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Kitsch has a rating of 4.3 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitsch most frequently mention customer service, face masks, and good quality. Kitsch ranks 5th among Hair Care sites.
These masks have glowing reviews, i purchased 3,3 packs. Good price. I received them in a timely manner and was excited to try. After washing them in w/d like all my other clothing they shrunk a bit. But still fit well. Unfortunately my make up still rubs off on them and the ear pieces dig in as they are elastic ties.
I received my order fairly promptly, and the items (cotton face masks) were ok. But I only received two of the three items I ordered. I have contacted customer service three times, and still zero response. Like, not even an acknowledgement that they received my message. They are very good at bombarding me with daily marketing messages, though. So, if that's what you're looking for-- this is your place!
I love these face masks. I think they are my favorites so far of all the ones I've ordered. They are so soft and comfortable. Super cute and breathable.
Mask are very lightweight and I don't feel like it's squishing my nose. Has a good quality and very reasonable price. Very easy to breath! Highly recommended!
I really like the the satin pillow cover, so soft and smooth. I just hope it has a bed cover to match.
The texture of the cloth is nice, soft and light.
Hi Janet! Thank you so much for your review. We're happy to hear how much you like our Satin Pillowcase, and we'll make a note of your interest in a bed cover. Thanks again!
I super love their products especially their hair accessories. I have a long hair, and really love their set of headbands. They are so cute! I use them when I am at school, and they look really cute.
Hi Irie! We're so happy to hear how much you love our hair accessories. We truly appreciate your kind feedback!
It was a nice surprise to see the quality of the masks. I love the designs. I ordered a new set. The material allows you to breathe but it is not a flimsy quality.
Hello Kennedy! Thank you so much for your feedback on the quality of our Cotton Face Masks. We are so happy to hear how much you love them!
I am so happy with my Sleep Set! I can finally sleep in peace without having to think about my hair when I wake up. I have extremely thick hair and the towel scrunchies are just perfect!
Hi Lillian! We're so happy to know how much you love your Satin Sleep Set and Towel Scrunchies. Thanks for making our day with this kind review!
I am not sure where to send this. I used the product for the first time a few minutes ago and wow. Let me explain. I have long thick natural curly hair. I have never found a shampoo or conditioner that I am satisfied with. That is from store bought to salon purchased. That says a lot for a 47 year old. I constantly have tangles and knots. So bad that last March I cut 12 inches off bringing my hair to my shoulders. I was heartbroken because I was known for my long curly locks. I immediately noticed when I opened package the smell. It smell so clean and very refreshing. I used the shampoo bar. A little getting use to. I will admit. Then used the conditioner. The conditioner didn't lather a lot so I could not tell if it was in my hair or not. My hair is so thick just looked wet. So I added some more. Then I felt it soften up and the texture completely changed. I could not use the exfoliator because my hair was so thick and tangled. I rinsed. Got out of shower. Now the brushing my hair after my shower is usually a long process. It is me huffing and puffing. Dangler and brushing. Then repeating. It usually takes a good 20 plus minutes to get tangles and knots out of my hair. Tonight. I used no dangler and my hair which is now almost back down to my bra strap brushes right out in less than 3 minutes. I was in complete and utter shock. That is just after the first wash. I am so happy. I cannot thank you enough. I hope to continue to be a satisfied customer and hope to continue to be able to purchase the product.
Products used:
Rice protein
The quality of the masks is great. I also enjoyed the color scheme option you gave. I gave the tie die and grey ones to my son. They are also very comfortable and donât tug the ears like some do!
Hi Barbara! Thank you for your kind comments on the quality of our Cotton Face Masks! It's customers like you that are the best part of our brand. Thanks for making our day!
On May 26th I ordered graduation gift sets and it's June 24th and I still have not received them! I contacted the owner and she assured me the products are on their way after excuse after excuse (COVID, LA Protests, UPS all blames for delays) but no responsibility taken on part of the company. Will never order from this company again
Hello Lynda, thank you so much for your feedback. We take your comments to heart, and we are working to do better and be better.
