• Comfy Cardigan

Comfy Cardigan

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Thumbnail of user pattis50
Illinois
2 reviews
1 helpful vote
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December 16th, 2019

I would not give this company 1 star, but had no choice.
This company is horrible. The customer service is very bad. I would not call it customer service, more like a run around! Waited forever to get a shipment. This company lies about clothing and shipping. The quality is very cheap. This company uses photos on Amazon and they claim it is theirs with excellent quality and that is bogus. Also, I did not recieve all items in the order which they claim was shipped! DO NOT PURCHASE FROM THIS COMPANY! Unacceptable and fraudulent company.

Thumbnail of user angelap82
Arizona
3 reviews
13 helpful votes
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November 19th, 2018

This website will advertise that items ship within 48-hours. Once the purchase is made, it becomes a little over three weeks to even SHIP the product. It has now been one month and 11 days since the purchase, and the item is still "in transit." I attempted to cancel this order more than once and continued getting the same response.

""Unfortunately, we cannot cancel because the items is in "transit."" I don't care if the item is in transit at this point. It's been "in transit" for nearly a month, not the 14-21 day ship estimate AFTER the site tells you it'll ship in 48-hours.

This has taught a valuable lesson. Do not make purchases for cheap items on Instagram, Facebook, Groupon, or any other site with advertisements such as these. And, if you do, be sure and verify reviews beforehand. The marketing emails you receive are about twice daily after purchase, and the site only has about 30 items.

I will never do business with this company again, and I would highly recommend avoiding them.

Tip for consumers:
Don't.

Service
Value
Shipping
Thumbnail of user sharonc379
West Virginia
1 review
1 helpful vote
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December 24th, 2018

Shipping time is misrepresented by several weeks. Items I ordered were mis sized and of poor quality. I would never order from them again.

Thumbnail of user anoukp
Netherlands
1 review
1 helpful vote
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February 20th, 2019

Can't say anything about quality bacause I'm still waiting for my item, must be almost three months now:-(

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