• My Choice Software

My Choice Software

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Overview

My Choice Software has a rating of 4.0 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My Choice Software most frequently mention customer service, microsoft office, and great price. My Choice Software ranks 7th among Software sites.

  • Service
    116
  • Value
    224
  • Shipping
    29
  • Returns
    16
  • Quality
    213

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1

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13,566 reviews

5
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How would you rate My Choice Software?
Top Positive Review

“Going above and beyond to help me!”

Monte G.
3/9/24

I recently purchase MS Office 2021Suite, MS 2019 Visio Pro, and MS Publisher LTSC. My order was partially fulfilled, with Publisher being delayed. I contacted support and talked Greg S.He could have simply investigated and provided the ETA of Publisher but he did not. Instead, he inquired about my needs to understand why I was purchasing Publisher. His inquiry helped me remember that I did not need to purchase Publisher because it is included in the Office Suite. I knew this from previous purchases, but in the "fog" of ordering, I forgot about it. Greg processed a refund for me. This is another reason why My Choice Software is my provider of choice (pun intended). I don't even bother to look at other suppliers!

Top Critical Review

“Unclear return policy”

Pam g.
7/20/24

After being unable to locate my Microsoft license, I purchased one from this company for $179.00. As I went to try and download it onto my new computer, I found my other license. I called the company immediately (with in minutes of my purchase) to try and return it. I was told no because they can't re-sell it, yet they said I could somehow resell it on Ebay, with makes no sense to me. I would not recommend this company as they are not at all straightforward about return policies and clearly do not are about their customers after they have their money! They say most products can be returned in 30 days, but make it very difficult to understand which ones. I am sure they have covered themselves legally with fine print. Just because something is legal, does not make it good business practice. WOULD NOT RECOMMEND!

Reviews (802)

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Reviews that mention popular keywords

customer service (514) choice software (1628) microsoft office (365) download link (52) customer support (246)
Thumbnail of user who.helps.the.helper
1 review
0 helpful votes
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July 20th, 2024

After being unable to locate my Microsoft license, I purchased one from this company for $179.00. As I went to try and download it onto my new computer, I found my other license. I called the company immediately (with in minutes of my purchase) to try and return it. I was told no because they can't re-sell it, yet they said I could somehow resell it on Ebay, with makes no sense to me. I would not recommend this company as they are not at all straightforward about return policies and clearly do not are about their customers after they have their money! They say most products can be returned in 30 days, but make it very difficult to understand which ones. I am sure they have covered themselves legally with fine print. Just because something is legal, does not make it good business practice. WOULD NOT RECOMMEND!

Service
Value
Shipping
Returns
Quality
Thumbnail of user montegunn
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

I recently purchase MS Office 2021Suite, MS 2019 Visio Pro, and MS Publisher LTSC. My order was partially fulfilled, with Publisher being delayed. I contacted support and talked Greg S.He could have simply investigated and provided the ETA of Publisher but he did not. Instead, he inquired about my needs to understand why I was purchasing Publisher. His inquiry helped me remember that I did not need to purchase Publisher because it is included in the Office Suite. I knew this from previous purchases, but in the "fog" of ordering, I forgot about it. Greg processed a refund for me. This is another reason why My Choice Software is my provider of choice (pun intended). I don't even bother to look at other suppliers!

Products used:
MS Office products

Thumbnail of user dadekolicaww5w1q
1 review
0 helpful votes
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January 16th, 2024

I was pleasantly surprised by the swift delivery of my order. The product not only lived up to its description but also came with the added bonus of helpful assistance in setting everything up. It's been quite some time since I've encountered such commendable service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user saqibs6
3 reviews
6 helpful votes
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September 11th, 2019

I so much enjoy this software because it is easy to use, and its never need any download. All you need to do. Simply set up Checks and bank accounts in few seconds and print Professional checks instant right away. The very more important part is that provides security of my data...

Thumbnail of user bobbiel19
1 review
0 helpful votes
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December 21st, 2018

I bought Office Home & Student 2019, but it was out of stock so we got upgraded to Home & Business at no extra cost. Sweet!

