Flowers was very nicen pretty
N staff was always ready to communicate with customers. Im really satisfied with service
I ordered a bouquet of flowers for my mothers Birthday. The flowers were beautiful! EXCELLENT JOB GUYS, VERY WELL DONE! Will certainly use again.
Dear ETHAN S.,
Thank you for your positive feedback. We are looking forward to working with you again!
I placed an order for flowers to be delivered on February 14, approximately four days in advance. Unfortunately, the order was not delivered on the scheduled date. I reached out to the customer service team through the website for an update, but I did not receive any response. Furthermore, I attempted to communicate with them via WhatsApp, but again received no reply or status update. The lack of communication and poor customer service has led me to question the reliability of this service, and I may reconsider placing future orders.
The wors company to use for handling special moments. See below for ordered vs received in Portugal.
They reached out the day of the delivery and said they will substitute roses with tulips.
The person doesn't like tulips, but I said okay.
Do you see any tulips in the bouquet that was delivered?
It's twice smaller, missing most of the advertised flowers, cheap from the yard greenery, crumbled paper. That's what I paid $80 for. And yes, the card, I also paid for- forget it- they just printed the message ( in TWO languages mixed in), and glued to the candy box.
Amd customer service - the worst- they argue that this is okay and saying, quote "The color, variety, type of flowers and greenery can change".
So don't be surprised when you order a nicely FALSELY ADVERTISED bouquet and receive something else.
This company doesn't stand behind customers.
Very upset with them. Do not trust this website!
I was supposed to receive a lovely bouquet from my long distance beloved, nothing was delivered for the Valentine's day.
I was promised will get it today, yet nothing.
Nobody respends via live chat, nobody responds via whatsapp.
Will ask my love to claim a refund and to report them.
False advertisement! They claim that price that you pay doesn't reflect the actual price! Do not order anything from this company! Not only they won't match the content what you order they will change the count too when they exchange to the lower grade flowers! They won't give you fresh flowers either! This company is a JOKE!
Very disappointing.
Flowers did not arrive - Zero communication to get a heads up / arrange a backup.
Online customer support was poor - Commitment of escalation but never happened. Followed up with online support - Again told that a QA Manager would review and reach out.
Ruined what I had planned for my Sister's 60th birthday celebration night.
Overview
My Global Flowers has a rating of 1.4 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with My Global Flowers most frequently mention and customer service. My Global Flowers ranks 242nd among Flower Delivery sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gwangjin Y.,
Thank you for your positive feedback. We are looking forward to working with you again!