website thubmnail of mSpy

mSpy

Overview

mSpy has a rating of 4.2 stars from 2,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
grey star
grey star
grey star
grey star
grey star
Philippines
1 review
0 helpful votes
Follow Ssi H.
Unfollow Ssi H.
Send Message
Share Review
Report Review

Great app
October 7, 2023

I highly recommend this app for monitoring your kids social media activities. Its very convenient and easy to use. The app met all my expectations.

Date of experience: September 18, 2023
Arizona
1 review
4 helpful votes
Follow Phillip I.
Unfollow Phillip I.
Send Message
Share Review
Report Review

Good work!
December 6, 2020

Helpful. I have no idea how to use technology apparently and this person assisted me wonderfully. He stuck with it. He is great. Keep him on!

Date of experience: December 6, 2020
Oregon
1 review
0 helpful votes
Follow Orlando V.
Unfollow Orlando V.
Send Message
Share Review
Report Review

Mspy is cool
September 7, 2022

With its easy to use interface and great features, mspy is the best choice for anyone looking for a top quality spying solution!

Date of experience: September 7, 2022
Colorado
1 review
0 helpful votes
Follow Jon g.
Unfollow Jon g.
Send Message
Share Review
Report Review

Great Support
October 7, 2023

Anna Newman gave me great customer service and helped me with all my questions that needed to be answered in a timely manner!

Date of experience: August 29, 2023
Canada
1 review
3 helpful votes
Follow Nicole P.
Unfollow Nicole P.
Send Message
Share Review
Report Review

Horrible customer service. Software didn't work and are refusing to give me a refund! Absolutely ridiculous! Do not give this company your money!

Date of experience: July 21, 2020
Virginia
1 review
0 helpful votes
Follow Janet B.
Unfollow Janet B.
Send Message
Share Review
Report Review

Like this app
July 18, 2022

If you're looking for a top-notch monitoring app that will give you all the information you need, be sure to check out mSpy

Date of experience: July 18, 2022
GB
1 review
0 helpful votes
Follow Oliver K.
Unfollow Oliver K.
Send Message
Share Review
Report Review

App Blocking Is Handy
November 2, 2023

My son was spending way too much time on some apps. With mSpy, I can restrict access during homework time. So handy!

Date of experience: November 2, 2023
Spain
1 review
0 helpful votes
Follow Oleg P.
Unfollow Oleg P.
Send Message
Share Review
Report Review

It's really working. They do help 24/7. There were problems with the installation, but the Richard Fry from support service solves everything.

Date of experience: June 12, 2023
GB
1 review
0 helpful votes
Follow Sagor U.
Unfollow Sagor U.
Send Message
Share Review
Report Review

Assential for teen parents
July 31, 2023

This app has helped me keep my teenage daughter safe by allowing me to monitor her social media accounts and text messages.

Date of experience: July 31, 2023
New Jersey
2 reviews
11 helpful votes
Follow Eric S.
Unfollow Eric S.
Send Message
Share Review
Report Review

Doesn't Work
August 25, 2015

MSpy's software does not work and they will not refund money. I would strongly suggest that you try a different product.

Date of experience: August 25, 2015
Sergey V. mSpy Rep
over a year old

Dear Eric,

Thank you for contacting us!

Please provide us with your order ID/email address so that we can check the status of your order.
I will do my best to assist you with your issue.

Unfortunately, it is not possible for us to locate your order and attend to your complaint without identifying your client information.

Looking forward to hearing from you soon.
Sincerely,
Margaret Lewis
CC Head

GB
1 review
0 helpful votes
Follow Shirley L.
Unfollow Shirley L.
Send Message
Share Review
Report Review

Web-Based Interface Is Convenient
May 8, 2024

I like that I can access mSpy's features from any web browser. No need to install apps on my devices and I can check in from any computer or phone.

Date of experience: April 28, 2024
Sweden
3 reviews
5 helpful votes
Follow Olivia W.
Unfollow Olivia W.
Send Message
Share Review
Report Review

Great app
September 20, 2018

Good app and nice bundle of features. My advise is to use mSpy instead of wasting money on low-quality apps

Date of experience: September 18, 2018
Germany
1 review
0 helpful votes
Follow Nicolas G.
Unfollow Nicolas G.
Send Message
Share Review
Report Review

A source of information
March 17, 2023

Mspy amazed me! It uncovered so much helpful information that, without it, I would've been totally in the dark about.

Date of experience: March 17, 2023
Australia
1 review
1 helpful vote
Follow Evelyn P.
Unfollow Evelyn P.
Send Message
Share Review
Report Review

They said it could be installed remotely but it's not true so I wanted a refund and they didn't give.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer, thank you for choosing mSpy!
Please accept our sincere apologies for these temporary inconveniences.

Please provide me with your customer ID so that I can check it further and offer an alternative for you.

Looking forward to hearing from you.

Missouri
1 review
0 helpful votes
Follow Lindsay L.
Unfollow Lindsay L.
Send Message
Share Review
Report Review

Helpful
September 30, 2023

Had to open a chat for an issue and Thomas York was super helpful. Customer service is great and fast.

Date of experience: September 29, 2023
GB
1 review
0 helpful votes
Follow Shakine Z.
Unfollow Shakine Z.
Send Message
Share Review
Report Review

Helpful support
July 31, 2023

The customer support team has been incredibly helpful, guiding me through the setup process and addressing any concerns I had.

Date of experience: July 31, 2023
Georgia
1 review
0 helpful votes
Follow Myra G.
Unfollow Myra G.
Send Message
Share Review
Report Review

Do not get this product! It doesn't do anything it says. Unlike their advertising says, it is not undetectable. It is generically named but it shows up and it easily shows you how to uninstall. A kid can easily uninstall it. It doesn't report like it should. It gives you the option to make make undetectable but it won't let you click it. And it slows down the device a lot. Absolutely worthless! And customer service can't help you fix anything! It says you can get a refund within 14 days. Not true! We tried to get a refund after 36 hours and it said based on our reasons, they won't refund our money. You can find something much cheaper that actually works! We are testing Qstudio with a free trial run that doesn't take your money and then not refund it. And the Qstudio is actually doing what it says so far! I suggest their free trial. We didn't have the money to waste on this and then have to purchase something else.on top of that my husband wasted hours trying to see if it would work right but customer service knew nothing! If I could give zero stars, I would. What a horrible unethical company! And in case anyone from the company sees this, I will find every platform possible that I can post this on to try to make sure no one else gets scammed by you! We couldn't afford to waste that money and I am sure there are others who can't as well.

+1
mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.

Thank you for your understanding and patience!

Netherlands
1 review
0 helpful votes
Follow Sandy S.
Unfollow Sandy S.
Send Message
Share Review
Report Review

Thomas York the best!
August 6, 2023

This man wil help u and explain everything that u need to know about mspy. Thanks Thomas ur the best!

Date of experience: August 6, 2023
GB
1 review
0 helpful votes
Follow I Z.
Unfollow I Z.
Send Message
Share Review
Report Review

It has been really pleasant Experience
August 21, 2022

It has been really pleasant Experience. All the staff were great specially Michael Bloomberg helped me with step by step.

Date of experience: August 21, 2022
GB
1 review
0 helpful votes
Follow Aron Z.
Unfollow Aron Z.
Send Message
Share Review
Report Review

Superb for Business Use
December 7, 2023

We've deployed mSpy for our company's mobile devices, and it's been superb for ensuring appropriate usage during work hours.

Date of experience: December 7, 2023