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Arizona
1 review
1 helpful vote
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Poor Quality
January 23, 2021

Do not waste your money on a My Pillow. The pillow is lumpy. If you put it in the dryer as the company suggests it only gets worse. It offers no neck support. The commercials are way overhyped and seem to actually be scam because I'm extremely disappointed in the My Pillow product.

Date of experience: January 23, 2021
Massachusetts
1 review
0 helpful votes
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Avoid it
December 1, 2022

Their products are decent but the customer service sucks. Their 3rd party billing company Splitit is a scam company that will bill you twice and then lie about it. I purchased a 63 dollar item and it ended up costing me 89 bucks. Avoid them both

Date of experience: December 1, 2022
Florida
2 reviews
0 helpful votes
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Overrated
October 17, 2020

I have neck problems. Bought a bone pillow before I thought I should my pillow get a try. It's lumpy and it really doesn't stay in place. I didn't ask for money back. They are in guest room. But I am back to my bone pillow which costs less

Date of experience: October 17, 2020
Tennessee
2 reviews
14 helpful votes
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I just purchased 2 Twin XL mattress toppers. I own a Pest Control Business since 1997 in TN. I place Multable orders from multable vendors. My Pillow website is very hard to navigate. So, within a 2 hr window I placed a 2nd order because I never recieved a conformation email nor was my credit card charged.
Today I had **4** Toppers arrive. Checked my credit card & sure enough, I had 2 identical $464 charges. Called my pillow. Long story short. Sure, they'll refund my money for the duplicate order, minus
$20 × 2 = $40 for their shipping labels. So much for 100% Money Back Guarantee!

Date of experience: August 26, 2020
Minnesota
2 reviews
50 helpful votes
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Purchased two pillows a few years ago and found them to be OK... nothing special, nothing great... contrary to what was sold us. The sales practices and the product itself don't measure up and with all the ongoing complaints about BOGO offers, over priced mattress covers and the latest... a Covid-19 miracles cure, it's no wonder the guy is crazy and should be shut down. Never buy a product from this lunatic and you'll be glad you had nothing to do with My Pillow. Wish I could say the same.

Date of experience: August 24, 2020
California
1 review
0 helpful votes
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Bad customer service
March 31, 2023

I spent so much money on these pillows. I developed severe allergy from the foam they use. The customer service wanted me to pay shipping fees to return them. Horrible quality & money driven company. I would never recommend them. I threw the pillows in the trash & lost my money.

Date of experience: March 31, 2023
Florida
1 review
0 helpful votes
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A nightmare
April 15, 2020

The pillows were hard, the worst pillows I have ever had. I woke up with a headache after trying to sleep on this very uncomfortable pillow.
I tried to give them to my husband and he tried to sleep on them, half way through the night he threw them on the floor. Not sure why the guy make it a point to wear his cross outside his shirt collar, doesn't make him honest

Date of experience: April 15, 2020
Pennsylvania
1 review
0 helpful votes
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I bought this pillow for my husband for Christmas. He wasn't nearly as excited to have it as I was to give it to him. In fact he left me sleep on it the first night. What a let down. He tried it the following not and we both feel we like the pillows at Kmart better! (Joe Boxer brand). My advice is to NOT waste your money. It's a pillow and there is nothing magical or special about it. The only high I got from it was the high price.

Date of experience: August 17, 2019
Florida
2 reviews
16 helpful votes
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I hate to beat a dead horse but, this $#*! Mike Lindell is still allowed to spew out his lies on the Tucker Carlson show. I've been forced to watch a different network just because this show continues to air his crap. If anyone at Fox News actually used the product they take blood money from, they would have to agree this company is a sham. This jackass border on false advertisement with his geeza sheets. He doesn't actually say it but, he implies that all his products are made in his "home " state of Minnesota. These ads show sheets that " flow" over your bed. The reality is these sheets are made in India and probably never see Minnesota. They are the most wrinkled sheets I've ever seen. The "actors " used in these commercials should be condemned from making any other lies. I could go on and on but, goal in life to see this lying hypocrite go bankrupt. Someday I would like to watch Tucker Carlson again.

Date of experience: August 20, 2019
Nevada
1 review
0 helpful votes
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Ordered my pillow Dec 10 2021 as of today Jan 4 still no pillow. I did get a tracking number which said it will be here Dec 20. When I went back to check tracking it was blank? Called customer service but because of Covid they cant answer phones? Didn't know know Covid went through phone lines. Left message which will take 72 hours to answer? Got a call that they would check with delivery company. Got an email said it would be here Jan 3rd or 4th? You would have thought an American company could get a pillow delivered from the to Las Vegas much fast then almost a month. You can order stuff from over seas and get it faster what a SHAME.

Date of experience: January 4, 2022

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 15th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120