Overview
mSpy has a rating of 4.2 stars from 2,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
IOS device not work. Also not provide refund as explain her website. Don't buy any product from this website, you lost your money.
These are Fraud Scam don't waste money as they just access whatever is in iCloud which we already have access, and we don't need to buy a software to access iCloud.
Dear Aqsa,
I'm sorry to hear about your dissatisfaction with our service. We aim to provide valuable monitoring solutions that offer additional features beyond standard iCloud access, and I apologize if you didn't find our software to meet your needs.
Our goal is to provide convenience and enhanced functionality for our customers, and I understand that if you feel you already have access to iCloud information, purchasing additional software may not seem necessary.
We take all feedback seriously and are constantly working to improve our offerings and ensure that they provide tangible value to our customers. If there are specific features or aspects of our service that you believe could be improved, please don't hesitate to let us know so that we can take your feedback into account for future enhancements.
If you have any further concerns or if there's anything specific we can do to assist you, please don't hesitate to reach out to us directly. We're committed to addressing your concerns and ensuring a positive experience for all our customers.
I was recently introduced to mSpy and I cannot recommend it enough! This app is amazing for keeping track of your to-do list, calendar, and email.
I like this app. I have no idea what can be wrong with it as through all this time mspy works excellent. Thank you for creation!
The app works great. Does what it says. Wish it would update more often. Customer service is great too. I'm happy so far.
Good apps, good service and 24 hour tech support from Rodney Haynes
I'm not very tech savy but the tech support is very patience and guide me through.
Mspy is a fantastic application that I highly recommended to everyone who has a child with an iPhone.
It works good! Mspy is a parental control app that gives parents peace of mind that their children are safe. Thank you for this app
I am very grateful to Payton Bryant. He helped me through the process of setting up a target device. He was very nice and professional
Dear Customer,
Thank you for your feedback about our Team Member. Payton is one of our Advanced Technical support agent, one of our best team players and a very experienced Customer Care agent. We will proudly send your comments to her.
Thank you,
MSpy Team
I had a great assistant from the support agent, Briana Molligan, to install/ download the software I need and she make it active and running smoothly.
I was really impressed by the offerings of the premium plan, so I signed for just one month to see what it was like... Well, I guess there's some real, real, real fine print somewhere that states (I found some of it after I paid - and then some BIG print that wasn't available before I paid, that stated the following) that the device does indeed still have to be jailbroken for so many of those services. The listing of services that it provides adds little "No-jailbreak" ads next to certain services, leading you to believe that you will have "special" access to the others that are not included in the basic plan. So, if you're looking to get onto Snapchat, etc., you have to jailbreak, and I'm not willing to. But they list Snapchat, so it completely appears like it will be included, no worries, in your premium plan. I saw a few more texts than I did on t33n$@fe, with their free trial, and that was about it... In addition, the lag is horrible. It's 11/4/2015. It hasn't even worked it's way out of 9/2015 yet and it's been hours. What a disappointment. If you just need to check out a few deleted texts and maybe a call log, just find a free trial. Bum software. :(
Hello Amy,
Thank you for your precise and sincere review.
From my side - a side of mSpy representative I would like to mention that our NO jailbreak service totally depends on iCloud back ups and it means that:
- mSpy updates once in 24 hours ONLY if the new back up was made on the target device;
- mSpy does not capture deleted messages, cause they are NOT being backed up on the target device itself:
- if there is not enough space in the iCloud storage - no back up can be made - mSpy can not transfer new info to your account, because there is no new info on the device itself;
- for the back up to be made on the device - it must be connected to the energy source, connected to Wi-Fi and screen must be locked.
All this can be avoided in the FULL mSpy version for jailbroken iPhones. We can help you with jailbreak as well, in case you need any assistance.
We are always trying to improve our services and more features will be added to our mSpy without jailbreak version in the nearest time!
I hope that my reply resolves your queries and in case you have any more questions please contact me directly,
Regards,
Veronica Jones
CC Head
veronica.jones@mspy.com
The Premium subscription gives you access to all of the app's features, including call and message monitoring, GPS tracking, web history monitoring, and more.
I got very nice support from mSpy from starting to till Installtion."Briana Molligan" has done excellent, quick Installtion. Thank you very much Briana Molligan & mSpy Team.
I have been working for over a week to get this service to work. Now trying to get my refund wish me luck as they do not respond that quick.
Dear Customer,
We regret that the application was beyond your expectations.
Our Billing Department did confirm that the Full refund has been successfully processed in your favor.
All refunds are processed by our billing processor and once the refund is issued you will receive a corresponding notification with the necessary details.
Should you have any questions, please contact us.
Kind regards,
MSpy Team
I was treated very well, quickly and efficiently. I was worried it wouldn't work, but they accessed it remotely and fixed it. Thank you Briana Molligan!
Tested a LOT of other tools, but mSpy is the clear winner. It's got all the features I need and it has been reliable so far.
Very pleasant, quick, friendly and competent, done the job in record time, many many thanks Emma again
Thank you for this powerful little app lets you see everything that's going on, without anyone knowing.
I promised to write a review for Andrew who helped me with getting the product, provided me with all instructions and was extremely patient.
It was a wonderful contact, Lada Beech quickly understood my problem and helped me solve it in a few minutes, congratulations for the service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
We’d love to resolve this as quickly as possible and find a solution that works for you. Currently, we have several ways to monitor an iPhone.
We would really appreciate it if you provide us with your correct Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and find the most compatible and suitable ways of monitoring your target device.
Thank you for your understanding and patience!