business logo of MyPillow
How would you rate MyPillow?
grey star
grey star
grey star
grey star
grey star
Washington
2 reviews
71 helpful votes
Follow Glenda H.
Unfollow Glenda H.
Send Message
Share Review
Report Review

Sleepless in Seattle
September 26, 2020

I bought this pillow after all the hype and also bought one fir my sister in law. We both hated it and gave it away. Because I'd bragged about wanted to get a pair, my brother bought them for me as a Christmas gift. They have been in the package and not opened For 5 years because I am horrible at returning things. I will open the package one day and use them as fillers at our vacation home. This pillow is so uncomfortable and a complete waste of money to say it nicely. It's basically a scam.

Date of experience: September 26, 2020
GB
1 review
8 helpful votes
Follow DIANE C.
Unfollow DIANE C.
Send Message
Share Review
Report Review

My Pillow has just come to the UK. Cannot get hold of anyone to speak to re problem. Email address bounces back. Pillow is like a bag of crumpled foam and if you move your head it squeaks. They have a 14 day contract cancellation T&C where they refund everything no questions asked but no idea of where to send it back to. They have a 60 days Refund Return Policy but do not refund on packaging to send or return.The pillow is so uncomfortable my sleep is worse than ever. USA Customer Services no help either.

Date of experience: November 25, 2019
Florida
1 review
0 helpful votes
Follow Jack D.
Unfollow Jack D.
Send Message
Share Review
Report Review

Should be called the worst pillow ever! Don't believe the five star or the three and four star as well, probably employees. Save your money go buy a good pillow. Just like his shoe story when they're gone they're gone till he gets more from China.

Date of experience: January 17, 2023
Texas
1 review
1 helpful vote
Follow Sheila H.
Unfollow Sheila H.
Send Message
Share Review
Report Review

Love MyPillow!
January 20, 2021

I've had my pillows for a while now and absolutely love them! Best part is that they can be washed and after drying, they are all plump and fluffy for days. Usually try to wash every 2 weeks. Definitely recommend to anyone!

Date of experience: January 20, 2021
Florida
1 review
0 helpful votes
Follow BRIAN T.
Unfollow BRIAN T.
Send Message
Share Review
Report Review

I ordered 4 of the extra large firm pillows, that might have been my mistake, I should have tried the regular ones, the only thing they are good for is keeping my mattress from hitting the wall, it's impossible to sleep on them. They're a joke

Date of experience: May 14, 2020
Texas
1 review
4 helpful votes
Follow Shon W.
Unfollow Shon W.
Send Message
Share Review
Report Review

Terrible Pillow
March 13, 2022

We bought two - paid about $100! The pillows were flat in less than a month. They were so terrible, we just had to throw them away. My sleep was disturbed and my back ached from trying to sleep on these pillows. In my opinion, one of my worst purchases!

Date of experience: March 13, 2022
Florida
1 review
2 helpful votes
Follow Kathy E.
Unfollow Kathy E.
Send Message
Share Review
Report Review

Disappointed
March 18, 2021

Bought 2 my pillows in 2008. After washing them properly & drying them properly. They were a piece of crap! Overrated & too expensive! Not what they say they are at all! It made me pick at least 1 star, I wanted to choose no stars!

Date of experience: March 18, 2021
Kentucky
1 review
1 helpful vote
Follow Kimberly H.
Unfollow Kimberly H.
Send Message
Share Review
Report Review

Stiff
August 31, 2021

I got mine as a gift and was so excited, it now lays against my wall. It's so thick and there is NO give to it. I sleep at an angle Because my head doesn't sink at all. It's like sleeping on a rock, no matter how much a beat it it stays in place. If you like EXTRA firm this is it.

Date of experience: August 31, 2021
West Virginia
1 review
14 helpful votes
Follow Ricky P.
Unfollow Ricky P.
Send Message
Share Review
Report Review

Junk
April 22, 2023

The pillow is junk and has very little stuffing in them and I can't stand the man and spends all his money on lies with Trump and just lost his lawsuit for 5 million dollars. Pay your employees more and stay out of politics. U notice he only advertised on the Fake right fake news Fox!

Date of experience: April 22, 2023
North Carolina
1 review
1 helpful vote
Follow Stephen C.
Unfollow Stephen C.
Send Message
Share Review
Report Review

After a few minutes in the dryer to fluff it up, it has worked exactly as advertised. This has been a great purchase for my wife and me. She has back problems and I have had neck surgery. My Pillow has given us our sleep back!

Date of experience: September 25, 2023

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120