My Face Bobble Heads

I ordered a custom bobble head from MyFaceBobble heads as an X-mas gift for my wife. Given the amount of money they cost, one would expect a higher quality product. The bobble head I received is poor quality and looks nothing like my wife. It actually looks more like the face of a man rather than a woman. The head barely even "bobbles" to boot. I should have done some more research before placing my order, because clearly MyFaceBobbleHeads has a very poor reputation judging from all their one star reviews. If you are looking to purchase a custom bobble head please look for other options. There are plenty of U.S. manufacturers on Etsy, which is far better quality than this cheap Chinese thing I received that I unfortunately paid way too much for.

I don't know what the finished product will look like and honestly I don't care anymore because my husband's birthday passed weeks ago... Their website boasts 3 days sculpting time so I figured I had plenty of time for the 7-10 Day shipping to still get this on time. Nope! It didn't even ship until 19 days later! And even though they claim it's shipped, 5 days later it's still under the status of "shipping label created" and hasn't moved according to USPS. Absolutely useless gift. Timing is everything guys!

I paid extra for the "VIP" service so they can deliver before Christmas. It's been more than a month since I ordered and the product is nowhere to be seen. They promised a refund via Email. No response since then...I'm down 200 bucks and waited 40 days for this stupid company. Please do not order and let the company die already...

The $#*!ing nerve. 40% restocking Fee when they haven't even made the product. Which was two weeks behind when I decided to cancel my order. They stay in business by ripping people off. If you notice on there website all there reviews are 5 stars but you can't leave a review anywhere on there site. Scam.

Absolutely bad.

We invested the expensive money for our wedding in the figure. We can only advise against it. The couple is nothing like us. Thumbs down. Our dog doesn't look like a Labrador either. Absolutely bad.

My sister is 17 years old and plays high school basketball. I sent them a clear professional photograph with detailed writing so nothing was misspelled or in question and I received a 45 year old woman with a fat face a witch nose playing for some basketball team that is comprised of made up nonEnglish words and the dolls shorts were broken. All 2 months after I ordered it

Product didn't look anything like the preview. Arrived broken and they won't refund me accordingly to their site. I should get 60% back, they offered me 10% so I can buy glue and fix it.
Absolutely horrendous product and customer service.

Paid for express shipping, came 3 weeks late. Looks cheap, not anything like picture Piece of crap. Totally underwhelmed. Only good thing was the box it came in was really nice. The actual bobblehead, not so much. Head is much smaller than pictures on site.

This company needs to be out of business. They did a horrible job and will not my funds. The bobble head looks nothing like the picture. They keep telling me it's 3D Cartoonization. Please stay away from this company.

I should have looked at these reviews because they're an unethical company that will take your money and then say "sorry." Do not use them as I have a $175 gift that I will never use, and probably throw in the garbage right now. Useless. Unethical.

After showing up later than expected, I did not feel my bobble head looked much like my target or the photo sent. And then I noticed the Worlds Best Boss read "world best boss" and easily fell off as did the eyeglasses ( peeled off) and the shirt collar. I contacted for a refund and offered to return, they were prompt in response but after 5-6 back and forth I took the $50 (orig cost total of $144) and gave up. I now have a friend that is going to try and fix it, it's 2 months after I wanted to give it and I'll end up giving the $50 refund. + some to my friend for the help. Use another site, the look was one thing but the doll quality, premium box ($10) that came busted was a bust.

This company is really outside the country pretending to be a US firm. No one returns emails and it takes at least 2 month to deliver an order on top of the one month to produce the bobble head. The head does not really shake and my order was damaged when made and not from delivery. Quality control lacking. I suggest you go elsewhere

My poor children spent all of their hard earned money to get their father the best Father's Day gift they could. He loves fishing and they thought they could get him a bobble head fishing statue. It was the worst experience of my life! It did not arrive until one week after Father's Day even though we ordered it six weeks ahead of time! Plus the bobble head looks nothing like him even though we sent them a very clear close up picture. My husband is very dark skinned and they sent us a white statue! The details on the statue were horrible! Please please please don't waste your money! My five-year-old could do a better job!

