MRO Electric and Supply

You were very responsive and easy to work with. You were patient when I was busy doing other things, and got me the materials in a timely fashion. I will recommend you to our many other locations as it was a breeze and highly effective working together.

Joe quoted me quickly and fairly. My order was shipped as soon as it was ordered and delivered sooner than i expected it. The quality was great and I got a free pen! We will definitely be ordering again. You rock Joe!

I worked closely with Joe Kaminski on repairs to our drives and he worked above and beyond on our needs and was a pleasure to work with. Great communication and service. Joe had sent one of our units back first prior to sending the other to make sure that we were confident in the repairs made. Joe did an outstanding job and I look forward to continuing to work with him.

This is a great company, we were down on production and luckily found this company, we called them and spoke and they had all the answers we needed and even went the extra mile to get it to us by driving it to us themselves so we had the part in no time. Granted they were a couple hours away but that is a company that values customers. Thank You

Great customer service, had to reroute my item that we needed immediately on job site and I had put wrong address in and item was already shipped and on it's way, Joe took care of it with no delays in delivery.

They had the exact PLC processors that I needed and for significantly less than the price charged by the local distributor. The delivery was exactly what was quoted and there were no problems what so ever.

We had a very positive experience ordering through MRO. Our maintenance supervisor found their website online when we were looking for a backup part to our lathe and we were able to get a formal quote for the part we needed. I called to place the order and had the comms module shipped directly to the machine builder to have it programmed. MRO was very accommodating and made the ordering process simple.

The service provided by MRO was excellent, they helped us find and acquire the parts needed to keep our production equipment ready and running. Some of the parts were locally available, but their pricing was great and they were able to ship next day.

1stgreater than Web site very easy to navigate! Web inquiry for quote was returned to my E-mail amazingly fast, was able to contact the sales person and ordered the parts needed, tracking included with my shipment confirmation, no issues definitely on my list to buy from again.

I sent a request after business hours and received a quote early that next morning. We purchased our part and received it in a few days! The cost and service was outstanding and easy! I will definitely be calling you guys with any electronics issues we have in the future!

Thanks again,

Jorge and Leandra

I was in a tight spot after a storm had damaged several of our VFDs. MROelectric was very knowledgeable and quick to help me out with this issue. The part was sent quickly and eliminated any extra down time.

Working with MRO Electric was a positive experience. From quoting the repair to delivering the repaired motor back to us took roughly a week and a half. All work was completed as quoted and the damaged motor has been working flawlessly since it was returned back to us. I would definitely recommend MRO Electric for your motor repair needs.

Initial conversations it was clearly stated that the work and repair would be warranted. After sending the controller in for repair it was found that MRO had no way of testing the unit to see if it was fully functional. In short no guarantee was given and the controller was returned working as it was sent out. We paid basically for nothing. Presently looking for another repair facility.

MRO had stock of the alpha drive we had fail in our machine and offered an exchange credit for our old unit too. They shipped on our UPS account and we sent the core back as soon as we installed the replacement. Thank you for making the process as easy as possible

Website was very easy to use. Found exactly what I needed very quickly.
Received a quote within minutes.
Ordering was very easy.
Received tracking numbers and updates so I knew order progress.
Received items on time.
Pleasurable experience.

Excellent service, extremely satisfied with the sales transaction and the customer service far exceeded my high expectations and request! Thank you for exceeding the typical customer service. It's very evident that this company cares and values their business.

The product I ordered was PERFECT. MRO Electric took care to make sure that they sent me exactly what i needed and the item i received was exactly as described on the website. I will be shopping here again in the future should i have any need for more automation equipment like this again. I fount MRO by using Google and I am sure happy that they were able to help me. They provided me with a quality piece of equipment that allowed me to get my paint booth exhaust fan back up and running for a minimal cost, and the shipping was extremely quick as well.

Our Automation went Line Down, the hardware was obsolete from OEM. Joe and MRO Electric had the parts we needed on shelf, repaired and ready to ship; This was late Friday Joe was able to ship overnight for Saturday a.m. Delivery, parts arrived we installed and we were up and running. It has been 30 days without an issue, They are first on my list now.

Thank you MRO and Joe

Great pricing for the Siemens item I bought. Had it overnighted and we were up and running by 9AM the next day. We are sending out E/R module back in for repair so that we have a spare going forward. Thank you!

Called in to get a repair quote and spoke with Charlie, he was very knowledgeable about the drive we were looking to have repaired and quoted a fair price. We shipped the Fanuc drive in and MRO had it done sooner than their 3-5 day quoted turnaround time. We have several other drives we will now be sending in for repair to have spares on the shelf.

Customer was quick and efficient in helping identify a replacement board for a machine and any needed accessories. The ordering process was easy and the product arrived in a timely manner and in perfect condition. Would definitely recommend this company to others.

Good morning,
We are very happy with your service, delivery, and purchase.
The Model was delivered in good condition and installed at the unit.

Details in the programming but it was very valuable to help and support us very fast.

Thank you very much

I was in need of some obsolete components. I thought I was going to scramble for days trying to source them. MRO responded to my online RFQ quick, with great prices, and parts in stock. MRO followed up and responded to my inquiries without hesitation, and shipped the same day. MRO made me a hero on this project.

A part was recently sent in for repair. A quote was received within a day of the request and the part was repaired & returned within the time on the quote. The person I dealt with, Joe Kaminski, was very courteous and professional when corresponding via both email and on the phone.

I would highly recommend MRO and will definitely use them again in the future.