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California
1 review
2 helpful votes
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Bad Customer Service
November 30, 2020

We visited their site and they said we would receive a $10 coupon on our order if we supplied them with our phone number for texts which we did. We placed our order, waiting for the text which never came through. They now have our phone number for future marketing. We then contacted customer service and have been on hold 25 minutes. Thumbs down for MyPillow.

Date of experience: November 30, 2020
Minnesota
1 review
0 helpful votes
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Better than average
September 11, 2018

Worth sleeping on if you are sick of always buying pillows. I have king sized pillows and they are always expensive. So when I bought this pillow I figured it as an investment towards better sleep. I've had it for about 2 years, and washed it. To me it was worth it because its inhanced my comfort and I haven't needed to replace it.

Date of experience: September 11, 2018
Washington
1 review
0 helpful votes
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Lumpy and uncomfortable
September 19, 2023

I once used a cinder block as a pillow because I had non around, that was a better sleep than I've ever had with mypillow. Its just a awful pillow, super lumpy. You're honestly better just resting you head on your folded arms or just on your bed

Date of experience: September 19, 2023
Tennessee
1 review
4 helpful votes
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It smells badly
January 24, 2021

This pillow is worse than a $5 pillow I got from Walmart. I decided to give it a try after watching a commercial but it is so disappointing, it has no firmness and it smells horribly, even after I let it breath for a week. I wish I had read the reviews before spending the money. I will never buy another one of this crap.

Date of experience: January 24, 2021
Washington
1 review
1 helpful vote
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Best pillow ever, i have spent a lot of money on pillows, never could find one that worked, i spent over 100.00 a pillow that i had to return, he didn't even come close to working. Im like the girl on the commercial, her first night was wonderful, im 67 in my last stages and renial failure, getting good sleep is so important for me, i even bought a new mattress and still wasn't sleeping, i knew my pillow was a big part of it, so like the girl, my first night i slept through the night, didn't wake with a headache or sore night, thank you for making such a good product and im so sorry your having so many problems because of who you like and believe in, i thought this WAS AMERICA, not anymore, people want change, but not willing to change their selves, im ordering more today cause im afraid he's going on lose his business. Over politics. God bless you sir

Date of experience: May 4, 2022
Canada
1 review
8 helpful votes
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This pillow worked good for about 3 months. I bought the pillow for side sleepers and it provided good support for my neck and seemed comfortable. After 3 months and a washing (as per instructions), the pillow sagged. I'd have to plump it several times a night to get any support. Unfortunately, this pillow was a waste of money.

Date of experience: November 24, 2015
Nebraska
2 reviews
0 helpful votes
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Worthlesd
August 21, 2021

I purchased a My Pillow 3 months ago... this is the worst pillow I have ever bought! Does not live up to the hype... horrible support and over priced... I washed it once after 3 months... did not come back as they say it does... DO NOT BUY THIS!... worst purchase I have made!

Date of experience: August 21, 2021
Pennsylvania
1 review
0 helpful votes
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In spite of all the hype, the product was of low quality and not that comfortable. Maybe I am not the sleeper it was designed for, but I was quite displeased. I am glad that Bed, Bath and Beyond dropped them as they sell better pillows. The pricing of the pillows was also a questionable sales practice.

Rich Barkley - Registered Professional Engineer

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
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My Pillow sheets.
October 1, 2022

We bought My Pillow sheets. They are the worst looking sheets. Not saying bad quality. They were washed several times and no matter what you do you can not get th wrinkels out! I contacted MyPillow and due to the time period the will refund but take $9.98 for a return shipping label. I would never buy anything from MyPillow and will never recomend them to anyone. Leason learnt!

Date of experience: October 1, 2022
Michigan
1 review
5 helpful votes
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WORST PILLOW EVER
November 29, 2022

Couldn't even use for 1 month. Overpriced poor quality. Mike Lindell is a $#*!ing traitor of this country. I can't wait until he's indicted for seditious conspiracy. Any employee should seek employment elsewhere, I don't see this POS company has a future. I'll be burning these POS, poor quality, Overpriced pillows in my fire pit. I'd rate this company a 0 but had to rate something

Date of experience: November 29, 2022

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 15th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120