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MyCokeRewardsReviews 386

1.6
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MyCokeRewards Reviews Summary

Coca-Cola's customer feedback reveals a significant decline in satisfaction regarding its rewards program, which was once celebrated for offering tangible benefits. Customers express disappointment over the shift from exciting rewards to a focus on charitable donations, leading to feelings of frustration and disengagement. Many feel that the program lacks accountability, transparency, and genuine rewards, resulting in a diminished sense of value for their efforts. While the brand maintains a strong presence in the market, the negative sentiment surrounding its customer engagement strategies indicates a pressing need for Coca-Cola to reevaluate and revitalize its rewards offerings to restore customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
14
value
20
shipping
8
returns
9
quality
14
Georgia
1 review
12 helpful votes
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CRAP
September 5, 2017

I used to give coke all my drink business, but now what is the point, please go back to the old rewards!

Date of experience: September 5, 2017
Louisiana
1 review
18 helpful votes
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SCAM
August 31, 2017

This new coke promotion is a rip off. There is nothing to look forward to. Please coke start showing your customers you appreciate their business.
I enjoyed the old program, there is only one word for this is SCAM.

Date of experience: August 31, 2017
California
1 review
15 helpful votes
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What rewards?! I loved accumulating my Coke codes toward goodies (ever since the program started), and we'd even have a tug of war in the office over who got the box codes (me... I buy all the drinks for our small company) and now that "fun" disappeared along with the old program.

Date of experience: August 30, 2017
Louisiana
1 review
16 helpful votes
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Coke new program is a scam, it is not worth the effort or time to put into it and I guess they have lost another customer until they decide to bring back old program, or perhaps they are tired of having loyal customers?

Date of experience: August 28, 2017
Michigan
1 review
16 helpful votes
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Terrible, F! This new "rewards" program is the WORST loyalty program ever created! Back to Pepsi I go...

Date of experience: August 28, 2017
Missouri
1 review
16 helpful votes
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Hate this!
August 28, 2017

I hate the new rewards! I have pages of codes I could have banked on the old program. Who wants to bother entering codes for sweepstakes!

Date of experience: August 28, 2017
Illinois
1 review
14 helpful votes
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Worthless
August 26, 2017

Don't waste your time. This new coke rewards program is complete crap! Go back to the old system at least it had some value to be a loyal customer.

Date of experience: August 26, 2017
Colorado
1 review
11 helpful votes
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If the rewards points are only good toward sweepstakes, and there is nothing that they can be saved up for and spent on, what good does donating them toward a school or other organization do? What can they use them on (that those donating can't)?
I had been on the older program for years, enjoyed many movies from saving for AMC tickets.
I agree, don't bother continuing to print them on the caps & boxes if they can't be used.

Date of experience: August 26, 2017
Ohio
1 review
14 helpful votes
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Cant bank codes for rewards, sweepstakes do not work for me... The old program is much better
Switching to Pepsi!

Date of experience: August 26, 2017
Texas
1 review
8 helpful votes
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Only thing I can figure is Coke was having a problem with the money involved in maintaining the old rewards program and is trying to ease out of it. Not a good transition. You just need to stop printing the codes on your products. No current rewards are worth collecting points. On the other hand it was great while it lasted

Date of experience: August 25, 2017
Florida
1 review
7 helpful votes
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There is nothing of value in terms of rewards. It is just a bunch of sweepstakes. So lame! Go back to what worked!

Date of experience: August 24, 2017
Vermont
1 review
10 helpful votes
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Why is this new coke program
1) so difficult to use.
2) lacks reward benefits and prizes
3) can only use certain coke products for certain rewards

Date of experience: August 24, 2017
Kansas
1 review
17 helpful votes
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What Rewards?!
August 21, 2017

This program is really either hard to figure out or just completely lacking. I managed to get a shutterfly 8X8 hard photo book. But that was on their main page for any code. Basically a give away. Other than that, I can't do anything. This rewards system would be better if it didn't exist. It just pisses me off now. Bring back the old system or just stop, this is pathetic.

Date of experience: August 21, 2017
South Carolina
1 review
11 helpful votes
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I like Pepsi products better, but after living in Atlanta for 20 years, where everything was Coke, and the MCR program, I was drinking pretty much ALL Coke. NOW, you can't pay me to buy Coke. So sad, you had a good program that worked, unless you can make it better, which you haven't, it isn't always good to change something that works.

Date of experience: August 21, 2017
Hawaii
1 review
9 helpful votes
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If I could give less than one star I would. The new program forces me to try to pic a reward I Might be able to reach in there time limit, no chance to save up points like before, I was almost to enough points for a gamestop rewards card, but now, nothing I'm even interested in is being offered that is realistic. I'm done with the program. I guess I should think Coca cola, my soft drink intake has gone way, way down with the new program.

Date of experience: August 19, 2017
New Jersey
2 reviews
14 helpful votes
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Their new program is crap. Now I buy whatever is the cheapest, which is never a coke product. Bring back the old MCR program.

Date of experience: August 18, 2017
California
2 reviews
12 helpful votes
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MCR used to be great. It motivated me to buy Coke products and the rewards were good. Then they got lamer and more points needed. Now Coke ascended MCR and I had 1,000 points I couldn't use. I am glad the j used points were donated to charity so they didn't go to waste, but now this new Coke program is the worst. They kept messing around with a good program until this new one which is the lamest yet. I am cutting out Diet Coke. Perhaps this stupid "rewards" program is a blessing in a disguise.

Date of experience: August 17, 2017
Kansas
1 review
9 helpful votes
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Time to give up on Coke products until they
Come up with new, better program...

I'll drink water

Date of experience: August 16, 2017
California
2 reviews
9 helpful votes
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Horrible!
August 14, 2017

HATE how you can no longer enter codes and "save" them. I have a code from a 20 pack of sprite and can NOT enter it on for ANY of the prizes or sweepstakes. Lame!

Very few "prize"'options now.

Booo! To you Coca Cola!

Date of experience: August 14, 2017
California
1 review
11 helpful votes
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Hate it
August 13, 2017

No point to use new system.
What is the point?
Hate hate hate hate hate hate hate
Awful awful awful awful awful

Date of experience: August 13, 2017

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