THESE CON ARTISTS A DIME OF YOUR MONEY. They do what they want and take away the account YOU paid for, and THERE IS NO RECOURSE AS A CONSUMER. YOU GET SCREWED.
Do not sign up for this game and certainly do not give them any of your money! As other people have said if you join and pay for the VIP you will get hacked straight away and someone will spend all your coins! If I had known this before I would never have signed up for my daughter to play. MY DAUGHTER GOT HACKED AND WAS USPET AND CRYING FOR 30 MINUTES! Repeat, DO NOT GIVE THEM A PENNY!
Million complaints I have!
1. It would let me create an count
2. It is not a game for children anymore
3. It is only a chatting site
I can go on and on and on!
Tip for consumers:
I DON'T
Products used:
I DON'T
MSP is not that bad, I am just very annoyed with the words that they block, these words such as another MSP player or just plane numbers. I tried telling on of my MSP friends where I was, I was in someones room I tried typing out the MSP players room but it wouldn't let me type their name so she will know where I am. Another time I tried telling a friend how much starcoins I have and they wont let me say anything close to a number. They wont even let me type one letter, It's really stupid and annoying please make it easier for me to talk to my friends.
I get over 1000 startcoins everyday just from saving without VIP I just clikc on pets. But for others it may be harder for them to save so can it be a better way to make starcoins
I WAS TRYING TO RENEW MY VIP BECAUSE THERE WAS A SALE I FINISHED AND I GOT NOTHING AND MY DAD LOST 8 DOLLARS BECAUSE WE TRIED IT AGAIN AND THEY SCAMMED ME1! WORST SITE EVER, THEY NEVER RESPONDED TO MY EMAIL SO IM SURE THEY SCAMMED ME!
Pfff this game is so boring now. Like why couldn't they of just kept the website?! They could have obviously found a way to keep it up if they spent their time looking for a way instead of consuming all their attention on msp 2 which was and still is a complete fail. I have been playing since 2013 and I find it really funny that now that their game is dropping they are listening to everyone's requests but never cared before. It doesn't work when you try to buy VIP on the computer, its ridiculous that they offer ONE YEAR VIP when you can't even be VIP FOR A YEAR anymore. Sad they made all these uncessary changes nobody asked for. And to add the msp 2 characters are so ugly. They should of never taken away youtube and being able to add videos to your ab. They need to let more people go into a room and be able to add more than 100 items to your room bc the room still looks empty. Im done playing this game it use to be fun up until 2020 now its a dead download. Goodluck growing your site msp and keeping users ;)
I've been playing MSP for 6 years and they locked my account permanently for no reason. Waste of money.
I have several issues with this website.
1. It's near impossible to even do anything. In order to buy new things, you have to have hundreds of coins. You can usually get maybe 20-40 per game you play.
2. People cheat. There are games where players pick the winners (craziest cards and a fashion game). Most people will set up deals, meaning that if you continue to vote for them, they'll vote for you. Ensuring that it's mostly the two of you who win, which effectively ruins the game for the other players.
3. Beggars- Oh my gosh, the beggars. They'll continually ask you to vote for them so that they can win. And if that's not annoying, try saying no to one of them. It's like all hell broke loose, causing drama on a game that should be fun. When people ask me, I typically tell them that I don't vote for people who ask, in fact that makes me not vote for them even if I think they're the best choice. Then they act like they're being killed.
4. So much inappropriateness!- I've seen people ask where someone lives so they can come rape them, young girls asking for sugar daddy's, and so many people saying sexual things. This one dude started telling a little girl he was going to give her a golden shower, and then started to explain in detail what it was! When I private messaged the girl, she said she was 11! COMPLETELY inappropriate.
5. Bullying- I think this is enough to be said on the subject. I was speaking with my girlfriend in private chat, and she started getting trashed by a random girl we didn't even know.
This site is completely awful, and should be taken down. Keep your kids far away. This isn't worth the trouble.
I said am I gonna get banned because a girl said I was movie star planet that it was a dual although I wasn't please unlock my old user BhadBhaby110 password hey123 please unlock it I didn't mean it sexually I'm really sorry if you took it that way but it wasn't.
Tip for consumers:
Be careful of what you say...