We are truly sorry for the delays with your package. Some of the delays were out of our control, but we should've done a better job communicating with you to ensure your package arrived in a timely manner. We are so sorry about this.
We’d love the opportunity to make this right for you, so we will be reaching out to you via private message. We are ready to help however we can, answer any and all questions, and most of all, listen. Thank you for supporting us and giving us a chance. We don't take it for granted.
I love the elastics i love the fact that you also sent an email after purchasing that shows good customer service. Wishing you guys all the best, and see you at the next purchase :)
Hi Gary! Thank you for the kind feedback, and we are so happy to have you as a part of the KITSCH community :)
This Is the Best site for buy. Amazing experience, and good response from contact support too. I love this
Hi Reeta! Thank you for the kind feedback! We appreciate your support. Thank you again!
I'm very happy with the quality and how cute these are. Also, the price is great! Now I can rock some style during this pandemic.
Hi Emmeline! We are so glad to hear how much you love our Cotton Face Masks! Thanks so much for sharing. Stay safe (and stylish)!
The masks are so great! Well made, good quality and actually fit my small face! I am so impressed! Thank you very much!
Thanks for sharing, Liana! We really appreciate your kind feedback!
These are very comfortable and a great price! So far I am impressed with the quality of everything I have purchased from Kitsch!
Hello Josie! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
These masks are great and durable. They were delivered quickly too. I am certain they will last a very long time. 0
Hello Nigel! Thank you for the kind feedback! We are so happy to hear how much you love our Cotton Face Masks. Thanks for making our day!
Love these hair ties! Good quality and when they stretch out they're easy to shrink back to size with hot water!
Hello Evangeline! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
Wow, This is really awesome. Totally satisfy with the service. Highly recommended. Hope for the best in future. Thank You.
Hi there! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
The masks are super cute and comfortable to wear! I love them so much. Plus the customer service is superb!
Hi John! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
Wish I could tell everyone if the masks that I ordered were fabulous or not. However, I have been waiting for a month to receive my order.
Hi Nicole, thank you so much for your feedback. We take your comments to heart, and we are working to do better and be better.
We are so sorry to hear how long you have been waiting for your order. This is not right, and we’d love the opportunity to make this right for you. We will be reaching out to you via private message and are are ready to help however we can, answer any and all questions, and most of all, listen. Thank you for supporting us and giving us a chance. We don't take it for granted. Thank you!
I like these masks because they are breathable you can wash them and they were so inexpensive but the quality is not lacking I hope this helps
Hi Jane! Thank you so much for sharing your kind feedback. It's customers like you that are the best part of our brand. Thanks again for making our day!
Hello guys this is such a wonderful website I highly recommend it to you all. It's very useful website for our daily needs and it's mind blowing...
After a few times visiting the channel I suddenly realized Kitsch was amazing. Everyone should give it a try
Hi Huynh! Thank you for sharing your great experience with our company and we appreciate you spreading the word! You made our day and we will try our best in providing quality products as well as customer service!
Hi I'm nusrat! Kit.sch is so good and affordable. Products are also goor.its so much apprecative. Customer service is too gentle and good. I personally really like this.
Hi Nustrat! Thank you for sharing your experience with our company! You made our day and we will try our best in providing quality products as well as customer service!
I might just need to buy them all Cool, stylish and cheap very easy to match with any outfit I give it a thumbs up
Products used:
Musks
Gain trust and grow your business with customer reviews.
WOMAN-OWNED GLOBAL ACCESSORY BRAND. We are committed to creating high quality products that are effortless, elevated, and easy to use. From fashionable shower caps to minimal metal hair clips, KITSCH is evolving your everyday essentials.
Thanks for your review of our Cotton Face Masks, Syd! We appreciate your kind feedback!