The "new" CokeRewards is filled with a scant few items that almost every person I've talked to *aren't* interested in, such as, magazines and sweepstakes entries. ONLY 2 people out of 33 in my department who previously used the website on a weekly basis still do.
If this is indicative of the national average, then I'm forced to conclude Coca-Cola is running the Rewards program as a mere afterthought. First and foremost, they need to bring back the points for beverage product coupons. At least that would be a small step in the right direction.
The new coke rewards program is terrible! I agree with previous reviews that for saving points and doing basically all the work you get nothing in return! I hope Coca-Cola "big wigs" are reading these reviews. You save up codes to enter in hopes for a 1 in 1,000,000 chance to win something!?!?! Utterly ridiculous! Even if you only offered coupons for free 20oz. Or $3.00 off a 12 pack, you would at least have people buying your product. Now i guess i will have to start buying the cheaper sodas! Faygo here i come!
I have been a My Coke Rewards member for many years now. I have redeemed my points on a regular basis and in all honesty purchased Coke products over others because of the rewards program. I am seriously disappointed in this New Revamped Rewards Program. It is a total waste of my time and I will no longer be collecting points from coke products. How this ever made it out of the board room I have no idea. What a busted idea!
Been saving rewards points for a year and finally redeemed 300 points for a $25 restaurant card last week. I entered the code on the site they gave me and never got the $25 posted to my account. So now I've wasted 300 points to receive NOTHING. Customer service said they couldn't help me, so I posted the issue (among many others' complaints) on their FB. Mycokerewards will not help me, they say that the code is expired and they've blamed it on restaurants.com. REALLY? It's YOUR point system, Coke! Buck up and treat your customers fairly.
Several years ago I was enrolled in the Coke Rewards program and was impressed with it. Now there is nothing worth saving for. Couldn't Coke at least offer reward coupons for a six or 12 pack of Coke to loyal Coca Cola drinkers like myself?
Even when dining out I usually order coke. If not available I'll drink water. Pepsi or any other cola option is never acceptable.
By the way, when at home I drink caffeine free regular coke. I wish it were available at more places(restaurants, movies, free standing drink machines, 7-11s...) than grocery stores.
Come on coke, why would you revamp the rewards program and give away nothing. What is the point? I drink diet coke because I LOVE diet coke, certainly not for the rewards but they have been alot of fun over the years to save and enter to receive alittle something. I recently entered 3 different color codes to receive a 20 oz coke. Yep,. I got it but I could only use it at 2 different stores that was not even near my home. Really, am I supposed to drive and hour to get a free beverage? Coke, you know you can do better with these rewards. PLEASE bring the old coke rewards back.
Thanks,
Elizabeth
They only allow 120 points to be added each week. Most prizes are cheaply made and they take 4 weeks just to process your order and then another 3 weeks to deliver. Should your order not arrive, they do nothing! They don't guaranteee delivery. They never post the winners of the Sweepstakes and in the 5 or so years I have not won any of the Sweepstakes. Big scam!
Has the new rewards program actually started yet? I see lots of videos and a few lame instant wins, but other than that, I don't actually see a new program at all. I do see an advantage to being able to mobile scan codes, but what is the goal here? Bring back the old MCR. I was able to manage just fine with a strong light and magnifying glass.
This new coke promotion is a rip off. There is nothing to look forward to. Please coke start showing your customers you appreciate their business.
I enjoyed the old program, there is only one word for this is SCAM.
Seriously. What used to be a mediocre rewards program is now a horrifically bad rewards program.
What kind of reward is it that I can spend my money on their product and the only benefit I get from the program is that I am allowed to submit codes so that COKE can donate to questionable charitable causes and reap all the rewards for themselves? What happened to rewarding the CUSTOMER?
