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Kitsch has a rating of 4.3 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitsch most frequently mention customer service, face masks, and good quality. Kitsch ranks 5th among Hair Care sites.
These masks have glowing reviews, i purchased 3,3 packs. Good price. I received them in a timely manner and was excited to try. After washing them in w/d like all my other clothing they shrunk a bit. But still fit well. Unfortunately my make up still rubs off on them and the ear pieces dig in as they are elastic ties.
I received my order fairly promptly, and the items (cotton face masks) were ok. But I only received two of the three items I ordered. I have contacted customer service three times, and still zero response. Like, not even an acknowledgement that they received my message. They are very good at bombarding me with daily marketing messages, though. So, if that's what you're looking for-- this is your place!
These are the best and cutest masks I've come across. They're light and breathable too. And the customer service is stellar. Highly recommend!
Love these hair ties! They are the only hair ties I use now. Great quality, awesome customer service!
Hi Sharon! So happy to hear our hair ties are your new go-to. Thanks so much for sharing your kind feedback!
Great materials, quiet and not crinkly sounding. Instructions were clear and simple. Feels high quality and fit my big head and hair.
Hi Brooklynn! Thank you so much for sharing your kind feedback!
I bought this as a gift. It looks good to my sister and my mother also likes it too. This clip fits to every one.
Hi Jay! Thank you for sharing your kind feedback on our snap clips!
Marks quality are really really impressive I think you should buy mask from this site and mask is good and the design is very attractive
Very bad service and unable to return if you are not in US. Not recommended if you are not sure or want refund.
This business is very useful to us especially students, to make more money in their Teenage. Must try this business to become financially freedom.
I just love working with this company. It is managed with great leaders. I have nothing to say but by far this is the best company i've worked with.
Thanks for your kind review, Jay! We are so happy to hear this!
It is very good online shop. I like it very much. The quality of the product is wonderful. All of you should purchase products from here.
Love the quality of these masks. The fabric and the patterns are great and they are priced well too. I would buy more!
Hi Sloane! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
I never received my order, contacted them several times and no one responded. Luckily my instruction refunded my money and are investigating them.
Hi Lei! Thank you so much for your feedback. We take your comments to heart, and we are working to do better and be better.
There is no excuse for us not responding sooner to your order inquiries. We are truly sorry about your experience.
We’d love the opportunity to make this right for you, so we will be reaching out to you via private message. We are ready to help however we can, answer any and all questions, and most of all, listen. Thank you for supporting us and giving us a chance. We don't take it for granted.
Obviously great And useful. Hope We will get better and better service in future. Strongly recommended.
Tip for consumers:
It's really helpful. Strongly Recommended
Products used:
cosmatics
Hi John! Thank you so much for your kind feedback. Customers like you motivate us to be better!
These are just as pictured and absolutely nice and adorable. Quality is outstanding and super comfortable.
Hi Stacie! Thank you so much for sharing your kind feedback! We're so happy to have you as a part of the KITSCH community. Thanks again!
Worry no more if you can't sleep, I bought a pillow and now I sleep like a baby. Excellent website and service.
Products used:
Pillow
These pins are such a good quality well made and hold hair very well and look very pretty with any hair style.
Hi Jayda! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
I love the masks they have been very helpful, the service is excellent, the shipping is easy and fast, I love it.
Hi Jessica! Thank you for sharing your experience with our company! You made our day and we will try our best in providing quality products as well as customer service!
This websites it's good and there is a amazing products and event a good quality and I love shopping this website.
Products used:
Shoes
Kitsch is vary nice store and i order i love kitsch store
Thanks for customers service
I will order again
Amazing products and company. Their products are so nice and useful. They are so cute and perfect. Love them!
Hi Frances! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
They work so nice I bought them twice. Great job Kitsch. You ladies are the BOMB. Customer service is on it
Hi Roxanne! Thank you for the kind feedback, and we are thrilled to hear how much you love your styling clips! It's customers like you that are the best part of our brand. Thanks again for making our day!
Comfortable face mask, affordable and fashionable but most of all good customer service. Way to go...
Thanks for sharing your kind feedback, Saige! It's customers like you that are the best part of our brand.
Just awsome. I really love this site.in a word, its very helpful and effective for every person. Its a super website
I have very thin hair and I use their scrunchie to add volume to it while outside. They dry my hair pretty fast and leaves great result!
Hi Jay! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
Gain trust and grow your business with customer reviews.
WOMAN-OWNED GLOBAL ACCESSORY BRAND. We are committed to creating high quality products that are effortless, elevated, and easy to use. From fashionable shower caps to minimal metal hair clips, KITSCH is evolving your everyday essentials.
Hi Elan! Thank you for the kind feedback on our Cotton Face Masks and our customer service team. You made our day!