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Mystery Boxes

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Overview

Mystery Boxes has a rating of 1.1 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mystery Boxes most frequently mention customer service, tracking number, and dollar store problems. Mystery Boxes ranks 995th among Electronics sites.

  • Service
    56
  • Value
    60
  • Shipping
    58
  • Returns
    41
  • Quality
    56
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
66
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How would you rate Mystery Boxes?
Top Positive Review

“Mystery Box”

Kenney B.
5/21/21

I paid for one two months ago thinking it was a scam but today I received something alot more then what I paid for

Top Critical Review

“I ordered February 13th 2024 bad mistake”

Dukiesha A.
4/9/24

I never got my order and customer service won't respond back I've reaching out and nothing don't order from them it's a scam $179 and I got nothing. That's bad business I was getting it for my kids so yes don't order from them. I'm going to the better business to report them and their phone number is disconnected scam scam scam

Reviews (117)

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Reviews that mention popular keywords

mystery box (48)
Thumbnail of user teresae1182
Washington
1 review
0 helpful votes
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October 24th, 2024

I purchased from Mysterybox.com because of TiKTok. I won't waste my money again. I received a box of damaged/crushed junk from Temu and a useless digital padlock. Not worth it.

Products used:
none of it

Service
Value
Shipping
Quality
Thumbnail of user dukieshaanthony
New York
1 review
0 helpful votes
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April 9th, 2024

I never got my order and customer service won't respond back I've reaching out and nothing don't order from them it's a scam $179 and I got nothing. That's bad business I was getting it for my kids so yes don't order from them. I'm going to the better business to report them and their phone number is disconnected scam scam scam

Tip for consumers:
It’s a scam don’t buy from them

Products used:
I didn’t receive my order

Service
Value
Shipping
Returns
Quality
Thumbnail of user brians3688
New York
1 review
1 helpful vote
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May 30th, 2023

Ordered box,from mystery gifts plus paid $59 plus shipping, contained cell charge cable, wall plug, cell holder ( the button kind) and a scrub brush for straws total rip off. Could get this stuff at a dollar store. Stay away from ordering these boxes save your money I did not even want to. Give 1 start

Tip for consumers:
That it is scam I paid $59 for the mystery box plus shipping for a total of $109 fir 4 items I could get in a dollar store

Products used:
Cellular charge cable
Wall plug for charge cable
A button cellular phone holder
Scrub brush for drinking straws

Thumbnail of user madk10
Morocco
1 review
1 helpful vote
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March 15th, 2023
Verified purchase

I purchased a small size mystery box at $36.86 + an additional transaction fee of about $2.66. The package normally includes 5 random items as stated on their website. Not only I have received 1 item which was a wired earphones priced at 2.5 USD on their own package but on top of that it's defective. When I contacted the seller and explained the situation, they were very flaky, giving me excuses and didn't want to refund my money back nor pay for the return although they are stating if the client is not satisfied, they will issue a full refund with no questions asked (as shown on one of the pictures that I have included).

Extremely disappointed mainly that the ad popped up on the feed of a very reputable social media platform.

Thumbnail of user vanessaw229
California
1 review
6 helpful votes
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May 17th, 2021

Save your money! I paid $60 for the mystery box after I read a bunch of, what I can only assume we're fake reviews all claiming they got their money's worth. I got a cheap $38 game. Do not buy from these people.

Tip for consumers:
Save your money and don’t purchase a box from sell season

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimh1303
Canada
1 review
2 helpful votes
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March 2nd, 2022

I tried my luck and ordered 2 mystery boxes off a Face Book add, And all I got was 4 square inch box in a bag with little trinkets, that if I wanted I could of bought at a Dollar store for $3.00. I tried to get my money bac and that was a joke. It would have cost me over $50.00 to send it back to China I opened a case through PayPal and the return shipping address China sent was not a valid address by the time I let PayPal know, My case was closed because of wrong tracking number, and there was nothing I could do about it. So save your self the time and bull and stay away from these adds. If there to good to be true, They most likely are. Nothing but a scam.

Products used:
None of them there still in the little bag. I wouldn't use them

Service
Value
Shipping
Returns
Quality
Thumbnail of user marilynv77
Australia
1 review
2 helpful votes
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June 5th, 2021

I brought a super mystery box all i got was a key ring and a packet of cables was no electronic stuff like picture in add i could have brought this is coles for $5 dollars not worth the gamble stay clear

Tip for consumers:
That it was a scam

Products used:
None

Thumbnail of user robertm4662
Australia
1 review
0 helpful votes
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June 22nd, 2021

All up including postage $60 US and what did I get, earphones for iPhone that's it. Totally ripped off. Plus don't have iPhone. Wonder what they do with other things that they don't send. Don't use this guy.

Tip for consumers:
Details of number of items etc...

Products used:
Nothing only one thing

Service
Value
Shipping
Returns
Quality
Thumbnail of user yvetteo14
Illinois
1 review
13 helpful votes
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August 10th, 2020

Ordered 2 mystery boxes on July 14,2020. I paid $140.00 for next day service and left a $5.00. As of today and after over 10 emails to the company I still have not received anything. This is a scam don't do it

Thumbnail of user timo522
Washington
1 review
1 helpful vote
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September 3rd, 2021

I had originally ordered 2 large size boxes. Nope not only did they mess that up, but Diaisi store sent me some generic crap, it came in one small box, ridiculous. I will never buy anything from these thieves again.

