MYKA

I ordered a personalized engraving bracelet for my boyfriend and YOU CHANGED MY SHIPPING ADDRESS. YOU! On my Confirmation Address I have the one I originally put down and on my shipping confirmation email YOU CHANGED MY SHIPPING ADDRESS, so my bracelet was returned and I sent an email asking if you could fix the address so you could send it back since it's for a Christmas present. It is not CHEAP, I paid more than $100. If I'm not going to get my purchase then give me my money back. Very bad.

I ordered a personalized necklace on 9/26 as a gift for my bride on our wedding day this weekend. I paid for expedited shipping and it has still not arrived. Order number *******.

I know after writing review useless company will say useless apology! Although I'm writing to make aware of new customers, I order to gift my wife for her 30th Birthday, I spend £227 for one piece of personalised necklace! The item not arrived after sever CHASE UP THERE IS NO RESPONSE FROM CUSTOMER SERVICE. They are literally FRAUD FRAUD FRAUD. I haven't received order and haven't received refund! SCAMMER! SCAMER! Get lost with my $#*!ing Money! Order number - *******, still if you say same story your system did not have more information PLESE THROW ALL YOUR BULL $#*! SYSTEM INTO BIN

Believe me and run away they are just scam you never get any thing from this company I am wondering if anyone ever gets anything from MYKA

Worst company I have ever dealt with, I ordered a necklace in November 2018 assured that it will be delivered by 24th December. Its now the 4th of January and still nothing. I have requested a tracking order number multiple times and still they have not produced anything. Apparently the way I ordered the necklace it does not come with a tracking order number, how in the world of 2019 does parcels that are being shipped not come with a tracking order number?

Very poor business and a complete scam, my banks fraudulant department will surtenly be contacted and informed of this comany.

I would give two stars, because SOMEONE did help me out, but gave me the wrong item twice and then after someone offered to help me the very last time and in return I would've sent my incorrect items back and received a new item I heard no more from MNN whatsoever. I even sent a new email 2 weeks later and still no response!
Their quality has gone down and clearly so has their customer service.

Bought as a gift well presented and fast delivery product arrived 2 days earlier than expected very happy with the purchase will be purchasing again in the future

So disappointed in customer service. They simply don't care. Never replayed on my emails...
Avoid! Better to order from China if you are living in Europe.

Ordered for granddaughters 16th, came 5 days early with full presentation set and bag. My granddaughter is over the moon and so am i. Highly recommended.

Order was supposed to arrive on 11 January, in time for my mother's birthday. As of now, the delivery is 15 days late and counting. Honestly, not sure what to think about this.

Ordered a necklace for my partner and never received it, when i emailed them I got an automated reply "It seems your order is late". No response from further email asking for a proper tracking number, 4 weeks later still ignoring my emails. Like many others I've experienced non existent customer service. AVOID LIKE THE PLAGUE.

Ordered weeks ago, nothing delivered, fobbed off by customer services, no updates at all. Keep chasing, nothing. Rubbish company, happy to take my money though

Excellent service beautiful love my necklace and breiclets, I would definitely buy it again as a present to dear friends. Gift boxed are very nice as well. It took only few days for delivery

Chain was nice looking but the name plate was very small th e very first time I wore it the lobster hook broke it was so little I really like the chain but I don't know about the Quality want be purchasing again

Ordered something 2 months ago, never received my package. Sending emails every day, they do NOTHING about it. Worst client service ever! Will never ever recommend someone to buy anything from them!

HI, I have bought from this store a few times now, even though there was 1 issue they replied in a timely manner and helped get it sorted asap. I am very impressed with the quality and packaging.

Very nice items, love purchasing their items as gifts.

The customer service is polite and kind, they answer questions and solve any request or issue promptly.

Definitely ordering form them again.

I placed an order and paid an extra $25 for "Expedited service". The expedited service never arrived on time (was one week late) and never received an email advising me that it would be late. THERE IS NO PHONE NUMBER FOR THIS COMPANY, you can only contact them through email. When I finally got the item, the bracelet was broken straight out of the box?! The irony was that is was delayed due to their "strict quality assurance standards", simply laughable. I have asked every day now fro two weeks for a refund of the bracelet and the expedited shipping cost I paid for. They are not doing it and basically just ignore your request and offer you all kinds of other possiblitlites of discounts on your next purchase etc... YOU ARE WARNED... VERY POOR CUSTOMER SERVICE.

I ordered my necklace 3 weeks ago and still have not received it. Horrible. I don't get any interactions with anyone there, false emails, no phone number. Definitely would not recommend

Thanks to you and your worthless necklace my kids didn't have a present for their mother. You lied about the ship date even after I paid extra! You suck.

Lots of products to choose from but there is a down fall to it as some names can only be 9 or 10 characters so if you are limited to certain products based on that.

I ordered 2 items - 1 the leather bracelet with silver name tags on it - we were happy with this purchase and have no complaints. So you can only imagine how I felt when the second item, a birthday present, arrived and engraved so small that you actually need a magnifying glass to read the engraving. I am not kidding if you didn't know any better you would never think they had been engraved the picture is with the best zoom I can get on my phone. I am now without a present and no reply from the company at all.

It will soon be time to ensure that I visit every single forum that this company is on and advertising through and writing a similar review to advise consumers to be careful, they aren't cheap! In the end the product isn't as expected, their prices do not support the quality, and quality control why in the world would you send out an engraved item that you cannot even see the engraving on? I worked as a typesetter many years ago and know this is very poor workmanship. Be a stand up company and respond accordingly.

I'm extremely disappointed with Myka's support team. I purchased an item and needed to make a change. As such, I used their website to request a cancellation less than 1 hour after I purchased the product. They responded to me 3 days later saying that they cannot cancel it as it's already being made. To be clear, their website says that you can cancel within 2 hours of placing an order and that cancellations are "processed on the day we receive your cancellation request". On top of that, their website said that they will respond within 24 hours, and the entire situation happened during working days (including placing the order). Based on this experience, the fact that the support person was so unhelpful, and submitting forms is their only contact method, I no longer trust this brand. What was supposed to be a Christening present for family and a huge and exciting experience, has turned into just another company with good marketing but useless support and shady tactics that only look after their own bottom line.