I mean, at this stage of the game, all but two of the so-called rewards are for "CoVid support". What the hell is that? Does coke not know that most people are no longer concerned with CoVid and simply living their lives, while organizations like COKE continue to perpetuate the scaredemic? Sure, "Omicron" is all the rage right now. Anyone who's anyone has it or has had it. What are we ever going to do when it's all over?
One thing is for certain. There's no way in the world I'll waste my time entering codes into this lame excuse for a "customer incentive" program.
How will I ever survive without my precious Woka Cola? I guess I'll find out. There's very little chance that I'll be supporting their ridiculous agenda any longer.
Such a sad and pathetic joke they've become... like so much of corporate America these days.
I am so disappointed in the new site why would I want to spend points on a chance to win a ticket for six flags at my age of 65 like I want to go on a roller coaster rides' The old site had so much more to offer. They said they listen to us that's a bunch BS I was never asked for my opinion you don't even have a chance to get a free case of coke or magazines gift cards or anything. I have been a MCR member since it got started in 2006 and I am not happy with what they came up with. Sorry your new program your smart people pick sucks.
There is no reward in maybe winning a trip for four. While I get that Coke is trying to attract millenials with all the social media shtick what about the rest of us?! I liked earning the rewards but now the lower price of store brands is more enticing. Another screw up just like New Coke was.
Tried getting on the site for several days. Finally got on the new site and no I do not want to be linked with Twitter and Facebook for me just to enter my coke rewards. Put in 26 points, then the site started flashing. Unable to put in any more points. The site is hard to navigate just to look at what are the rewards ans sweepstakes. This site needs a major overhaul or just go back to the old format.
Coke rewards program was such a scam. They cheated you out of your points if you didnt do what they wanted, when they wanted. And when people didnt engage more often like they wanted, they just give up the program and act like they are doing something nice by giving your unused points to charity while they cheat you out of anything you have saved up and they still have codes on everything. I never heard any announcements about the program ending. Literally, thanks for nothing!
I tried to enter 16 codes with 14 digit codes from bottle caps on 20 oz bottles I just purchased, and get the message saying the codes are expired. I contacted the office and they gave me two codes! Big deal! Two for 16? Bad business!
It's all a waste. They really don't give you anything for the codes. I have literally uploaded hundreds to only get a Shutterfly photo book. It takes FOREVER to upload them. Then it'll say it has a problem with the code. Other times you can't read the codes. Then half the promos are for machines that are nowhere in my part of the country. This is not a rewards program. This is just a scam and Coke should be ashamed.
Everything on Coke Rewards is for a chance to win something, consumers want to be able to cash in on a prize or Gift. Hardly ever can you do that in this site. Pepsi has a rewards program you should follow.
I spent 750 pts on a $30 FTD reward. The code I was sent wasn't valid. When I tried to contact mcr cs, I kept getting generic responses that had nothing to do with my concern. I'm not dealing with $#*!s. FU coke! I'll stick to pepsi.
This new program is no good to me. Wish there was a no star rating as that is what I would vote for the new coke program. Why isn't the company replying to anyone. Coke should have a good program or none. Wasting people's time in many different ways and losing businessssss.
Nothing of value to me in the new program. Very disappointed. Old program has lots of options from gift cards to magazines. New program only has a couple of sweepstakes and opportunities to donate points to charities... for contributions Coke would make anyway.
Overview
Coca-Cola's customer feedback reveals a significant decline in satisfaction regarding its rewards program, which was once celebrated for offering tangible benefits. Customers express disappointment over the shift from exciting rewards to a focus on charitable donations, leading to feelings of frustration and disengagement. Many feel that the program lacks accountability, transparency, and genuine rewards, resulting in a diminished sense of value for their efforts. While the brand maintains a strong presence in the market, the negative sentiment surrounding its customer engagement strategies indicates a pressing need for Coca-Cola to reevaluate and revitalize its rewards offerings to restore customer loyalty.
This summary is generated by AI, based on text from customer reviews
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- Suspicious reviews are flagged by our algorithms, moderators, and community members