• Muama Ryoko

Muama Ryoko

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Overview

Muama Ryoko has a rating of 3.6 stars from 79 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Muama Ryoko most frequently mention internet connection, battery life, and customer service. Muama Ryoko ranks 7th among Internet Service Provider sites.

  • Service
    56
  • Value
    53
  • Shipping
    44
  • Returns
    31
  • Quality
    57
Positive reviews (last 12 months): 78.4%
Positive
29
Neutral
2
Negative
6
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How would you rate Muama Ryoko?
Top Positive Review

“The reception is impressive”

Ansah B.
5/31/24

The reception is impressive for such a compact device. I've utilized this nearly daily since bought it, and it's fantastic! The internet speed is rapid, and downloads are excellent as well... I'm satisfied with this item. Although there have been occasional minor issues, such as password or connection problems, their customer support was prompt and provided solutions within minutes. Dependable and recommendable!

Top Critical Review

“Horrible customer service”

Bill P.
9/12/24

I attempted to order one unit and when I double checked my order miraculously they had sent me too, so I called back within five minutes of placing the order and was told that it had already gone to processing and then I couldn't change the order so they told me I should just accept the order as is and return the unused unit When it arrives not telling me that I would have to pay return shipping. They also ship the unit to the billing address in Florida not my actual location in Maryland causing me to incur an additional $11.48 In forwarding fees, the price to return the whole order unused and unopened was $69 subtracted from $138 order. This company is a shame. Their shipping practices are dishonest. I would order the unit from Amazon instead of ordering it directly from them if you want one.

Reviews (79)

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Thumbnail of user tomw2239
New York
1 review
0 helpful votes
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October 16th, 2024

Poor service only had mbps of 7.3 inside and outside of my house i went to return it and they will not accpet returns if it was not open... lol then they said i can return the item but they charge an undisclosed amount,,, next thing was the want to to pay return shipping to germany at a cost of $72.00 and still a undisclosed amount,, plus they attached an auto pay of $10.00 a month on my paypal account,,, to bad i cant give zero stars

Products used:
ryoko wifi

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Thumbnail of user curtg29
Florida
3 reviews
9 helpful votes
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September 23rd, 2024

YOU WOULD BE BETTER OFF FLUSHING YOUR MONEY DOWN THE TOILET.
CUSTOMER SUPPORT IS NON EXISTANT. GREAT LIES THOUGH.
MONEY BACK IS NOT GOING TO HAPPEN. BEST RESPONSE YOU WILL GET IS A 25% CREDIT IF YOU KEEP IT.
I WAS LATE DOING THOROUGH RESEARCH. WHEN I READ THE REVIEWS I REALIZED THAT IT WAS NOT WHAT I WANTED AND CANCELED MY ORDER IN LESS THAN 24 HOURS. THEY TOLD ME THAT IT HAD ALREADY BEEN SHIPPED EVEN THOUGH THEIR RECORDS SAID THAT WAS A LIE. NOW MONEY IS LOST WITH NO HOPE OF RECOVERY.
Your #88gb1el Ryoko Order Confirmation

Tip for consumers:
THIS COMPANY IS A TOTAL SCAM REVIEWS FROM "REAL" PURCHASERS REVEAL THAT THE PRODUCT IS NOTHING BUT HYPE.

Products used:
NOT USED, OR EVEN OPENED
GUARANTEED REFUND REFUSED

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Thumbnail of user jeffreyb1725
Florida
2 reviews
2 helpful votes
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July 6th, 2024

BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!
They sent me two when i only order one as well. Their advertising states that there are no contracts which to me means no monthly fees to use the device; however, AFTER you make the purchase, they let you know that you will need to pay $40/month so I called customer service to cancel before they shipped. I also sent TWO separate emails to them attempting to cancel BEFORE they shipped. They shipped any way and when i received a return merch auth, their return address is Lithuania rather than the guy "Jerry" in california who sent it to me. The cost to ship these things to Lithuania is nearly as much as the cost of the TWO (not one that I ordered) that they shipped me. I'm contacting the FTC to report shady business practices. Check out the trust pilot reviews. They do this to a lot of people. https://www.trustpilot.com/review/muama.com?stars=1

Date of experience: July 06,2024

Tip for consumers:
they ship fom california but require returns to go to Lithuania so that you wont return it because it costs more to ship to lithuania than you spent on the items. scam

Products used:
ryoko pro

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Thumbnail of user elaine.welcome
Texas
1 review
0 helpful votes
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September 1st, 2024

Do not buy this device! The Ryoko device is not compatible with US networks. You cannot stream US networks. Device is also slow. No refunds allowed.

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Thumbnail of user koloinasoarandrianasolo
Madagascar
1 review
0 helpful votes
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May 31st, 2024

It's not only its fluidity but also the ease of wearing it anywhere. As a freelancer, it helps me a lot, especially with my travels. I need a very good 24/7 connection. It is practical, and its sharing area is very impressive.

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Thumbnail of user ivo1467
Bulgaria
1 review
0 helpful votes
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May 31st, 2024

I recently tried the Muama Ryoko portable Wi-Fi router and had a mixed experience. Here are my thoughts:

Pros:

Portability: The device is compact and lightweight, making it easy to carry while traveling.
Ease of Use: Setting up the Muama Ryoko was straightforward, and the instructions were clear.
Global Coverage: It supports SIM cards from various countries, which is handy for international travel.

Cons:

Speed: The internet speed was inconsistent. In some locations, it worked well, but in others, it struggled to maintain a stable connection.
Battery Life: The battery life was shorter than expected. It required frequent recharging, which was inconvenient during long days out.
Cost: While the device itself is reasonably priced, the data plans can be expensive, especially if you need a lot of data.