Quickly received the digital download product via email. I followed the straightforward, step by step instructions in the email for an easy download and installation. Activation was simple, no problems.

Thumbnail of user sd810
1 review
0 helpful votes
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March 24th, 2021

... just got a Windows 10 machine from Dell. This Microsoft Office Pro 2019 download was pretty quick to download. We we credited the delay to the number of people making download purchases from My Choice Software. The install was smooth and now all I have to do is learn Windows 10. It's all relative.
Oh, they also had the best price $$.

Products used:
Microsoft Office Pro 2019

Service
Value
Shipping
Thumbnail of user nealg18
2 reviews
0 helpful votes
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February 12th, 2018

$50 cheaper than most other sites with not much more work.
I've purchased multiple Office suites from this company before, and they always back up their products.
Although, I will say, I'm apprehensive about buying older products because Microsoft doesn't want to activate them anymore (another step I have to go through with the vendor)
No such problems with the 2016 stuff

Thumbnail of user raek12
1 review
1 helpful vote
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May 14th, 2019

After giving up trying to figure out versions. My software had very clear details about which version contained which products. Then it was just 2 clicks away. Customer support is very attentive. I will definitely purchase again!

Thumbnail of user robertk126
1 review
1 helpful vote
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November 24th, 2015

Ordered Office Suite 2016. Had a little installation glitch, got one of your techies on the phone and he analyzed what I was doing and got me straightened out. Great pricing, Quick service, excellent backup. I highly recommend My Choice Software.

Service
Value
Quality
Thumbnail of user davidk2652
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

Ordering my software package was easy. Let's see how the delivery works... update… great product/great price. Needed help solving a conflict with leftover shreds of an old version of Office. Customer service got me straightened our pronto. Awesome! Nothing like speaking to a real, live human when we need help. Kudos!

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Value
Quality
Thumbnail of user ronaldh43
1 review
2 helpful votes
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November 26th, 2015

Fast and easy. Downloads quickly with a good internet connection. Simple phone call activates software. The whole process from download to install & phone activation only took about 30 minutes! I would do this again in a second!

Service
Value
Quality
Thumbnail of user walterk28
1 review
0 helpful votes
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September 20th, 2016

My purchased software would not install cleanly. Tech support helped me to find the problems and get the package installed. Nathan B even returned my call for Help after we had worked together earlier. I'm happy to buy here again. Oh, and a good price too.

Thumbnail of user pascalm12
1 review
0 helpful votes
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October 4th, 2016

MyChoiceSoftware site features almost similar software products on per with any major brand names on the mainstream market. The different is their affordability, ease of download and above all, quality.To save, I will recommend this site to my friends.

Thumbnail of user johns9161
1 review
0 helpful votes
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July 25th, 2021
Verified purchase
• Updated review

The purchase was easy, with a good price. I am working to get it installed at this time.
Some more extensive install instructions would be helpful, although it is available on the web if one searches for it...

Reason I chose this business:

Past experience

Reason I chose this product:

Price and previous purchases went well.

Value
Quality
Quick and easy
July 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Thumbnail of user howards61
1 review
1 helpful vote
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June 21st, 2017

Fast easy and courteous service by Jake. I was concerned about using my card on line it so far has been used with integrity. He answered all my questions and the software was delivered online within twenty minutes.

Thumbnail of user georgeh1000
2 reviews
0 helpful votes
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July 10th, 2021
Verified purchase
• Updated review

Easy to find what I was looking for and great to have the added discount. Had a little installation problem because of pre-installed Office 365. But tech support helped & got Office 2019 installed pretty easily. Great purchase!

Described above. Tech support helped with installation.

Reason I chose this business:

Because you are online and easy to use.

Reason I chose this product:

Because it is a stand alone program without a yearly upgrade fee.

Service
Value
Quality
Easy to find what I was looking for and great to have...
July 9th, 2021
Verified site experience
• Previous review

Easy to find what I was looking for and great to have the added discount.

