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mSpy

Overview

mSpy has a rating of 4.1 stars from 1,987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
399
value
386
shipping
228
returns
324
quality
371
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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India
1 review
0 helpful votes
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Mr. David Cooper was kind and gave a proper guidance for the service update issue. Let me try the solution provided by him

Date of experience: April 7, 2025
Sergey V. mSpy Rep
3 days ago

Dear Pramod,
Thank you for the 5-star rating and your feedback! We’re glad to hear that our support team was able to assist you with the service update issue and provide clear guidance. We hope the solution works well for you.
If you need any assistance, we’re always here to help!
MSPY support

Spain
1 review
0 helpful votes
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Comprehensive safety solution
February 27, 2025

This service offers peace of mind by enabling me to track all essential aspects of my children's safety in the digital age.

Date of experience: February 17, 2025
Netherlands
1 review
0 helpful votes
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Stress-free safety tracking
March 6, 2025

Keeping track of my child's safety is much simpler now. I can oversee important aspects of their well-being without stress or worry.

Date of experience: February 24, 2025
Spain
1 review
0 helpful votes
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Safeguarding against risks
January 24, 2025

This service empowers me to prevent my children from falling into dangerous situations, offering proactive measures for safer online experiences.

Date of experience: January 14, 2025
GB
1 review
0 helpful votes
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Truth about whereabouts
April 21, 2025

My son lied about his whereabouts, but mSpy showed the truth. It helped us have an open discussion about trust and responsibility.

Date of experience: April 3, 2025
Sergey V. mSpy Rep
3 days ago

Dear Tilly,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy helped you uncover the truth and facilitated an open discussion about trust and responsibility with your son.
If you need any support, we’re always here to help!
MSpy support

GB
1 review
0 helpful votes
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Preventing online risks
March 17, 2025

The service helped me detect early warning signs when my child began messaging unknown individuals, allowing me to prevent potential problems.

Date of experience: February 27, 2025
Spain
1 review
0 helpful votes
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Changed my opinion
March 21, 2025

At first, I thought this was just another unnecessary service, but after trying it, I completely changed my mind.

Date of experience: March 5, 2025
GB
1 review
0 helpful votes
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Location tracking confidence
February 27, 2025

I appreciate the ability to check my children's location anytime, enhancing my confidence while they explore or travel.

Date of experience: February 17, 2025
Spain
1 review
0 helpful votes
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Light monitoring, big impact
March 16, 2025

I don't use this for strict control—I simply stay informed about my child's whereabouts for peace of mind.

Date of experience: March 1, 2025
South Africa
1 review
3 helpful votes
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Buy before you Try?
December 19, 2024

The software installation and setup process is overwhelming and it requires a lot of effort to get working. No trial period so once you subscribe you are locked in. Additional charges for add-on features that I didn't want or wasn't aware that I purchased. Requested a refund after noticing additional charge on bank statement and not going to use the software, but there is NO refund policy that they will honour.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
Sergey V. mSpy Rep
3 months ago

Dear Customer,

We’re sorry to hear about your experience and would like to address your concerns.
We understand that setting up the software can sometimes feel overwhelming. Please know that we offer step-by-step guides and 24/7 support to assist with the process. If you require further assistance, please reach out to us, and we’ll ensure that everything is set up correctly.

At this time, we do not offer a trial period. However, our website and support team provide detailed information on features and compatibility to help you make an informed decision before purchasing.

Additional features, such as add-ons, are optional and displayed during the checkout process. We strive to make these options as clear as possible. If there’s been any misunderstanding, we encourage you to contact our billing team for clarification.

We appreciate your feedback and would like to assist you in resolving any issues. Please don’t hesitate to contact us directly so we can make this right for you.