mSpy

Majority of the functions only work on Android but they don't advertise it that way. I asked for a refund immediately after purchasing and they refused even the app doesn't work as advertised.

This is a scam. I decided to purchase the 3 month premium plan for a discount price of $39.99 a month. It then tells me I will be charged $40.00 a month and at the bottom it says "You will pay $119.99 USD". I followed through and payed with my card, only to quickly receive 3 charges all at once of $118.99 and $94.99 and $58.99! Thankfully my card company declined the charges. I tried other plans including the one month basic plan and low and behold both times I was charged an amount more than once that I was not the price on the checkout screen. As you can see om all the photos they were thankfully declined. Mspy is a scam, anyome omnhere who says differently is also a scam. I not the only person scammed by this company. My friend was also over changed and did not receive a refund or a working spyware for her android. My photos show my first purchase of the 3 month plan and my charges from my card account from the $39.99 3 month plan.

I decided after needing another company for our business to try mSpy. The seem friendly enough and are willing to say anything to sell you a package but then the costs and problems come flowing in. Unlike other companies, they charge a fee to help root the phone which only then allows you all the features you see in your plan. You'll notice on their sales website that the only comments under the plans are doesn't require rooting. Leaving all the other options blank giving the perception that once you pay for the premium service, you get all the features that others sites offer by rooting for free. NOPE! They want another $43.99 to help you root the target device which you must have in your possession again.
The problems... Tracking isn't accurate even waiting 45+ minutes for it to recognize where you have been. Call logs to not update as they should. Even though these updates are set for 5 minutes, here we are 45 minutes later and nothing. There are other reputable companies out there doing a better job and for less$.

I'm not sure where the positive reviews are coming from but I would not trust this company. I have been trying to ascertain a refund for the best part of 3 weeks and I started well within their 14 day refund policy. The company has stayed quiet, not really responding to any of my emails. Don't by into the idea that the pandemic is whats causing delays, as they were VERY RESPONSIVE when trying to secure payment

Not Recommended!

Customer service is an absolute disaster to deal with. I wouldn't recommend. You also need to jailbreak the phone in order to use the nost helpful parts of the service which voids warrenties.
I asked 3 times for a refund and they keep just giving me a run around and making it take me past the 14 days of purchase so i no longer qualify for the refund.

My son's phone keep stopping mspy app. I bought the Premium version and they fixed it. It was a sunday night and Kris Redfield was very willing to help. I'm glad I bought the Premium version because I'm not very good with apps. I certainly recomend it.

I never could get the app to work, but for more money I still couldn't get it to work. I have been emailing since November for a refund and you get the run around, I still do not have a refund to my account. Worst service! Every response was we will get back to you or we can give you three months free subscription or you need to try support. Support told me they can't get it done. I WANT MY MONEY BACK. UPDATE
Now they won't refund my money at all even though they mentioned it before. It takes days to get a response back! DO NOT BUY THIS APP. If it doesn't work for you, you will lose all your money! See last email I received

We bought two premium accounts costing us 400 dollars in total only to find out that the recording calls application was canceled without any alerts that this was going to happen so all our recorded calls were gone and we would not get a refund and i am frurious that i spent hard earned money over this product and i would not get my money back i would not reccomend this product to anyone stay away from this any review giving it a rating higher than 3 stars is a liar.

I purchased this for my sons iphone, but it wasn't until I purchased this when setting up with the online support that I was told it couldn't help me with features on iphone that I wanted it for i. E snapchat. All I am being offered is to wait until they can provide this service but I want a refund I don't want to wait. This is not good as a consumer you should be able to get a refund back if your not getting the service you want, and they advertise this service, please do not buy if you have a iPhone!

After several unsuccessful attempts to install the required mLite app on the target iPhone, I discovered that the installation wizard was taking me to the mSpy app for the parent iPhone. The Apple App Store gave me an error message that the mLite app is not available. When I emailed mSpy of this problem I was directed to use their chat line. After first telling me that I was on the wrong chat for mSpy support I was advised to install AnyTrans. I discovered that this is an additional feature of mSpy but it requires full time wifi which we don't have. Still trying to get a refund.