Thumbnail of user avotr375
Madagascar
2 reviews
1 helpful vote
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May 31st, 2024

Your RYOKO is truly perfect. This is why I will recommend ryoko to my loved ones, my friends, my family and certainly to everyone who follows me on social networks

Thumbnail of user vanphuoc0880
Viet Nam
1 review
0 helpful votes
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May 31st, 2024

Great, with this Product, now I can connect to the world wherever I go anytime, anywhere. Furthermore it really friendly and easy to use

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Thumbnail of user hanalea54
Viet Nam
1 review
0 helpful votes
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May 31st, 2024

Since I learned about Ryoko, I really like it. You can use high-speed internet anywhere, even when traveling abroad. Great, useful app

Thumbnail of user e39322942
Mauritius
3 reviews
1 helpful vote
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May 31st, 2024

Muama Ryoko Mobile WiFi offers reliable, fast internet worldwide with easy setup and long battery life. Highly recommended!

Thumbnail of user adon.noursa2016
Tunisia
1 review
0 helpful votes
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May 31st, 2024

The Ryoko Wi-Fi hotspot is known for its compact design, ease of use, and ability to support fast internet speeds across various regions.

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Thumbnail of user maranatamiadana
Madagascar
1 review
0 helpful votes
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May 31st, 2024

à mon avis Ryoko est vraiment très utile et très efficace sur la connexion. Je suis très satisfait pour chaque utilisation dans notre foyer et le coût est très convenable. Merci beaucoup pour votre produit.

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Thumbnail of user acereid
Canada
1 review
1 helpful vote
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March 3rd, 2024

This product claimed to work in 110 countries when I bought it in January, including Antigua and Barbuda. Well I traveled to Antigua on January 30th and stayed until March 1st. The product didn't work, not once, not in the city not in the country. Now I checked the website upon my return, now it says it works in 38 countries. It did work in Canada before I left so maybe it works in countries like the USA, CANADA and places in EUROPE. I cannot recommend it for travel to places like the Caribbean. The hype is a SCAM, beware of your expectations.
Donald A. Reid

Products used:
Muama portable Wi-Fi

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Value
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Thumbnail of user ericg1470
Germany
2 reviews
0 helpful votes
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December 21st, 2022

A week after the order date, I received the device. It was an effortless transaction.The translator continues to perform well as expected.During setup, I got confused, but their support team was excellent in instructing me. Everything is working perfectly now, kudos!

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Thumbnail of user williamk1726
Colorado
2 reviews
1 helpful vote
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March 3rd, 2022

I lag at times during my online class because other members of the family use our wifi. Decided to get me this portable wifi, for those days when connection becomes difficult, I have a back-up. Been using it and so far, so good.

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Thumbnail of user ianj229
France
1 review
0 helpful votes
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January 25th, 2023

The signal strength is great for such a small dongle. I've been using this almost everyday since I purchased and it's the best! It has fast internet, downloads are great too...I'm happy with this product. Though there may be times when I've had some minor issues, like password or connecting problems, their customer service was quick to help every time, and within mins I got answers. Reliable and recommendable!

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Thumbnail of user aristotlek
France
1 review
0 helpful votes
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April 28th, 2022

This thing is great. Most people will buy this for business or travel, but I've been using it as my primary internet. After some confusion on my end during the initial set up, customer service was kind enough to assist me and make it work. Reliable device and speedy connection.

Value
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Thumbnail of user abbyh112
Finland
1 review
0 helpful votes
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June 2nd, 2022

Got it after 12 days from date of order. Transaction was smooth. The translator works well as expected. Had a confusion during set-up but their customer support did well in helping me out. All smooth now, thanks!

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Thumbnail of user petet127
Australia
1 review
0 helpful votes
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November 4th, 2022

Ordered this wifi router and tested it for a number of days. It's been stable for our home and no issues at all. Great range and true speed throughout our house. The setup was easy, it took about 5-7 minutes.

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Thumbnail of user mikew2233
Netherlands
1 review
0 helpful votes
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February 21st, 2023

This was a great buy. On trips, I connect surprisingly easily, connecting through a website or whatever method the provider uses. The connection sticks; I don't find myself having to reconnect. At home I repurpose it as an additional wireless access point.

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Thumbnail of user richardp2650
California
1 review
0 helpful votes
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October 20th, 2022

Ryoko is one of the most versatile devices I've used. There's a solid range of internet strength that is literally useful in any part of the world. This will make traveling and experiencing new countries/cultures so much easier.

Thumbnail of user mollyc249
South Carolina
1 review
0 helpful votes
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June 7th, 2022

Ryoko is my thing! I needed a way to make sure I could be in contact with clients by email whilst travelling. This is not too expensive, I could top it up as and when required and its small. Best of all it did its job for me.

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Thumbnail of user ericw1565
New Zealand
1 review
0 helpful votes
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June 9th, 2022

Ryoko is a great little helper whenever we go on a long trip. It keeps us connected, especially at times when out mobile internet service is not doing well. Ryoko has always been smooth in times we use it. Great buy and I recommend this product!

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Thumbnail of user lukem421
Australia
1 review
0 helpful votes
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December 18th, 2022

A reliable device to provide internet service on the go. This makes a good alternative or back-up for people on-the-go like me. I love this and I always take this with me. Ryoko has performed well, smooth connection most of the time. Tried to connect to a maximum of 4 devices and performance was still okay.

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Thumbnail of user chinog1
Germany
1 review
0 helpful votes
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November 25th, 2022

Glad that Ryoko has long battery life because I use it constantly. It only works in areas with 4G network, so far, almost of the areas I go to has this coverage so no problem. All good for this Ryoko. Great product!

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