MovingHelp

They make us pay for any phone support, if a customer is fraudulent we get back charged the money weeks later how ever uhaul has all control over the payment and info & allows us nothing but we have to take the financial liability for fraud, they also just let people claim fraud, even when we have physical proof a customer is lying they allow slanderous reviews, the ranking system keeps good companies down and bad companies the cheapest. They grade us all by the last 10 reviews meaning 1 bad customer makes you look worse than companies who have 50 reviews and 8 1 stars. A company with 3 1 stars and 300 reviews mostly 5s can sink below a fly by night company…
Also they let us take bad reviews for having to charge in hr increments due to their sight has no way to bill half hours. But they let us hood providers take the blame for everything. They tell customers no refunds on the contract but then make us providers give them refunds even though it means we have to sit on job and wait for customer to get moving help takes an hr. Sinse there is zero dedicated line for moving providers to solve issues. Haha google your moving company hire them there

I have been renting from Uhaul for the past 5 years. Wanted to register for MovingHelp but was declined.

Uhaul Answer: Thank you for inquiring about your standing in the Moving Help MarketPlace. Upon review of your account, it is our decision that your company does not fit our business model and is not a mutually beneficial business relationship.

Uhaul: Does your business have its own truck?
Me: No, we don't own a truck. We have renting trucks from Uhaul Barlow for the past 5 years.
Uhaul: There are photos of trucks being used on your website that are not U-Haul trucks.
Me: That is just a photo, it can be removed. We don't own a truck, we rent trucks from Uhaul.

Nicole LoPresti - Moving Helper Support: Never responded back.

After I specifically confirmed my booking and location 2 months prior, on less than 1 week's notice the mover cancelled on me. (Movers Georges)
Trying to get help from movinghelp.com was useless - only chat and email and they just follow the scripts. No clue on how their site even works.

Long story short, stay away from MovingHelp. Once you pay them there is no recourse for damage! Made the mistake of trusting them and when we unpacked at our destination, lots of damaged furniture. Tried to file a complaint and complete waste of time. Also, you won't be able to speak with anyone either. You can open a dialogue box and then they tell you to work with the packing crew, who have no interest in fixing their mistakes once they've been paid.

1) Broke stuff including a bed frame and huge glass print/photo.
2) Would not listen, I was moving 1 mile away, we could have made 2 trips... but they kept unloading and reloading the truck to try and get everything in one trip. Ultimately 1.5 rooms of stuff was not moved and I had to do by myself when everyone left.
3) The owner kept calling and uprating me.
4) A month. Later I get something asking for a review... so I tell them what happened to basically be called a liar and asked why I waited a month. Uh... that's when their email asking for a review came. But the owner was rude and kept insinuating I was lying. I didn't even want anything from them... but still had to deal with this POS. I am not adding any photos as it is a waste of my time... there are 352 other reviews here stating the same crappy service.

Don't use this moving company, Divine Transition.
They literally threw my merchandise in my storage unit breaking a table and lamp.
I also overpaid them $80.00.
I paid both movers $120.00 each and bought them dinner.
I was also told to pay cash after the initial pay code amount of $165.95
I sent a text immediately after they left and they asked if I had cash app to deposit them I've heard nothing since. They can't be located and they should be banned immediately. Thank you for your time.
Diane

Worked 2 of the 4 hours that I paid for, were sloppy, left trash, dragged mud thru the entire house. Huge gouges put in my table as they tried to force it thru a doorway, then claimed the other folks who packed my items did it.

I should have read these reviews before hiring Ambitions Finest Movers from Gloucester NJ to move my belongings. One of the movers was stoned out of his mind and wandering around picking up and dropping boxes. They tried to move our $1400 couch by ramming it through our front door without any thought or logic. By the time I walked over to check on them the front door was damaged beyond repair and the couch was on the ground. Many boxes were dropped with no worry from the movers, then they flipped our wooden dresser on its tops and slid it into the U-Haul scratching every part. Utilized no real space in the truck and then we told them they could leave and we would finish up. Complained to the owner who told me I was a liar and took no responsibility. Called me immature when I left an honest review. Don't use MovingHelp - it's a bogus scam. Now I am out hundreds of dollars because of careless employees with no experience and an owner who just wants to make money without any real work.

How convenient for moving help.com to place the blame on the movers. Moving help.com should be ashamed of themselves. They take advantage, collect the money and if anything goes wrong, they do nothing to help. Deceitful in their practices. Not only was I charged for time and services not utilized, but damages and missing boxes. Don't use these people! All they'll tell you is sorry for the inconvenience.