MSP is a great website, however I think that there are ways to make it even better, for example maybe we could introduce some new games such as a 'match making game' where it asks you a series of questions to match you to another user. I think that this will be very successful and introduce more member because everyone is OBSESSED with dating on MSP. Another problem with MSP is that its very hard to gain money, I know that this was intentional to create more VIP users but for me to get at least 600 coins to buy one item it takes about a week! Maybe you could create some events or challenges with Pixie Star to gain money - just an idea. Lastly, when I go on the dress up game and if you happen to wear a hat or an accessory, the game wont let you take it off so if you are dressing as a 'fairy' for example and you are wearing a beanie its very unlikely that you're going to win as the best dressed person. Anyway sorry for this long essay about MSP but I hope you can agree or use some of my idea to make MSP better than it already is.
I paid for a 1 Year Star VIP Gift Certificate and it told me that it should arrive in my email within minutes. It hadn't.
It cost £50 and the money was taken out of my account.
I am still talking to their customer service team about it but let me tell you I am not happy.
Firstly, I bought it on the 9th of April from the website and sent the customer complaint on the 9th of April later that evening after not receiving it.
On 10th of April I finally got an automatic email telling me that they've received my complaint.
On the 11th I finally get a reply, which asked me for proof of purchase using iTunes receipts.
Now here is the issue, they clearly did not look at the complaint, as I had sent proof of purchase using my bank transaction and showed them a screenshot of proof of purchase from the website with my order number and email. This had nothing to do with iTunes and the evidence for purchase was there.
I replied telling them that it was a website purchase and showed the proof of purchase again almost instantly.
It's now the 13th of April and I haven't received the gift certificate or heard back.
FIRST OF ALL IS THAT I DID NOTHING. NOTHING, PEOPLE IN THERE BULLY ME AND TRY TO GET ME LOCKED OUT FOREVER, THEY EVEN CAUSED ME A HORRIBLE DEPRESSION WHEN I WAS 13 I AM 14 NOW, ALL THEY DO IS BULLYING, AND MSP IS MORE LIKE BORING, ALL THE PEOPLE WHO JOINS IT IS HORRIBLE AND ANNOYING ISTG, I HAVE A LIFE, ALL THIS TIME WASTED ON A HORRIBLE GAME WITH IDIOTS ON IT WITH LOW LIFES BULLYING ME OR ANYONE ELSE WHO PLAYS IT- I SWEAR I DO NOT RECOMEND THIS GAME FOR YOU GUYS JUST DONT, PLEASE DONT, IT'S HORRIBLE, BORING, PEOPLE BULLY, SCAMS, LIES, HACKS, HARRASS, EVEN HAS CAUSED PEOPLE SUICIDAL, I DO NOT RECOMEND THIS, HOW DO I KNOW IT MAKES PEOPLE SUICIDAL, IVE WATCHED MORE THAN 20 PEOPLE COMMITING SUICIDICE ON THIS GAME, WHEN MY FRIEND MADDY BOUGHT VIP FOR A YEAR THE NEXT WEEKS LATER SHE WAS LOCKED FOREVER, DO NOT LET YOUR CHILDREN PLAY THIS GAME, AND THIS GAME AND THE MSP STAFF ARE TRASH
- Poor avatar designs
- Crap features
- Laggy
- Buggy
- Scamming
- Bullying
- Poor items ( the ui is so ugly)
- BAD customer service
- Rubvbish moderation
We purchased VIP for our granddaughter and she was locked out within the week. Buyer beware of this company.
I love this game, but I paid for a VIP code which cost $60 (I'm not made of money so this was a LOT!) and it hasn't come. Thanks, MSP...
