My.ship7

The negative experience started after they received the very first parcel on my behalf and assigned a different weight from that which the shipper had clearly printed on the label stuck to the parcel. On bringing this discrepancy to their attention, I got an inkling of the kind of people I was dealing with. They tried to be clever giving me all sorts of excuses as to why they had changed the weight but I refused to budge. They even wrote one time, that the actual weight was 2.5KG instead of 2.5 LBS, until I let them know that there was a HUGE difference between 2.5kg and 2.5 lbs. They finally reduced the weight closer to what was put there by the shipper after 3 days and several emails back and forth.
Next, I noticed that the quantities recorded for some of the items in 2 parcels were incorrect and brought this to their attention via email. It took another 3 days and several emails for them to rectify. This issue occurred several times over the coming weeks and, as usual, it took sending several emails before corrections were made.
Then, the largest of my parcels arrived and, luckily, I had tracked it on the shipper's (UPS) website and had noted its weight (19 lbs) before Ship7 processed it. I was thereafter, shocked to find that ship7 had recorded 27 lbs as this parcel's weight! On bringing this to their attention, they tried to be clever as usual and it took several days and emails, as usual, before they finally accepted the shipper's weight as the actual weight of the parcel.
Other issues experienced include:
Describing items in parcels in incongruous terms like "incest holder", "Hair scalp", & "bathroom floor"
Taking almost a whole month and several emails for a request to send back 5 items from 3 parcels to Amazon before the request could be completed. Also, before taking out these items from the parcel to return to Amazon, this parcel weighed 19.9 lbs. The weight of the 3 hoodies (according to ship7) was 3.95 lbs. If one subtracts 3.95 lbs from 19.9lbs, 15.95 lbs should be left. But ship7 recorded 17.70 lbs instead of 15.95 lbs for the parcel after the returns. As usual, bringing this fact to their attention has changed nothing.
Adding a carpet to the surface of their scales before weighing some parcels (probably to increase their weights) and not doing so for others. On bringing this to their attention, they claimed that they always set their scale to zero after putting the carpet on it.
Taking unclear pictures of some boxes such that one could not see all the dimensions and surfaces/extent of the box.
Also, before taking out 3 of these items from the same parcel to return to Amazon on my behalf, this parcel weighed 19.9 lbs. The weight of the 3 hoodies, based on what they themselves recorded for the parcel used to make the return (Parcel *******) was 3.95 lbs. If one subtracts 3.95 lbs from 19.9lbs, we should have 15.95 lbs left. But ship7 recorded 17.70 lbs instead of 15.95 lbs for the parcel from which the items were taken out. Of course, as usual, bringing this fact to their attention has changed nothing.
After changing the incongruous names they had given certain items and rectifying their quantities following several email requests from me, re-naming some items again with weird names like,"CUTTING CRAPES", "CUTTING PERMING" & "CHEMICAL POWDER BAG", decreasing the quantities of certain items, removing some items that were recorded before, and re-adding redundant items that I had asked to be removed before.
Despite bringing this to their attention over 2 weeks ago, they only bothered to respond to that email and rectify some of the issues listed above about 5 days ago and only after leaving negative reviews/complaints on the internet Since then, they have once again gone incommunicado. As a result I can't check out my parcels that have been sitting in their warehouse for over a month now because they refuse to respond to my emails. Yet, every single day since last week they have been sending me redundant emails telling me that I had forgotten something and that my parcels have been sitting at their warehouse for 7 or 30 days! Find attached a screenshot of 2 of such irritating emails from ship7.

I decided to use Ship7's services because of the reviews here and on other sites but I believe most of the 5 star reviews here and on other sites, are probably fake, as some of them exhibit the characteristics of a fake review. The extra services they offer (taking pics of every parcel, returning items on one's behalf, etc) was another draw, but they only look good on paper, for the most part.

Suite S7-*******