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Indiana
1 review
0 helpful votes
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Slippers
March 21, 2023

I ordered slippers and they were to big, I asked for and exchange and they said sorry it was a close out sale, so my bad o. Not reading that but if you had any customer service at all they should exchange,they have them still in stock.Now I
am out $41.00.

Date of experience: March 21, 2023
Texas
1 review
1 helpful vote
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I was given sheets as a gift. Wanted to exchange for a different color. Customer service won't take calls. Won't return calls and is basically nonexistent. If you purchase from them( which I won't) know all sales final because they operate that way.

Date of experience: January 11, 2022
Canada
1 review
0 helpful votes
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Lumpy, NOT good
August 22, 2021

There was so much hype about these that i thought what have i got to lose? They are full of shredded memory foam & they were constantly shifting while i slept. I had more comfort using my old contour memory foam pillow. Im giving this one to my sister... IF she even wants it.

Date of experience: August 22, 2021
Wisconsin
2 reviews
5 helpful votes
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Junk stuff!
December 17, 2023

Cheaply made. Just cut up pieces of foam (and he has a "patent" for this crap? Had to give up on them since they gave me headaches every morning. Mike is "Mr. Sleazy Snake Oil Man." Bet he gets grease all over his pillow and bet he is using someone else's, just like me. Shame, shame, man!

Date of experience: December 17, 2023
Maryland
0 reviews
1 helpful vote
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Poorest quality ever
January 20, 2022

I bought my pillow about 2 months back. Now I see the the big price drop. Overpriced at $2. I imagine the profit made in the beginning. This product boarders on fraud. Lousy compared to $4 Walmart pillow. If you buy it you better love because there is no returns. The reviews are supposedly political, what a lie as it is really lousy.

Date of experience: January 20, 2022
Texas
1 review
1 helpful vote
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We bought two different support type pillows in Jan 2016 as my wife and I have different sleeping needs. Started off fine but after about a year we started noticing they did not maintain the support.

Then later when at our chiropractor for waking up with neck / head aches, he said it was our pillows. So here we are 2 1/2 years later and reached out to MyPIllow and all they will do to honor their 10 year warranty is 'exchange' the pillow.

We have 2 different type of pillows and they will just exchange them for the 'same thing' - even though the pillow quality will likely be the same in the future. I'd rather go back to Walmart or something and buy a new pillow every year or so than repeat this - especially at the cost they charged for the pillows.

Date of experience: July 20, 2018
Michigan
1 review
8 helpful votes
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50+ year old man with a family and spend money wisely. Commercials sold me on getting these. Honestly, in Gods eyes, these pillows, like all, are great for a few weeks. After that, they are not even average. After months. You realize the mistake you made trusting the bogus commercials. Learn the mistake for your self, don't just take my word for it!

Date of experience: March 7, 2023
California
1 review
4 helpful votes
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I've spent my life seeking the perfect mattress & pillows that don't cost arm & leg. Finally, I gave in to the Mypillow. Skeptical! Ive never been so happy with a purchase! This mattress topper & pillows have changed my life! For the 1st time in decades I no longer suffer from Any back or neck pain! I never want to get out of my fabulous bed!
Honest, true to there word, thank you MyPillow for Excellence! My search is over, at long last. Oh! And my bed is so much nicer to look at!

Date of experience: December 5, 2018
Virginia
1 review
24 helpful votes
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Ordered 3 pair slippers for Christmas presents, Sizes 6-6-8. Received 6-8-9. They would not exchange the 9 for the 6 ordered. Three months of inside wear the 6&8 came apart at the ribbing exposing interior layers. Customer service very rude and refused my request to refund or exchange. $450.00 for 3 pair. Your cross sold me Mike. Shame on you for displaying Jesus' cross to promote your sales. Horrible quality. Horrible customer service. Where is your Christian integrity?

Date of experience: May 31, 2023
Florida
1 review
1 helpful vote
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Hey Mike, I can appreciate your patriotism, your pillows are okay nothing to brag about. You're my pillow mattress topper completely sucked. Sorry man just got to be honest I've never slept a good night on that mattress copper. I thought one from your competitor and it cost less and I sleep better every night. As a matter of fact it's on top of yours. Good luck man

Date of experience: January 12, 2022

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120