Thumbnail of user darrens283
GB
1 review
0 helpful votes
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October 13th, 2021

I paid £70 for 2 large boxes full of electronics... so the description said along with all the fake reviews and photos.
Only to receive 2 pieces of junk that you could fit in 1 hand and probably worth £8 at the most. Do not be fooled

Tip for consumers:
Do your self a favour do not even think about buying from these thieves. You be better off getting robbed at gun point.

Products used:
Junk

Service
Shipping
Quality
Thumbnail of user glenna53
New York
1 review
5 helpful votes
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February 18th, 2019

Without a doubt the worst purchase I have ever made. They sell small, medium and large mystery boxes for $20, $50 and $100 respectively though I suspect the odds or getting any items worth having (if any are to be had at all) are the same regardless of what tier you purchase. I figured the items would at least retail for close to money spent but not by a long shot. I purchased the large box and got a pair of super cheap polycarbonate sunglasses that are so cheap they don't even have a brand name printed on them, not even one you've never heard of, and a fidget spinner. You could purchase these items from any dollar store for under $5! On top of that, they list an email but you can hang up getting a reply. DO NOT PURCHASE from mystery-boxes.com!

Thumbnail of user zackl27
Michigan
1 review
11 helpful votes
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June 9th, 2020

These guys will take your money and not even send you order details. The customer service is ACTUALLY non- existent... like there is no person actually running the site. That... or it's a bunch of barely competent seven and a half year olds.

Stay away

Thumbnail of user susanf1353
California
1 review
0 helpful votes
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July 6th, 2021

Biggest bunch of crap from China not worth anything. I could have bought this cheaper at the Five Below Store. I spent $73 and got a cheap hand held Game, Speaker and Ear Buds, hardly worth $73. More like $15.

Tip for consumers:
DON'T waste your money on bad product from China.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user trishag27
Canada
1 review
23 helpful votes
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August 12th, 2020

About a month ago I purchased a $50 apple box. I just received it. My son was so excited. When we opened the box it did not have any items related to apple what so ever. We go two fidget spinners. Yay! I could have bought those for $5 together at the dollar store but paid close to $80. I emailed the company with no response. Pieces of crap scammers. Don't do it!

Thumbnail of user kennethd382
Florida
1 review
8 helpful votes
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May 15th, 2021

Two weeks after writing a review, I received a so called mystery. The tent was only big enough to put a toy doll baby in it? Or use it for a sun shade for a small dog, witch I don't have one. Useless, what a ripoff! No return address on mailing label!

Tip for consumers:
To know that it was a scam. Don't do it.

Products used:
Tent, not useable .

Shipping
Quality
Thumbnail of user kurtr152
New York
1 review
2 helpful votes
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January 22nd, 2023

Ordered 3 boxes over 2 months ago and never received anything. I emailed them 4 times and also did a live chat and no one's gets back to you. If you don't feel like donating your money to this business I recommend you stay away!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimh905
New Mexico
2 reviews
4 helpful votes
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April 26th, 2021
Verified purchase

I ordered two mystery boxes and haven't received anything but they claim it was delivered on the 21st of April. I didn't get anything. I want a refund but I don't think I will get one from them willing. I will have to contact my bank.

Tip for consumers:
Don't do it they make promises but you will get nothing from them. They are a scam company that takes you're money.

Products used:
Purchased 2 mystery boxes from this company they offered some sort of electrical items. They have said they shipped the boxes but I never got anything from them.

Thumbnail of user liudmilak1
New York
1 review
2 helpful votes
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August 2nd, 2021

II've ordered - 2021 Unclaimed Amazon Walmart Target wholesale Items worth $90 Electronics, Toys, General.
In fact, I've received only the cheap smart watch $25 (real price) for the price $40.
It's a scam. Don't buy!

Thumbnail of user efrenr13
North Carolina
1 review
0 helpful votes
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April 28th, 2021

Stay away from purchasing a Mystery box from Tech N More. The pictures on the web site is false and misleading by 1000%. Dont purchase the Apple box or the samsung box it a total scam. There not even email me back on what happen. Save your money!

Service
Value
Shipping
Returns
Quality
Thumbnail of user crystalb164
North Carolina
1 review
4 helpful votes
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March 16th, 2019

I bought the Apple 49.99 box I paid almost 60.00 in total for 2 day shipping after weeks of waiting on my box i have emailed them twice & I still haven't recieved anything from them so please don't let these people steal your money... seriously a scam!

Thumbnail of user melissam2164
Ohio
1 review
2 helpful votes
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August 23rd, 2021

I ordered the super box for $48 they sent me a little box with earpods one only work I could have bought these at family Dollar for $10 this is totally a scam and I want my money back I reached out to them nobody's responded

Tip for consumers:
Don't use this site ever

Products used:
Earbuds

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennyd208
GB
1 review
0 helpful votes
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July 13th, 2021

In truth I dont remember buying this so have no clue what I paid but a nice little speaker that works well. Thank you.

Products used:
Speaker

Service
Value
Shipping
Quality
Thumbnail of user kenneyb1
Louisiana
1 review
1 helpful vote
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May 21st, 2021

I paid for one two months ago thinking it was a scam but today I received something alot more then what I paid for

Thumbnail of user dough189
Florida
1 review
10 helpful votes
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February 25th, 2019

Bought A $20 "SURPRIZE ME" mystery box and got an iphone 6 plus. Not too bad I guess. I would recommend it tho.

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