• Mypicture

Mypicture

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Overview

Mypicture has a rating of 2.8 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mypicture most frequently mention customer service, poor quality, and full refund problems. Mypicture ranks 24th among Photo Printing sites.

  • Service
    85
  • Value
    78
  • Shipping
    84
  • Returns
    26
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 31.3%
Positive
5
Neutral
1
Negative
10
23
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How would you rate Mypicture?
Top Positive Review

“Reggie”

Vicky S.
6/22/24

A photo of our beautiful dog who we lost at the beginning of May. So many people have commented on it and what a good image it is of him Thank you

Top Critical Review

“Terrible”

Anastasiia K.
8/14/24

Terrible. Will never order again from My Picture. Received an email that my order is awaiting dispatch 6 days ago (4working days). After this no information about my order. The custom service constantly says: "we will send you an email". An email about what? That on your website you mentioned that it will be 1-2 days, but it's not true? It was I present for a birthday. But unfortunately I will not be able to give that to person, as My Picture has terrible service. If someone want to use this company, kindly suggest you to read last reviews and find another company.

Reviews (497)

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customer service (41)
Thumbnail of user carols36
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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November 8th, 2013

Sent off my jpg and was amazed with the service, it returned within a few days, really well packed and I was delighted with the print.

Thumbnail of user loriw5
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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November 6th, 2013

Absolutely brilliant canvas print! So pleased with the result and was delivered in time!
So pleased! Thank you!

Thumbnail of user terrym118
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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March 2nd, 2017

Great product, great price and super fast delivery. Ordered two large canvas and were delivered in three days

Thumbnail of user thomase5
United Kingdom of Great Britain and Northern Ireland
1 review
2 helpful votes
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October 29th, 2012

To me this website is trusted. My ordered canvas is very good and very qualitative. Easy and simple order process. Thank you!

Thumbnail of user philt27
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

All good! Would recommend and use again. Quickly delivered and good quality - bright colours on the canvas brought the room to life!

Thumbnail of user maggiev3
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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September 29th, 2014

Loved the result, the canvas was amazing. I have had numerous great comments from friends and family. I chose 100cm x 100cm.

Service
Value
Shipping
Quality
Thumbnail of user donnaf57
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 23rd, 2017

Extremely happy with products ordered as present quality excellent would definitely recommend and price is cheap for the quality of the products

Thumbnail of user mikes204
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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February 2nd, 2014

Very pleased. Easy to set up the picture as I wanted it and the final result was stunning especially as I took the original picture on my iPhone

Thumbnail of user gillianm15
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

It was so very Easy to order online following the step by step options and the actual canvas was Excellent quality with very quick delivery

Thumbnail of user denises15
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 11th, 2014

Fantastic canvas fantastic service, delivery tracked all the way and very fast. Will be using this service again in the very near future. Thank you

Thumbnail of user malcolmh11
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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November 8th, 2013

I have always been please with the quality of work, the speed of delivery and the good communication received from my-picture.co.uk

Thumbnail of user beverlyw47
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

My order was very quick and the canvas I ordered was fantastic. Really happy with the quality and service. Highly recommended.

Thumbnail of user michaels571
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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March 2nd, 2017

Really fast delivery and picture quality is great just want to a big thank you and would recommend you to everyone

Thumbnail of user lesleyr3
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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November 15th, 2013

Excellent service my picture came within three days and the picture was perfect
With no distortion excellent.

Thumbnail of user neilf28
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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March 2nd, 2017

Was delivered quickly. I was a bit worried about the quality as they where big pictures. But was amazed at how good they where!

Thumbnail of user sandraa19
France
1 review
0 helpful votes
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January 27th, 2014

Very happy with the quick service and quality of product supplied. Highly recommend - good value with strong support and service.

Thumbnail of user rachelb20
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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November 16th, 2013

Fantastic service. The site was easy to use. Ordered our canvas on Tuesday it arrived on Friday it looks fantastic

Thumbnail of user gillp2
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

Love my photos on canvas at a very reasonable price, I must get more at this excellent price. Very pleased.

Thumbnail of user lh9
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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September 11th, 2012

My canvas was already stretched onto frame and ready to hang, it was dispatched and delivered very quickly. Great service and great product.

Thumbnail of user leep54
United Kingdom of Great Britain and Northern Ireland
2 reviews
0 helpful votes
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February 17th, 2017

I sent in a picture in off my phone and and had it put onto canvas and it was fab, really good quality.

Thumbnail of user ranam1
United Kingdom of Great Britain and Northern Ireland
2 reviews
4 helpful votes
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January 25th, 2013

Yes, the quality of picture is very good as it is promised on the website. I love it so much! It looks fantastic!

Thumbnail of user lezam
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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January 27th, 2014

Very easy ordering process, very quick delivery, good price and good quality, would definitely order again.

Thumbnail of user susanf124
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

Very pleased with my order which was processed and delivered quickly. It was a present for my daughter and she loves it!

Thumbnail of user rabigaila
United Kingdom of Great Britain and Northern Ireland
2 reviews
1 helpful vote
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August 1st, 2013

“Trusted shops” sign is for the trust and this was the reason for choosing my picture. Great website, great canvas, great deal!

Thumbnail of user simons50
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 10th, 2014

I have used my-picture three times now and I have always been very pleased with the service and the quality of the pictures I have received.

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No. #1 Rated Canvas shop in the UK on ReviewCentre and TrustedShops.? Cheap Canvas Prints.? Lowest Price Guarantee.? SALE -73%

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Thumbnail of user philippm3
My P.
Typically does not respond to reviews

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