This company provides a poor quality product in that they claim to make a real likeness of the person and then when it doesn't look like them at all their response was that it was a "cartoonization" of the photo! The doll had a hooked nose like a witch and the face was too wide. I had gone back and forth 3 times and sent an additional photo and this the best they can do. Spend a little more money and get what you are expecting.

I paid $300 for a fully customized couple. I sent clear pictures (from a professional photoshoot) and gave description of eye color etc. The faces looked NOTHING like the people I wanted to gift these to. Furthermore, the painting was sloppy (hairline completely smudged) and the hands came broken. They will not give refund after back/forth of 10 emails. Only offering 20% refund for the broken hand... as if I could possibly give these as a gift with broken hands. Oh, and the eyes of one person are blue when the picture and my description selected Hazel. I'm so disappointed with the quality and even more disappointed with them refusing to issue a full refund. They should be embarrassed at the work they sent me.

The bobble head received looks nothing like the person I sent a photo of. I bought two, have only received one and there is no way I can give this to my boss, it looks like I took a generic bobble head and just wrote his name. I am mad at myself cause I am literally throwing this in the garbage.

The figure I received for has a head that does not bobble, which I specifically paid for, and proportionate head to body lacking the requisite comical proportions. Also I ordered a Star Trek body and got some undetailed generic uniform. After much discussion I got 30% refunded. PayPal was no help. Horrible product and worse customer support.

The quality and customer service of this company is terrible. The bubble head they send to me does not even remotely represent the pictures. They also did not send the preliminary picture of the product for review as they had promised. Very disappointing since this was meant as graduation gift for my son. Their customer service asserts that their product is the interpretation of the pictures by the artists! Don't waste your money!

I ordered a bobblehead, paid extra $ for "expedited sculpting" (2 days) and express shipping (3 days). When the item hadn't arrived after almost 2 weeks, I contacted the company and was informed that "this is our busiest time of year." If that's the case, then don't charge me for expedited sculpting and express shipping when you can't deliver either. I have filed a Claim with PayPal, but still haven't received the item or an estimated shipping/delivery date. Everything about this company and its website is a LIE. Find another company that does the same thing; it can't be any worse than this one.

Reconsider your purchase. I bought a custom bobblehead and custom baseball hat, as a gift for my dad. The bobblehead looks nothing like him - not even as a caricature. None of my edits were incorporated and it was sent without approval. They "forgot" the custom baseball hat, even though I purchased it. They essentially refunded the shipping costs when I complained. No offer to fix/redo or return. Don't waste your money.

This is quite possibly the worst company I have ever ordered anything from. They falsely advertise they can deliver a product quickly if you pay a premium and then make excuses as to why they can't meet those expectations and refuse to refund the premium once they fail to meet their obligations. Customer service is horrible and unhelpful. There is literally not a chance I would ever purchase from them again for any circumstance on earth. As someone who has been responsible for e-commerce fulfillment on a 1K order per day basis, I can personally guarantee you this is not how you run an e-comm business and not how you treat the customers you took money from. Will be charging back the money on my card for this purchase.

So I ordered threw this company and I already figured it would take awhile for anything to be shipped and made but a month passed by and didn't even receive a update or anything like the just the just the original confirmation email that I paid. So I emailed this company where they pretty much told me we have no records of you even being on here. So I sent them a picture of their confirmation email where they replied back and said looks like a email from us but we have no records for you at all sounds like you signed up for a scam…. Honestly this company is a scam and I would look for something else and stay away from this headache company!

The creative process was great. I didn't know I will have the option to change or give feedback during the process. It was courteous and quick. Very efficient and pleasing. I WILL USE THEM NEXT TIME AGAIN.