MRO Electric and Supply

This was my first time dealing with MRO Electric and I was very pleased. The customer rep that I spoke to was both very knowledgeable and very friendly. I would highly recommend them and we will be ordering from them again.

I am very pleased at the lead time for our order. There was one time that they did not have an item that we had ordered from them in the past :( I was disappointed, because they had the best price when we ordered from them. I would highly recommend MRO.

Thanks for all the help, MRO was able to troubleshoot my problem and had the replacement Fanuc amp in stock. They shipped out right away and I sent my old drive back in to be repaired to have on the shelf as a spare. Will contact them again.

Solid customer service and quality product. Our tech had a question about the setup process for the servo and MRO was able to help walk us through the process by changing a few of the parameters in the control. Thanks for the help.

I am very impressed with the way this order was treated, it was my 1st time, and I really needed this part in Canada the next day. The whole process took 15 minutes at the most, and to my surprise received next day before noon! Definetely a 2 thumbs up on this one.

One of our high production machines was down. I needed a part they had next day air. I called Joe he got the part out that day i received it the next day which was a saturday. I was able to install it and have the machine running Monday. Great Job!

The Altivar 56 is an outdated VFD. It made for a great and fast repair to be able to slip in an exact replacement. The terminal strips just unplugged from the existing unit and plugged right into the new one. No carefully removing, tagging, and replacing wires, wondering if you messed one up. I was also excited to hear the you do repairs. I am going to send you the one that I took out to be repaired and I will have another exact replacement sitting on the shelf.

Found your site on line & requested a quote & received the quote back very quickly. Placed an order & order was shipped very quickly, tracking was supplied & end user was back on line after having a machine down. I feel your customer service was excellent. Overall experience was very good.

Thank you

The item was delivered in a timely fashion. We THOUGHT we had a problem and customer service was very helpful. We ended up with a solution. The item is going into a panel so we are not sure how satisfied we are just yet The panel is still in production

MRO Electric has provided my electronic needs for the past couple years. Their products are quality and provide me with what I need. The customer service is amazing and the staff is great. I wouldn't shop anywhere else for my industrial electronics.

Very responsive! We ordered a monitor for a machine down and required next day delivery. It was shipped out and delivered the very next day. The morning after we ordered this, I requested a tracking number, which I was provided within a matter of minutes.
Thank you!

Thank you MRO! We were desperate and losing production with our machine down and MRO was able to come through for us and get our machine back up and running. They even were able to walk us through the reinstallation of our drive, so we will be adding them to our preferred vendor list.

Great company to work with, everyone I spoke to was extremely helpful in resolving our issue with a failed drive. We had originally bought a drive from a different company but it arrived DOA, so we contacted MRO and they had the drive in stock for an even better price. It was shipped out right away and we are now up and running! We'll be contacting MRO first for any future needs.

Excellent customer service and quick delivery. I was offered a refurbished motor at a significant discount over a new one. MRO was the only supplier I found that offered me a refurbished motor, the others including the manufacturer, only offered new. They will be my first choice when the need arises in the future.

We requested a quote and received the quote in about 10 minutes.

It was late in the day and we had a machine down that needed to run. So we contacted Joe Kaminski and he made sure to get the part we needed sent out that afternoon for delivery the next morning.

We had an issue right when we installed and Joe answered our questions quickly and resolved the issue (switches needed to be reset on the power supply)

MRO Electric came to the rescue. We had a machine go down and they had the computer board we needed. The board was very reasonably priced and we received it the next day. The ordering process was quick and simple. It was a pleasure doing business with them!

I had a machine in a line down situation. Contacted you guys, received prompt friendly service and was able to get the part expedited to the plant. Went in without a hitch, had the machine back to production quickly. Thank you!

I appreciate the fact that even though I called late in the day, they were willing to make the extra effort to get the part I needed to me the next day. It worked perfect and got our machine running again.

MRO electrical saved my day, we have an obsolete Modicon processor that is being replaced this month. As Murphy would have it, we lost an analog output card and an input card. I started searching the web, MRO had both cards in stock and shipped to my plant in Washington state by 7:30 am the following morning.

I needed the part ASAP and MRO Electric was right on it. I received the part the next day. I was packaged very nice not damage. The part worked perfect. No problems. Great supplier. I will definitely purchase from them again.

We sent an item in for repair with MRO Electric. Joe K. Was very responsive. The repair was
Completed in a timely manner. The pricing was better than a competitor's, that we had
Used in the past. We will definitely use MRO again in the future!

I couldn't find the part I needed anywhere but clicked an ad to MRO Electric and it said "In Stock". I couldn't believe it! Anyway, I talked to Joe who gave me a quote and expedited shipping for what was a very reasonable price. Will definitely look to them in the future.

We had an emergency on a Saturday morning at our plant. I contacted MROElectric and they got back to me within the hour. They had everything we needed in stock and sent someone to their shop to pick and ship the products we needed on a Saturday for early Monday AM delivery. Everything was as described and arrived on time. Excellent Customer Service and support, thank you!

We are a distributor and this item was for resale, as far as I know the products received were acceptable or I would have had a complaint.
I was satisfied with the quote I received - received in a timely manner.