I have ordered a bouquet for the 8th of March for my mother in law, and it was not delivered at all. No one contacted me with order update/status. After i reached out to the company, they just offered to deliver it the next day after the occasion as their courier just missed my order.
I do not recommend ordering with them. It is unreliable service with lack of support.
Don't work with MyGlobalFlowers.com. They do not deliver in time, communication is very poor and always with other people who don't know the history of your complaint, and at the end, when they deliver too late (they were supposed to deliver when my wife arrived at a hotel so she can enjoy the flowers during her stay), they refuse to refund. NEVER AGAIN with this company.
We apologize to you for this situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.
This business is very dishonest, and will change your order and will not provide the quality and quantity of flowers when ordering through them online. AVOID THEM!
Этот бизнес очень нечестен, и изменит ваш заказ и не обеспечит качество и количество цветов при заказе через них онлайн. ИЗБЕЖАТЬ ИХ!
Dear Julian S.,
Some flowers may not be available at some point. Therefore, we advise you to check the availability of flowers with the operators of our support service.
However, it is very important for us to deliver a beautiful bouquet to the recipient no matter what. That is why we offer replacement as agreed with the customer. However, as each bouquet is hand-picked by our florists, it may look slightly different from the one shown on the site.
We apologize to you for the situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.
They do not deliver what you order and exchange for cheaper inferior flowers. Change chocolates to cheaper option. When I complained and wanted assurances it would not happen again, they wrote me they'd pick up the flowers and refund my money, but my friend would be offended. I never even asked for a refund, just an acknowledgement of what happed would not happen again! Total scam and horrible customer service. If your okay spending over a $100USD for $10-15USD quality flowers and gifts, because "you were warned in the mail about replacements." (from their actual email) then this is the place to throw away your money ;) Buyer Beware!
We apologize for this situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.
Really bad service... I wanted to send flowers on Women's Day. Status of the order was ready to delivery so i was thinking everything will be ok. But they delivered noting. Also they didn't give me any information...
Nex day when i asked what happend... They just told me we couldn't deliver it
I really do not recomend this company!
I tried also some other companies and it was without problems
Dear Michal H.,
We apologize for this situation.
We hope that you will still give us a chance to deliver beautiful and fresh flowers to you next time.
Very disappointed, ordered my sisters 30 th birthday bouquet from there. And to be fair I paid 155 Australian dollars for old flowers
And some of the flowers were falling apart when my sister put them into water
I don't recommend this company to anyone
Dear Evelyn T.,
We apologize for this situation.
If for any reason you are not satisfied with the delivered flowers, you can contact us by phone +442035142981 or write us on order@myglobalflowers.com. We will replace them with the similar for free.
Even with minimal information about where to deliver the partner's package in Berlin, they still managed to and made them so so happy. Great price for great service! I would definitely recommend this website for anyone trying to send flowers and gifts on a short notice internationally. Very grateful!
Dear Jessica W.,
Thank you for your positive feedback. We are looking forward to work with you again!
I ordered a bouquet for my girlfriend in Luxembourg, unfortunately the operator called and said that some replacements would be required, they offered a choice of several flowers, it's very convenient that you can choose what to replace with, it's a pity the choice was not very big. But in the end they collected this! My girlfriend was thrilled!
Dear Alexander E.,
Thank you for your positive feedback. We are looking forward to working with you again!
The delivery was not on time. They didn't even calle to me and didn't notify me about they were late. When they called finally in 2 hours from the last hour of appointed delivery and on my question why they were so late, thay told me that thay had not my address. It is a lie! They had it!
Aweful service. I did not recommend this company.
Dear NATALIA V.,
We apologize for delay. We hope that you will still give us a chance to deliver beautiful and fresh flowers to you next time.
I was pleasantly surprised by the service. The order to Paris was delivered on time, the flowers are fresh. Online help is always available. Thank you very much!
Dear Daria K.,
Thank you for your positive feedback. We are looking forward to work with you again!
Ordered a day ahead of time. Didn't get there until an hour after closing time (9pm instead of 8pm). Ordered a huge colorful bouquet of roses in 8 colors; they sent only dark red, pink and yellow. Ordered two brown bears; they sent one white bear. Ordered a card; no card came. Ordered a grayish opaque vase; the sent an ugly red one. Urgh, never again.
Dear Yael L.,
We apologize for this situation.
In such situations you can contact us by phone +442035142981 or write us on order@myglobalflowers.com within 24 hours of flowers receipt to get refund.
The App is nerv wrecking because it's inaccurate and the shop they told me would bring the plant didn't even know myglobalflowers. What a scam!
I paid 120 pounds for nothing like what I asked for, you send something totally different Shame on you
Completely incompetent company. Flowers were ordered for a Sunday. Even after contacting the lethargic support, there was no delivery.
Dear Manuel K.,
We apologize for this situation. Would you indicate your order number, so we could provide you information on it?
Worst florist service ever. Didn't deliver my flowers on Valentines day. Canceled the order at 15:45 while taken too many orders than they could handle. A company that values money higher than the satisfaction of the customer and clearly has no inventory management skills. Delivery starts at 7AM and 9 hours later, they find out they can't deliver. 9 hours it took to do the calculation, on Valentines day.
If you want your flowers delivered on time, or even delivered, I strongly recommend you to look for another "service".
I am being denied a credit note, and I have talked with some of the earlier customers of the website, that never got their money returned. All emails are getting ignored. When I told them I would police report them, I got an email instantly, with a document attached, of which were a template that lacked their own data and was made in WORD. It was simply downloaded from somewhere and provided.
If I could give 0 stars, I would do so.
All in all a disrespectful company, with a non-existent service level.
I would be extremely surprised if this company wasn't just a fraud company.
Dear Jean A.,
We apologize for this situation.
If there were some problems during delivery, you can contact us by phone +442035142981 or write us on order@myglobalflowers.com at any time to get refund.
Do not order flowers from this company. Worst customer service. Will not deliver on time even flowers completely different
Dear Dovile L.,
Some flowers may not be available at some point. Therefore, we advise you to check the availability of flowers with the operators of our support service.
However, it is very important for us to deliver a beautiful bouquet to the recipient no matter what. That is why we offer replacement as agreed with the customer. However, as each bouquet is hand-picked by our florists, it may look slightly different from the one shown on the site.
We apologize to you for the situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.
Ordered flowers to my mom's birthday, everything was great, she liked it, will continue to order flowers here.
Dear Vera G.,
Thank you for your positive feedback. We are looking forward to work with you again!
Do not order flowers from this company. Worst customer service. Will not deliver on time but will happily take your money.
Dear Amy Z.,
We apologize for delay. We hope that you will still give us a chance to deliver beautiful and fresh flowers to you next time.
I'm so impressed with this service. Very efficient. On time. Thank you! Beautiful flowers just as pictured and right on time.
Dear Vong B.,
Thank you very much for your review. We are very pleased that you are satisfied with our work! We are looking forward to work with you again!
I've moved from Poland 2 years ago and needed to congratulate my mom with her 50th jubeele. Great selection of roses and mom liked them a lot.
Hello!
Thank you very much for your review. We are very pleased that you are satisfied with our work! We are looking forward to work with you again!
Overview
My Global Flowers has a rating of 1.4 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with My Global Flowers most frequently mention and customer service. My Global Flowers ranks 242nd among Flower Delivery sites.
- Visit Website
- World, Germany
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Veronika Z.,
We apologize for this situation.
We hope that you will still give us a chance to deliver beautiful and fresh flowers to you next time.