Let them tell you whatever they want, their main concern is concealing the identity of the moving companies providing quotes and pocketing a commission from the deal.

If the moving company that you book through them has no availability, or is unreliable, they will not help you.

They will refund your money instantly which is very helpful, but overall this service is a complete waste of your time.

This type of business model really had potential, but they just didn't strive for quality with it.

Don't believe any of the false advertising on their website, unreliable.

I hired two movers to help me in Reno, Nevada. They came over on short notice, which I appreciated. I had been under ongoing stress with this move, and they proceeded to steal from me right and left. They stole a camera, lenses, a savings coin bank, jewelry, medical equipment, and a lot of things that were in the boxes and duffle bags they stole from me in the process. I am worried about filing a police report because those creeps know where I live. The losses amount to $6,000.

Im furious, awful company to ask for help from. Movers called to say they were going to be late. Then call again with another delay. We waited an hour before they finally showed up. Then they walked around the house as we told them what they needed to do. Then they complained about a box being too heavy. I have a dolly for just that and told them to use it if anything is too heavy for them. They told me to write down the address for them to move the stuff to. As I wrote down the address they were gone. These people just walked off the job. I'm very angry as I have a day left before my family is thrown out and I needed help to move some stuff before that happens. NEVER work with Cadillac Moving Services. Absolutely ridiculous

I paid money for service but provider did not show up the whole day but was in touch over messages and then suddenly disappeared. Movinghelp website updates status of my order is completed. I was shocked and wrote 20 emails to movinghelp customer support and they create resolution ticket foe our satisfaction and after 14 days they will send you email saying they can't help by pointing out agreement point no 9. It says they can't help. What a hitech cheating. Be ware Sony loose your hard faught money!

This company is terrible! Do not use them. What was supposed to be a simple move less than 1 mile away (one-bedroom apartment) everything boxed ended up being 3+ hours with 2 men and one acted like he had never picked up a box in his life or where the top end was! They charged my account 'willy nilly' amounts for the extra hours that I didn't approve. I am in the process of getting that rectified. They tore my (once good) sofa on the arm and flipped a box upside down and ruined a rain jacket I had in there. Everyone here is giving bad news - it's not just me.

I hired clean cut movers through uhauls moving helpers. It has been the worst moving experience I've ever had. They trashed most of my items with no compensation. Justin Corey is nothing more than a con man. Gave me the run around for months and moving helpers do nothing to hold them accountable.

I just want to say very unprofessional please don't waste your time money energy nothing on them. They need to be reported and close down from all the reviews that I read. Times are too hard right now to be going through unnecessary bull s***

I've used MovingHelp for 2 years and it's been great. It works like Priceline or Amazon and it connects me with the best and cheapest movers available. I personally recommend to filter the cheapest movers first and then find the company with a five star rating from more than 100 customers. I have never been disappointed.

The companies on this site are fly by night. Some hire convicted felons to do the job. There's no insurance protection with these companies and Uhaul says it's not responsible for damages. If the company removes their listing you can't even file a claim. Look for a reputable company and pay the extra money. Several of my items were damaged from poor packing by untrained people. The company was Able Moving out of Hayward Ca.

This website is helpful in presenting possible movers but has very bad customer service and usability. Before you book with any company, make sure you do your own research about them (don't rely on the websites reviews) because they won't allow reviews on companies that screw you and don't show up. There is zero accountability for these companies on this website... no way to file complaints or anything.

While we found the 2 movers in Miami very efficient and reliable, their technique was, nonetheless, terrible. They refused to tie or strap anything in. When we removed the baffle wall in the truck at our new house, it was like a land slide of furniture. Things got broken and damaged and our guys at the end nearly injured themselves trying to get this mess out. If you are loading up a truck, please use straps. Well, ok, my husband is a physicist and tried to get them to do this and they are not...

Very friendly and understanding move with a giant breed pup. My pup wanted to stay in a box and lay down whenever they put a box together she'd climb in.we would have to take her out. Thats why it was a fun move they made it easy for her to be less stress. They packaged all the items with care. Sorry i dont have pictures of this those would make anyone smile. Thank you.

I have never had a more fantastic moving company. Super professional, friendly, and fast. They kept in contact with me and confirmed arrival of the helpers. The helpers were super professional and made sure everything was packed to my satisfaction. If i could give them 10 stars i would!

The loading went well, except didn take my instructions of how I want the truck to pack. My office chair is at the back of the truck and every time the door is open it scratch my chair. Chair a bit damage.