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Colorado
1 review
18 helpful votes
Follow Mary G.
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I wouldn't be surprised if this were deleted. I hope not. If I could give zero stars, I would. I've given this pillow four months holding out hope that I just need to adjust, but it's worse every week. Clinks together, falls into the crack between mattress and headboard. Just absolutely the worst pillow imaginable. Serious discomfort. Neck, back pain and waking multiple times in the night to readjust. I finally theee it out and replaced with an average medium pillow and can finally sleep again. My pillow is a scam and a terrible pillow. Hope this isn't censored because y'all need to know.

Date of experience: June 9, 2020
Pennsylvania
1 review
7 helpful votes
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I ordered two pairs of the fleecy-lined slippers Mike Lindell heavily advertised in size 8 (they say to order larger than your normal shoe size - mine is 71/2.) When they arrived, l found them so small that it was hard to get my hand inside, far less my foot.) The cost of the order was $113. What did My Pillow refund? $80. So they put $33 of my money (30%) in their pockets. They say "100% refund, less shipping." At commercial rates, for a small, light, box, l estimate their return shipping cost at around $8 max. So they scammed me out of $25.

Date of experience: July 8, 2023
New Jersey
1 review
18 helpful votes
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To return a sheet set which didn't fit my bed as it was too large, it cost me $33.59. This included the Shipping of $10.69 to me. I'm very unhappy and they made it difficult for me to make the return. Customer service wanted me to pay almost $10 for them to send me a return label! Even though returning it via USPS it cost me a lot since I also had to buy a box to return it in as the mail bag it came in tore. I will never buy from them again and feel I was ripped off.

Date of experience: April 18, 2022
Missouri
1 review
2 helpful votes
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No refund, no service
November 3, 2021

My pillow refuses refund. I called, emailed with no response. I contacted the BBB and my pillow response was "We do not recognize the BBB as a legitimate company. Therefore, we will not be responding to any further communications." Nice people ha? Crack heads.

Date of experience: November 3, 2021
Arkansas
1 review
0 helpful votes
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Slippers
August 4, 2022

Tried to order on line and would not go through so I called the 800 number. Tried to sell me a 12 when it said online to order 1/2 size smaller. Told them I wore 11.5 D. Told her to forget order. Spent a lot of time online and waiting on the phone to get. I will go to Academy.

Date of experience: August 4, 2022
Texas
1 review
3 helpful votes
Follow L H.
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Bad
August 22, 2020

I'm glad I didn't buy from u cuz ur on Trump's size and he has no idea what he's talking about not do u u both have no proof of anything and sure talk a lot about nothing! I will never ever buy anything from a Trump supporter like u when u find out what ur talking about let people know than u can talk other than that u may think about not saying anything at all.!

Date of experience: August 22, 2020
Massachusetts
1 review
1 helpful vote
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I love it!
October 11, 2018

Bought 2 i love it, wife didn't. After a year it felt like insides settled not sure. Took 1/2 the filling from my wifes and filled mine with it. AWESOME NOW! Mike offer a 1/2 fill more or a double filled! GREAT!

Date of experience: October 11, 2018
Pennsylvania
1 review
5 helpful votes
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Stuffed with newspaper.
January 20, 2021

If you're into sleeping on balled up newspaper like a hoboe, this is the pillow for you. I ordered two because I was willing to try anything for my arthritic neck. Paid a pretty penny for them, couldn't believe how cheap they seemed when they arrived. What was more unbelievable is that a pillow can actually be uncomfortable.

They did burn nicely.

Date of experience: January 20, 2021
New York
2 reviews
8 helpful votes
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I got swindled!
November 6, 2019

I bought my 20 year old daughter the My Pillow pillow from our local Shop Rite for $29.95 about 4 months ago. She was experiencing some neck and back pain. I had seen the commercials and when I saw the cardboard cutout of Mike, the My Pillow creator, I thought it was the answer. 4 months later, my daughter's pain is worse and she said it's the worst pillow she ever slept on. She told me she felt better sleeping on a $5 pillow. The My Pillow is misshapen and would not be an issue if it made you feel better. But sadly, it has not. Save your money. I wish I did.

Date of experience: November 6, 2019
Florida
1 review
1 helpful vote
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All Hype - No Comfort!
February 24, 2023

Since I've been seeing My Pillow on TV More and More. I thought it was time I've shared my personal experience with this brand.

This product is terribly overpriced! I have purchased both the firm and the medium for myself and my 91 year old Mother. This was 6 years ago.
I thought any pillow that causes much money and promise what they promise had to be great cause I too suffer from a little insomni. My mother said "they were junk" She preferred her Pillows that she bought 10 and 20 years ago. Or maybe a Sealy Pillow at $10 to $20 a from one of the major dept stores.

My mother was brought up not to complain but she said you could not beat a good night's sleep. I loved her dearly she passed away last August.

But for "goodness sake"how can this guy get away with selling this junk on-line and on TV forever?

Date of experience: February 24, 2023

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 15th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120