Overview
mSpy has a rating of 4.2 stars from 2,136 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
Installing the spy app proved to be a challenging endeavor, requiring effort and perseverance. However, despite the initial difficulties, I managed to successfully install the app, which opened up a new world of monitoring possibilities and gave me the information I sought.
Paid $360 to be able to see my kids activity on their iphones. Spent 2 days working with support to get it so we can see activity. The platform just doesn't work. You can see their contacts and all the same stuff you can see from logging into their icloud account. But that's not very helpful. Especially since you can see that for free via apple.
So far cancellation hasn't been an issue. But it's one of those "what if I freeze your account", "what if I add three months to your plan". Etc.
Kinda feels sleezy.
Bought the 3 month subscription 2 days ago. Did all the installation from my iphone device to another person's iPhone. Installed successfully via iCloud credentials. Made sure iCloud backup was on/enabled/updated. Softwares updated. Finally get my first update/sync and I only have half the services guaranteed. No app monitoring. No message monitoring. Photos/videos unable to be viewed even after download. Got a few emails. Can only read about a sentence for each note. Attached files unable to view. No sms viewing. No iMessage viewing. No Snapchat viewing no Facebook no what's app no nothing. I maybe got 3% of what was promised. I want my money back unless this can be fixed please thanks. I also cannot unlink device and reinstall the same device for some reason so I can't even just try it again. I'm really angry and upset. I just lost a lot of money that I needed but was willing to use it specifically for these next few days. Please help me
If you are looking for a reliable and effective spy app then mSpy is the right choice for you. It works great on both iPhones and Android phones and can help you keep track of your target's activities. With mSpy, you can monitor their calls, texts, location, and even their social media activity.
Hi Friends,
Mspy app is a scam app, to buy their plan will ask you to pay saying refund. Initially I told them I don't have any iCloud I'd or password details. Or won't be able to have the target phone all the time with me. Their process is very long and customer service is extremely bad. This company is terrible in scamming people with no properly support. Don't buy this app and get scammed. Instead of refund they will scam by saying I will freeze your account.
Most if there reviews are fake self created once.
Beware!
I've tried mSpy on both Android and iOS devices, and I gotta say, it's a solid mobile phone tracker. Does the job well and I'd definitely recommend it to anyone who wants to keep an eye on their kid's phone use.
Mspy has been hacked. All customers compromised.
If you are using this software on a device your data is already out there, this could mean your child's data (iCloud username and password from MCloud) could fall in to the wrong hands.
They need to be made accountable for this. So far they are lying to customers saying nothing is wrong or blaming competitors.
Judge for yourself:
http://krebsonsecurity.com/tag/mspy-hack/
Screenshot proof of leaked data.
http://ow.ly/i/aQH14
Demand an answer now from Mspy, get your money back and stay safe.
Thank you for good job! With mspy, you can have peace of mind knowing that your child is safe online. Mspy is a powerful application that helps you monitor your child's online activity and protect them from internet dangers
The mspy app is designed to help parents protect their children from the dangers of the online world. It lets you keep track of your child's online activity, so you can see what they are doing and who they are talking to. It also lets you block certain websites and apps, so your child can't access them.
With mspy, you can have peace of mind knowing that your child is safe online.
I ask before purchasing this product if I need to install it on target phone or if I needed to use iTunes or a pc and I was told no I just needed the iCloud information and to get a authorization code that would be sent to target phone. I provided iCloud information and the code and login information. Once in my dashboard it was empty I then stated a customer service chat and was told at the moment they don't have a program that doesn't require access to the target phone and I'd need to install information on the target phone. I requested a refund and was told they would freeze the account and I could contact them when I wanted to use it again. So I'll try to go through my bank for a refund
Dear Customer,
We regret that the application was beyond your expectations.
Our Billing Department did confirm that the refund has been successfully processed in your favor.
All refunds are processed by our billing processor and once the refund is issued you will receive a corresponding notification with the necessary details.
Should you have any questions, please contact us.
