• Mypicture

Mypicture

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Overview

Mypicture has a rating of 2.8 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mypicture most frequently mention customer service, poor quality, and full refund problems. Mypicture ranks 24th among Photo Printing sites.

  • Service
    85
  • Value
    78
  • Shipping
    84
  • Returns
    26
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 31.3%
Positive
5
Neutral
1
Negative
10
23
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How would you rate Mypicture?
Top Positive Review

“Reggie”

Vicky S.
6/22/24

A photo of our beautiful dog who we lost at the beginning of May. So many people have commented on it and what a good image it is of him Thank you

Top Critical Review

“Terrible”

Anastasiia K.
8/14/24

Terrible. Will never order again from My Picture. Received an email that my order is awaiting dispatch 6 days ago (4working days). After this no information about my order. The custom service constantly says: "we will send you an email". An email about what? That on your website you mentioned that it will be 1-2 days, but it's not true? It was I present for a birthday. But unfortunately I will not be able to give that to person, as My Picture has terrible service. If someone want to use this company, kindly suggest you to read last reviews and find another company.

Reviews (497)

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customer service (41)
Thumbnail of user nicolas196
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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October 13th, 2014

Quality of photo to canvas was excellent, packaging and delivery was first class. Would definitely recommend. My sister loved her birthday present!

Service
Value
Shipping
Quality
Thumbnail of user susanr145
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

I emailed the image and it arrived, perfectly packaged, a few days later! I would definitely recommend this service. Great price too!

Thumbnail of user oliverb9
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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October 25th, 2012

Very satisfied with the customer service, quality of the picture and also price. Thank you a lot for great canvas. Oliver

Thumbnail of user keithr16
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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November 8th, 2013

Great products at a very reasonable price and super quick delivery great website fully recommend using them for your canvas needs!

Thumbnail of user davidw58
United Kingdom of Great Britain and Northern Ireland
2 reviews
2 helpful votes
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December 1st, 2011

Wrong picture delivered, self assembly frame broken. Feel conned. They don't reply to email or telephone calls. Don't use this site.

Thumbnail of user andrewq4
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

Very speedy delivery and will be doing business with you again. I found the experience very simple from start to finish.

Thumbnail of user rebeccab138
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

Great fast service. Will be ordering again.

Only downside is you have to make sure you leave over 1 hundred

Thumbnail of user mariaj74
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

Ordered this print as a present. It arrived promptly, well packaged and great quality. Would recommend this company without hesitation.

Thumbnail of user johna890
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 17th, 2017

I have ordered a multitude of canvas pictures in the last 2 months and they are all superb and arrived within days and were excellent value for money

Thumbnail of user johny861
United Kingdom of Great Britain and Northern Ireland
3 reviews
1 helpful vote
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September 1st, 2022

Ordered 2 photos a week ago and nothing off them except to say its late! Yes too late for my friends birthday, Look closer to home next time

Products used:
never arrived

Service
Value
Shipping
Returns
Thumbnail of user philippm3
My P. – Mypicture Rep

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Thumbnail of user christinec18
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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January 27th, 2014

Great work at a great price, easy to use web site, excellent service will definitely be using them again.

Thumbnail of user carrieo3
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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September 29th, 2014

Easy to use the website, quick delivery and even more importantly canvas quality was great for the price paid

Service
Value
Shipping
Quality
Thumbnail of user samuelw9
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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November 14th, 2012

Thank you so much for the canvas! It looks great, it fits in my room interior do good and makes may good mood every day!
Samuel

Thumbnail of user jamesc80
United Kingdom of Great Britain and Northern Ireland
1 review
2 helpful votes
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November 6th, 2012

Great service, fast shipping and high quality. Thank you my-picture for doing good job. You know customer needs!

Thumbnail of user stevep55
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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February 1st, 2014

I have purchased 2 canvas portraits off this site recently and the service and quality is absolutely perfect

Thumbnail of user amandag15
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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November 15th, 2013

Easy to use website very informative fast delivery quality of canvas print is excellent will def use again

Thumbnail of user sharonb27
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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November 15th, 2013

Fast delivery, really pleased with the quality of the canvas & great value for money, will use again!

Thumbnail of user katb9
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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November 11th, 2013

Site really easy to use and delivery very fast. The finished canvas's I have ordered have been fantastic!

Thumbnail of user hazels15
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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October 24th, 2013

Fantastic product, speedy delivery tracked all the way from Germany. Have had three orders delivered and all excellent.

Thumbnail of user arabellaa
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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December 7th, 2012

Finally, my canvas has arrived and it looks so great!
Thank you my-picture for that beautiful canvas print!

Thumbnail of user suec21
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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October 13th, 2014

Quick delivery easy to order online, lovely picture decided to buy more as christmas presents, also well priced

Service
Value
Shipping
Quality
Thumbnail of user leonat1
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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March 11th, 2013

I subscribed 2 weeks ago for newsletter and received very good deal from my picture service. I'm happy about the deal, quality and fast delivery

Thumbnail of user annr10
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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November 16th, 2013

Absolutely EXCELLENT, very good canvas of my best friend Minnie my old GSD, excellent quality, delivered in exceptional time. Well done to them I say.

Thumbnail of user sharont79
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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March 3rd, 2017

I ordered a print and it is lovely. Superfast delivery and packaged with care. Would definately recommend and will be buying more in the future.

Thumbnail of user bens166
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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March 8th, 2017

Fast delivery, well packaged, looks great, very happy. Have given 4 stars rather than 5 as I HAVE to submit 100 characters in my experience review?!?

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No. #1 Rated Canvas shop in the UK on ReviewCentre and TrustedShops.? Cheap Canvas Prints.? Lowest Price Guarantee.? SALE -73%

Company Representative

Thumbnail of user philippm3
My P.
Typically does not respond to reviews

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