I love this game so addictive but I had to dalete it due to being sexually abused disgusting behaviour
Tip for consumers:
Age safety
THIS HAS HAPPENED TO MY DAUGHTER AND I 3 TIMES. UNFORTUNATELY SHE LOVED THE GAME BUT THEY (HACKERS) IM SURE THAT MOVIESTAR PLANET HIRED, KEEP HACKING HER ACCOUNT LOCKING HER OUT TAKING ALL THE CRAP I BOUGHT AND PAID FOR. ALL THEY AID WAS OH CHANGE OUR PASSWORD WELL WE DID THAT LIKE DAILY AND THEY STILL HACKED HER ACCT. I THINK ITS A RIP OFF THEY ARE BASED IN DENMARK THERE ARE NO NUMBER NO EMAIL ADDRESSES NOTHING TO CONTACT THEM SO THEY HAVE IT MADE. THEY PULL IN THESE DEFENSELESS KIDS HOOK LINE AND SINKER. GAMES LIKE THIS ARE SO DANGEROUS BC THERE ARE PREDATORS EVERYWHERE BULLIES WEIRDOS LURKING TRYING TO GET YOUR KIDS TO DO THINGS OR PRETEND TO BE THEIR FRIEND AND GET THEIR INFO. I WISH A CORPORATION WOULD TAKE ON COMPANIES LIKE THIS AND SHUT THEM DOWN! I DO NOT UNDERSTAND HOW PEOPLE CAN JUST GET AWAY WITH STEALING FRAUD CYBER BULLING. WITH TECHNOLOGY TODAY NOBODY SHOULD BE ALLOWED TO GET HACKED. JUST KNOW THAT MOVIESTAR PLANET IS A JOKE IT IS A HOAX IT WILL STEAL FROM YOU AND KEEP CHARGING YOU AND I WILL DO WHATEVER NECESSARY TO SHUT THEM AND SITES LIKE THEM DOWN FOR GOOD!
To our dearest msp, my daughter has been on msp for over a numerous amount of years and you quality is extremely well... UNTILL THIS $#*!
You $#*!ing idiots malingered my daughters $#*! into a polo min t speccy now I like treacle with a side of delacity my fave resteraunt is called U $#*!ING IDIOTS MSP 0 STAR RATING BULL$#*!
U CANT GET COINS OR DIAMONDS UNLESS UR COOL SO $#*! WELL ME BE...
Now you listen if you $#*!ing block my daughter for putting the world tits I will come down to you $#*! mother $#*!ing $#*! place.
My last $#*! to say is that if u want to come and riggle in my shower then $#*! THE LOT
She said hola com estas
She said conichiwa
She said bonjour maddme
And she said nap allez
And I said sazch a pez
No matter where we go
MSP $#*! THEM ALL!
Song written by Sandra goose
Thanks you for your time you have been $#*!ing Great. Xx
~Honest Review~
It doesn't ask for much information when you first create your account, so you need to be extremely careful with your password because if you forget it, it's pretty much lost forever unless you want to waste your valuable time with the HORRIBLE process to redeem it. My friend went through this struggle and I don't recommend it to anyone. I always keep my password safe and secret.
As well if u buy vip, HAVE COMMON SENSE.
Be extra careful with vip on how you act on the game because a report or flag on your aco$#*! could mean the removal of your account and no refund of your vip purchase. For example, don't swear around the filter or act inappropriately. It is a free online game open to all, so playing it you are accepting the potential that you will run into creeps and trust me, this game has its weirdos.
Don't let that deter you from the game though. It's fun if you don't take it too seriously and there's a lot of excitement to be had equally and without membership from meeting people to fun customization options.
What I opted to do is purchase a 1 week membership and buy all the vip things I wanted. Once my vip ended, I kept it that way. There are many ways to earn starcoins (the primary currency) aside from purchasing vip so don't fall for that money grab when you can just have a little more patience and save your money.
If you are between the ages of 6-12, I recommend you let you parents know you are playing it. It is for your safety.
If you are between the ages of 13-17, don't reveal your personal info! I know the urge is there, but no good can come from sharing your social media or contact info with strangers!
If you are 18+, you better be a parent or MSP staff member because it's against the guidelines to play this and be an adult otherwise! This game is made for children!
Otherwise, keeping your age a secret is probably the best option overall.
Why does the boy named "lookingforagf" need to know you are 11 years old? Truth is - they don't!
REMINDER: WRITE DOWN YOUR USER AND PASSWORD SO U DONT FORGET! YOU'LL THANK ME LATER!
Minut raiskattiin pelissä. Olen todella loukkaantunut ja en tiedä voinko enää edes avata tietokonettani. Minut pahoinpideltiin ja e-raiskattiin.
MoviestarPlanet - a social game for kids, teens & tweens. Play dress up, be creative with Artbooks & star in movies. Have fun in a safe online network. Fame, fortune & friends is yours!
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