Reason I chose this business:

Because you are online and easy to use.

Thumbnail of user sharonm64
1 review
2 helpful votes
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December 21st, 2014

It was nice being able to purchase software at a reasonable price. It was delivered within 2 days. The additional information they give to help the consumer is awesome. They offer their phone number and e-mail for any concerns or problems you may have. I will definitely utilize this company for future purchases. SM

Thumbnail of user mg59
1 review
1 helpful vote
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December 1st, 2015

Recently purchased software from my choice software.com. The process could not have been any easier. Fast delivery of my order and simple installation instructions provided.

Would definitely recommend company to others and would purchase form them again.

Thumbnail of user jr279
1 review
0 helpful votes
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February 2nd, 2017

I wanted to write this review because I was very skeptical to do business with MCS as I read the negative reviews, but decided to take a chance & called. I talk to a guy name Nik S who was extremely helpful. I made a purchase of a renewal license for the 365 office product as it was already installed on my PC. Everything went according to "Hoyle". I'll follow up this review after I get my CC statement... I don't expect any false charges. I would say these people are good to do business with. They are a Google Trusted site and Google will offer you Free 100% purchase protection. Give them a try I think you will be glad you did.

Service
Value
Thumbnail of user charleneh61
1 review
1 helpful vote
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May 26th, 2019

Received the download within an hour-on a holiday weekend. Unsuccessful first download attempt but once the original program was uninstalled, the new updated software loaded easily and quickly. No problems with the installation key or install. Detailed instructions made it easy.

Thumbnail of user davel85
1 review
1 helpful vote
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November 24th, 2015

Have bought several programs from them lately. Service is quick and, when I needed more info they were quick to respond and very helpful. Even though their office closes on the weekends and they let you know you may not get your software until Monday morning, I still got mine on a Sunday.

Thumbnail of user cyndiluc
1 review
1 helpful vote
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January 19th, 2016

I was very skeptical to purchase a version of Microsoft 2013 from this site but it worked out perfect. Was easy with an emailed product key once i purchased and downloaded i am happy i didn't buy form somewhere else!

Service
Value
Shipping
Thumbnail of user christip4
1 review
0 helpful votes
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September 4th, 2017

Recently purchased Office 2016 for the Windows side of my Mac computer. Since I have such a slow download speed I opted for the USB drive as well.
When the USB arrived, it was not readily apparent how to begin the download. Within 12 hours after emailing MyChoiceSoftware, clear instructions were send back as well as a link to a website for the required zip hardware. From there everything proceeded like clockwork.
Thank you... I will definitely consider purchasing through you again.

Thumbnail of user carriem39
2 reviews
1 helpful vote
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January 17th, 2015

If your looking for software, go to mychoicesoftware first. Lowest price on popular software, easy processing with your choice of shipping. The fastest service on mail outs that I have seen. Love this company.

Thumbnail of user edwardr308
1 review
0 helpful votes
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July 4th, 2020
Verified purchase
• Updated review

Process given to me failed several times. Prior to 1st attempt I created a restore point. Chatted with service with Carlos but he didn't seem to want to see a resolution & ended chat long before I was ready. A second chat produced nothing, I then went to calling and spoke with a tech. After the third call I was given a link to download the full software. Download took about but I could see movement and when finished I could start all apps. In the software. From start to finish I probably spent 6.5 hours. In my opinion way too long. Before I could get full access it required a lengthy conversation with Microsoft to authenticate the software.

Reason I chose this business:

Attachment to Microsoft + not many other sources for the product

Reason I chose this product:

To upgrade from Home & Student 2010

Service
Value
Quality
Ok
June 2nd, 2020
Verified site experience
• Previous review

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From the business

#1 Discount Software Provider - Microsoft Licensing, SQL Licensing, OEM Software, Project, Windows, Office for Mac, Exchange, Windows Server, Visio, Antivirus | MyChoiceSoftware

Company Representative

Thumbnail of user nathanm44
Nathan M.
Typically does not respond to reviews

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