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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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GB
1 review
0 helpful votes
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Life saver for concerts
April 12, 2024

Took my little dude to his first concert, and let me tell you, mSpy was a lifesaver! The crowds stress me out. We set up a geofence around the venue, and I got an alert if he wandered too far. Totally enjoy the music without constant worry.

Date of experience: April 2, 2024
GB
1 review
0 helpful votes
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A Stepping Stone in Parenthood
February 2, 2024

MSpy helped me uncover that my teen was being pressured into skipping school. I was about to punish him for his absences, but instead, we worked on assertiveness and dealing with peer pressure. Apps like mSpy can indeed be a force for good when used responsibly.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Unexpected Guardian Angel
February 2, 2024

Using mSpy showed us our daughter had been the target of harsh bullying. This knowledge led to serious family discussions, changing schools, and getting counseling. It's so much more than an app — it has been a guardian angel for our family.

Date of experience: February 2, 2024
California
1 review
0 helpful votes
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Please do yourself a favor and do not fall for the scam that this app is! It does not do any of the functions it claims to do and upon already purchasing have tired multiple times to contact them for a refund but they have not and will not provide one. Please do your elf a favor and SKIP this app

Date of experience: April 26, 2024
Sergey V. mSpy Rep
9 months ago

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

GB
1 review
0 helpful votes
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Simple and Enlightening
February 2, 2024

I found mSpy easy to navigate, even for someone not tech-savvy. Learning about my partner's little white lies was a small shock, but it opened the door to conversations we should've had a long time ago about honesty and transparency.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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AVOID!
June 11, 2021

Avoid at all costs! I subscribed for a year and soon found out that they cannot do what they claim, they cannot monitor activity on an iphone in terms of social media etc. They refuse to refund my fee and they ignore my emails. This is a scam and should be avoided!

Date of experience: May 12, 2021
GB
1 review
0 helpful votes
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Step Towards Open Communication
January 31, 2024

MSpy was instrumental in opening my eyes to my child's experience with bullying. It feels invasive, but knowing what he was dealing with daily has made us more proactive as parents, addressing the issue and fostering a safer environment for him to thrive.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Early Warning System
February 6, 2024

The fear of missing signs that your child is in distress is real. With mSpy, I saw a conversation that hinted at suicidal thoughts my daughter was having. It was the prompt we needed to seek professional help. This app didn't just help us, it may have saved her life.

Date of experience: February 6, 2024
GB
1 review
0 helpful votes
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Clawing back control
May 20, 2024

My son started spending an unhealthy amount of time on gaming chats. MSpy's keyword alerts flagged concerning conversations, and I was able to intervene before things escalated. The app helped me have a crucial conversation about online safety with him.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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Catching the Signals
February 8, 2024

After installing mSpy, I discovered that my daughter was receiving hurtful messages from her peers. It explained her recent behavior changes and provided us with the context we needed to help her navigate through these challenges and restore her self-esteem.

Date of experience: February 8, 2024
GB
1 review
0 helpful votes
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Prevention at Fingertips
February 8, 2024

My heart sank when mSpy's text alerts unveiled my son's participation in risky behaviors. It was a moment of realization, and it spurred immediate family discussions and interventions that I believe will keep him safe and on the right path.

Date of experience: February 8, 2024
GB
1 review
0 helpful votes
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Essential for Clarity
January 31, 2024

After noticing odd calls at late hours, I decided to use mSpy and discovered a whole secret life. It was a tough wake-up call, but I'm grateful that I'm no longer living a lie. It's the clarity that helped me take steps toward a healthier future.

Date of experience: January 31, 2024
Australia
1 review
1 helpful vote
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These guys are nothing but a rip off. Crappy and useless product. They charge you even after cancelling the service. When you request a refund they decline it. I am looking at taking them to fair trading and will also be raising online awareness about this company. These crooks need to be held accountable.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

Pennsylvania
1 review
0 helpful votes
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Site tells you to disable the play store virus scanner but the play store randomly alerts you within hours of disabling. The the target device works again this crappy overpriced software. It worked for one hour! Then stops because the play store keeps alerting my child that they need to turn it back on and disable the software. Glad I only did a month but still a huge waste of $55.

Date of experience: May 11, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

mSpy can work anywhere in the world, regardless of location and is compatible with all service providers (carriers).
The main requirement is that the target device has an Internet connection, so it can transmit collected logs to the server. We are sorry for the inconveniences that you might have faced and we would like to offer you to reach us over the live chat in order to get help with installation and monitoring.

Feel free to contact us back any time you want, we are working 24/7!

GB
1 review
0 helpful votes
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My daughter's first sleepover had me on edge. Thankfully, mSpy's Geofencing feature let me know she stayed within the designated area of the friend's house. It offered a layer of reassurance throughout the night.

Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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Caught my teen lying
April 10, 2024

I had a suspicion my teen was lying about where they were going after school. MSpy confirmed it! I was able to talk to them and set some ground rules. MSpy helped me catch a liar and have an honest conversation.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Insights Beyond the Screen
February 2, 2024

Installing mSpy made me realize my daughter was overburdened with extracurricular activities, which was making her anxious. The conversations she had with her friends were eye-opening. It's led to us reducing her schedule and focusing more on quality family time.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Reinstating Family Values
January 31, 2024

When my family went through a rough patch, I felt my son drifting away. After mSpy revealed his struggle with the situation, it was my cue to reconnect. We've since had several family meetings to reaffirm our values and support one another through tough times.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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A Lifeline for Parenting Teens
January 31, 2024

As a mother of a teenager, the worry is constant. MSpy has been an invaluable tool for me. It alerted me when my son received messages related to drugs and alcohol, opening up a crucial conversation about the pressures he faces. I'm grateful for the chance to guide him away from potential harm.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Find some strange texts
April 11, 2024

My gut feeling told me something wasn't right with my partner's online activity. They were spending excessive time on their phone, secretive about what they were browsing. MSpy helped me discreetly monitor their online actions. While I value privacy, there's a difference between privacy and secrecy. So, I really found some strange texts that led to a conversation about honesty and trust in our relationship.

Date of experience: April 1, 2024