Kind regards,
MSpy Team
MSpy is a great choice for parents or employers who want to keep track of their kids or employees. MSpy works great on both iPhone and Android phones, and it is very easy to use. With mSpy, you can see where your kids are at all times, and you can also see what they are doing on their phones.
It is awesome! You'll be able to get the information you need in no time. Mspy is also very easy to use, so you'll be up and running in no time at all. And if you ever have any questions, their friendly support chat is always available to help. Thanks mspy!
Ith mspy, you'll be able to see what websites your family is visiting, what they're doing on social media, and more. This is an invaluable tool for keeping your family safe online. Thank you for mspy!
Thank you for a powerful and easy-to-use monitoring solution, mspy is the way to go. With quick installation and great support, mspy is the perfect choice for anyone looking to keep tabs on their phone usage.
After buying MSPY I realized the app doesn't work with any of the new updates on iPhones /iPads. Apparently this is written in the massive amount of "fine print." After much correspondence the company will not refund my money even though I can't use it. They are currently two updates away from actually working. I find it hard to believe that you can ask the person you are secretly monitoring to "not update " their phone. In my opinion this teeters on the edge of a scam.
Dear Lisa,
Kindly be informed that in order to use mSpy application your target iPhone should be jailbroken. This requirement is mandatory since mSpy application should have a root access to the device. The latest versions of iOS (8. 1. 3,8.2,8.3) currently don't have compatible jailbreak tools. MSpy development team doesn't work on jailbreaking tools production, these tools are developed by other IT specialists all around the world. It means that mSpy team depends on such tools as well.
At the same time, as you've purchased our subscription, you have mSpy without jailbreak solution as well. With this product there will be no need in getting physical access to the device and jailbreaking it. MSpy simply downloads all available information from your target iCloud account. Please contact our Customer Care representatives for further assistance.
Please, always refer to our Legal Terms while using mSpy: http://www.mspy.com/legal-info.html
As far as i can see from our correspondence with you, we have decided to freeze your account until the latest Jailbreak becomes available.
Please inform me about your final decision at margaret@mspy.com
I will be doing the best i can to assist you on all possible levels.
Best regards,
Margaret
MSpy is the perfect app for parents who want to keep their kids safe online. With mSpy, you can keep track of your child's internet activity and see what they're up to online. You can also receive alerts if your child visits any inappropriate websites. With mSpy, you can rest easy knowing that your child is safe and secure online.
Do not trust them! After spending half a day with customer service they informed me that the application would be done in 5 min I didn't need a pc, jailbreak or anything. Well two hours later I decided to give in and buy it. Now all the sudden I have to have a pc or jailbreak it even though Dan told me multiple times they just need the phone for 5 min to instal an app. After not receiving service for over 4 hours they tell me the person who can do it will only be available In another hour. Reached out for a refund twice and got denied and now no response. Do not give them your money you will regret it! Spent money for something I wasn't even able to use
I found out that someone used my card to buy this and immediately contacted this company and told them that I didn't authorized anything on my account and do they are telling me that I can't get my money back. I have not talked to anyone all I have gotten is emails saying the same thing. After I did my research on this company is doing not need anyone tracked I don't have any one to track or spy on. It against the law also to be getting information on someone without they permission. They need to put my money back on my card or I will get a lawyer and make this company pay more out of their pockets. I am posting on every site that this company promotes their products on even Facebook twitter. Then I am going to the BBB. I will let the world know what kind of company this is..
Hello Tyran,
I apologize for this inconvenience.
Please contact me directly at veronica.jones@mspy.com and I will help you with this misunderstanding. Unauthorized claims are always been processes by our company with the presence of proofs.
Looking forward to your email.
Best Regards,
Veronica Jones
This is a money grabber website and app, there advertising is false and it is designed to trap people! They make it look like it's a legit site by using. Org then when you get to an actual site it becomes. Com. This company is unethical!
MSpy is the perfect choice. It's quick and easy to set up, and you can see all messages almost in real time! Plus, the customer service is fantastic - they're always quick to help if you have any questions. Thank you mSpy!
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Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!