MRO Electric and Supply

As a first time customer with MRO I'm extremely pleased. My company has to buy or have Fanuc parts repaired fairly regularly, sometimes leaving a customer machine down and turn around time of the essence. Versus other Fanuc surplus suppliers I've dealt with their contact response time is excellent and they had everything I wanted ready to go on the shelf for exchange at a fair price. No more waiting 15 business for a repair I'm going to keep using MRO.

I bought a Yaskawa Drive for my aged Hitachi Lathe. I needed the drive shipped overnight. The transaction went smooth. We received it the next day, installed the drive, machine is back up and running making us product.

The was tremendous from the onset. The courtesy and professionalism unsurpassed, accuracy of ship, the packaging... the price and the follow up... TOP Tier!

We'll definitely do business again with you fine folks!

We ordered one new and one refurbished unit and were very impressed with how good the refurbished unit looked, it looked new to us. We installed the drive+axis card and everything works perfectly. MRO does great work.

From the moment I call to the moment I got the equipment my experience was total satisfaction.
Even the way they pack the equipment it was like a purchase a new product, it even came with a software cd, and manual
Keep up the good work.
Thanks.

We called MRO at 4:30PM and they were able to rush an order out that afternoon so we had the cable we needed the next morning. They went completely out of their way to make sure we were taken care of and everyone we spoke to was very friendly. Thank you for the awesome service!

If your FANUC equipment breaks and you don't stock parts, this is the place to call. Or just use them as your parts supply house. What ever FANUC part you need they got it. I couldn't ask for better service!

My table saw motor crapped out in the middle of a project. I shipped it to MRO for a look. They gave me a hard, low price (no open ended hourly rate) and a promise that if they couldn't make it work they wouldn't charge anything. They got it running better than ever and back to me in less than 72 hours! My experience with MRO couldn't have been better.

Everyone I have talked with at MRO Electric was knowledgeable, helpful and courteous. The modules I purchased are no longer in production so finding a source for them allows me to delay the large expense of replacing the entire fountain controller for a bit longer. I recommend MRO Electric without hesitation.

I found your company on line,the sinumeric
PCU50 was an obsolete part from the machine manufacturer so we where dead in the water, after speaking to Joe he was very helpful and knowledgeable, he knew what we needed and the part was in stock new, but he also gave me some more economic options to choose from, i opted for the new unit and they shipped it the same day.
The unit should arrive in a few days so our laser should be back in production for a few more years to come Thanks for your help

Great experience, called in and got a salesperson right away without having to go through any phone menus. Their price was good so we placed the order and got the Fanuc board we needed overnighted to us.

We are very happy with the service that MRO provided to us. They had stock of an older PLC that we couldn't find anywhere and were able to have it ready for a courier to pick it up so we had our machine back up the same day. MRO will be the first place we check going forward.

Replacement Fanuc Motor was in stock and shipped out same day as my order. Received the motor next day and was back up and running. Thanks again for having the product I needed, and motor comes with a one year warranty.

The company that we originally sent our motor to for repair was unable to get it working properly, so we send the motor to MRO in hopes that they would be able to get the job done. MRO turned it around in 2 days and when we got our motor back in it ran like new. We'll be going to MRO the first time around whenever we need another servo motor repaired.

Those guys were the best. They kept in communication with me all through the process. The end result was overnight shipped with tracking and the final product worked as it should.

What wasn't apparent was that the version or model that we had was only one in (who knows) how many application. There are a lot of these items produced over the years, but not great literature explaining differences between versons and board improvements.

MRO did the best possible re-rurb on these boards and then sending them to us with the required accessories. We are up and running now whereas should we have chose an alternate product, we would have had to change our entire installation wiring and we are still ahead of the game by using them to provide us these hard-to-locate replacement boards. We are back in business with our machinery in a little under a week's time with two spare circuit boards for future use in repairs.

As an MRO purchaser MRO Electric is the biggest and most valuable tool in the box. I receive unparalleled support every time I call my rep. Or the main branch. MROElectric.com seems to be constantly improving and and offers all the extras I need such as manuals, Material Safety Data Sheets, spare parts lists, and more.

I am so glad that I found this company. Original parts source for my hardware was much more expensive, and had a long lead time. I had a few questions, and their staff was extremely responsive and helpful.
MROElectric was able to source all of my parts on a very short timeline, and for an excellent price. Would definitely recommend them.

Had a Modicon servo drive shipped out. Placed the order with Meg, she was very helpful and I got my order confirmation right away, and then got the tracking number when it was shipped out. I was very happy that MRO was able to ship out the order the same day I placed it. Thanks!

We were looking for a distributor for Lenze Drives, and found MRO on the web. Got a quote seemed to be within minutes, best pricing around and delivery was as stated. I will continue to shop MRO for our needs.

MRO has provided my CNC spare needs for the past couple years. Their products are quality and provide me with what I need. The customer service is amazing and the staff is great. I wouldn't shop anywhere else for my CNC electronics.

The shipping experience with MROelectronic was excellent it terms of understanding the urgently needs and the shipping time, The response to the mails are instantly. Only my concern is the prices are higher than other suppliers.

MRO Electric had the Siemens drive I needed in stock for a great price, whereas Siemens wanted to charged me $300 an hour just to talk to them about it. I placed my order and got the drive the very next day and it worked perfectly.

My transaction with mroelectric.com was very good.
I had a question about the warranty on the part and it was answered quickly.
The part arrived in a box that looked like it was custom made for this part - very impressive.

Requested a quote for a UniDrive easily found on the web site. Quote was sent promptly. Ordered the refurbished unit and delivery was on time, well packaged, and delivered as quoted. Installed and working perfectly.