mSpy has a rating of 4.1 stars from 1,987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.
Mr. David Cooper was kind and gave a proper guidance for the service update issue. Let me try the solution provided by him
This service offers peace of mind by enabling me to track all essential aspects of my children's safety in the digital age.
Keeping track of my child's safety is much simpler now. I can oversee important aspects of their well-being without stress or worry.
This service empowers me to prevent my children from falling into dangerous situations, offering proactive measures for safer online experiences.
My son lied about his whereabouts, but mSpy showed the truth. It helped us have an open discussion about trust and responsibility.
Dear Tilly,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy helped you uncover the truth and facilitated an open discussion about trust and responsibility with your son.
If you need any support, we’re always here to help!
MSpy support
The service helped me detect early warning signs when my child began messaging unknown individuals, allowing me to prevent potential problems.
At first, I thought this was just another unnecessary service, but after trying it, I completely changed my mind.
I appreciate the ability to check my children's location anytime, enhancing my confidence while they explore or travel.
I don't use this for strict control—I simply stay informed about my child's whereabouts for peace of mind.
The software installation and setup process is overwhelming and it requires a lot of effort to get working. No trial period so once you subscribe you are locked in. Additional charges for add-on features that I didn't want or wasn't aware that I purchased. Requested a refund after noticing additional charge on bank statement and not going to use the software, but there is NO refund policy that they will honour.
Dear Customer,
We’re sorry to hear about your experience and would like to address your concerns.
We understand that setting up the software can sometimes feel overwhelming. Please know that we offer step-by-step guides and 24/7 support to assist with the process. If you require further assistance, please reach out to us, and we’ll ensure that everything is set up correctly.
At this time, we do not offer a trial period. However, our website and support team provide detailed information on features and compatibility to help you make an informed decision before purchasing.
Additional features, such as add-ons, are optional and displayed during the checkout process. We strive to make these options as clear as possible. If there’s been any misunderstanding, we encourage you to contact our billing team for clarification.
We appreciate your feedback and would like to assist you in resolving any issues. Please don’t hesitate to contact us directly so we can make this right for you.
Answer: Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.
Answer: Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.
Answer: Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team
Answer: Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.
Dear Pramod,
Thank you for the 5-star rating and your feedback! We’re glad to hear that our support team was able to assist you with the service update issue and provide clear guidance. We hope the solution works well for you.
If you need any assistance, we’re always here to help!
MSPY support