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Mystery Boxes

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Overview

Mystery Boxes has a rating of 1.1 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mystery Boxes most frequently mention customer service, tracking number, and dollar store problems. Mystery Boxes ranks 994th among Electronics sites.

  • Service
    56
  • Value
    60
  • Shipping
    58
  • Returns
    41
  • Quality
    56
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
66
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How would you rate Mystery Boxes?
Top Positive Review

“Mystery Box”

Kenney B.
5/21/21

I paid for one two months ago thinking it was a scam but today I received something alot more then what I paid for

Top Critical Review

“I ordered February 13th 2024 bad mistake”

Dukiesha A.
4/9/24

I never got my order and customer service won't respond back I've reaching out and nothing don't order from them it's a scam $179 and I got nothing. That's bad business I was getting it for my kids so yes don't order from them. I'm going to the better business to report them and their phone number is disconnected scam scam scam

Reviews (117)

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Reviews that mention popular keywords

mystery box (48)
Thumbnail of user bryannam6
Alaska
2 reviews
3 helpful votes
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April 22nd, 2020

I ordered back in December (an order totalling over 100 dollars), and I still haven't recieved it. I've been emailing them since and all I get is "that's a postal service issue, not ours. Take it up with them." Currently disputing that transaction.

Thumbnail of user kristinap141
Australia
1 review
3 helpful votes
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August 29th, 2021

Please please do not order from this company. We have not received anything from them for a few months now and even PayPal say they can't help us because the seller claims it got delivered. We never received anything! Buyer beware do not fall for this scam. And PayPal should be ashamed of themselves for even allowing this company to be on PayPal

Thumbnail of user angied238
New York
1 review
1 helpful vote
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April 20th, 2023
Verified purchase

My package took a month and a half to leave Jacksonville fl, to Chicago IL, then to Tallahassee fl, back to Illinois.
No communication at all. Ask twice to cx. Then got the package it had three fake gold mismatch earrings not backs dirty, in a bag marked $1.00
A extremely dirty not sure what it is as far as jewelry goes butterfly. In a bag marked $1.00.
The site clearly states $20 minimum in value... BBB will be getting involved in this scam.

Tip for consumers:
This site is a scam

Products used:
Nothing it was so dirty i threw them away

Service
Value
Shipping
Returns
Quality
Thumbnail of user wendyt198
California
1 review
5 helpful votes
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July 4th, 2020

Ordered package of $20 on 5/12/20 and as I'm writing this it's 7/4/20 package has not arrived at all no information of the package no order number nothing customer service doesn't work. Never ordering from this site again and I hope everyone doesn't either.

Thumbnail of user maggiec187
Pennsylvania
1 review
1 helpful vote
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March 4th, 2022

So I know it's a mystery box and u never know what your getting. I paid 60 dollars I got a small little box with a mouse and a flash drive I can't even use. Further more don't believe the reviews on there page I left a review and it never posted just 5 stars get posted. My first and last mystery box so dissatisfied.

Thumbnail of user terryh1399
Washington
1 review
1 helpful vote
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October 9th, 2023

Bought two boxes hoping for the best expecting very little got even less. There was two remote chargers a microphone for what I don't know an MP3 player of those still even relevant. A breathalyzer, and A remote shutter for camera phone and a power USB outlet, I got a total of seven items when I believe they promised at least eight. You know what they remind me of is Midway carnival prizes bright to the eyes but cheap $#*! as ever. Don't waste your money don't waste your money!

Tip for consumers:
Yeah that's the last time I'll probably buy some China s*** that I'm suspect of

Products used:
Maybe maybe I'll use one of them

Value
Shipping
Quality
Thumbnail of user kalas44
Georgia
1 review
1 helpful vote
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May 26th, 2023
Verified purchase

I paid $50 for the Amazon, target, Walmart mystery box. It was crap. The only electronic was a oil diffuser. It had 2 packs of paper, 2 watch bands, 2 dog toys, 4 dog jackets, (different sizes) a paper table cloth, a robe, kids cookie shaper, panty liners.oh and a refrigerator organizer(egg holder and drawers) all crap

Products used:
Maybe the panty liners

Thumbnail of user alexeya8
New Jersey
1 review
1 helpful vote
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June 6th, 2021
Verified purchase

I was think what they show in internet was thru but was fake! They was offer mistery boxes 29$ 39$ and super giant mistery box for 69.95 so I brought it took 10 days received the small box little bigger the my hand inside was an 12$ headphones they are scammers :(( (

Service
Value
Shipping
Returns
Quality
Thumbnail of user ursulaf29
North Carolina
1 review
3 helpful votes
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December 23rd, 2022
Verified purchase

I should have known. Never again tho. I bought the $30 box for the first time just to see what I would get. NEVER AGAIN. Fool me once, can't fool me again. A laminated black colored shiney 100 dollar bill (worth nothing), a memory drive, and a cross pendant that look dollar store cheap.

Products used:
None

Value
Shipping
Thumbnail of user barbaraz412
California
1 review
4 helpful votes
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June 15th, 2021

Don't waste your money your going to get out dated unusable junk! You can put that money to better use because the advertising they post is staged and you won't get any items worth keeping. Got an iPad that's so old you can't put any apps so it's a large phone to FaceTime or use safari to search the web. Got nothing but junk and took over a month to get it. Got it as a gift because of advertising and was embarrassed. The target and Amazon are better. Take my word don't but

Tip for consumers:
Don’t buy

Products used:
Nine

Service
Value
Shipping
Returns
Quality
Thumbnail of user alzien
Australia
1 review
0 helpful votes
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September 3rd, 2021

I would give no stars as this company is a reject that doesn't give you what you paid for.

Do not buy from these frauds. They advertise mystery box and you get rubbish items worth $2.
I paid for 4 mystery boxes and received 1 with,
1- red bad which is worthless
2. A mouse for a computer
3. Small screw driver set which is useless
4. Rubbish iphone case for an iPhone 11 but doesn't even match the description.

Do not be fooled by these scammers which you pay good money for and only receive what I have listed and I order 4 separate mystery boxes.
I paid a total of $90USD

Be aware people do not order from any of these sites and they use Amazon name as a way to lure you in. If it ain't from Amazon, forget about it.

Do not purchase any mystery boxes from these fake sights unless you know for sure your getting the goods.
Also be aware they might change their names to keep scamming peoples hard earned money for reject items.

Tip for consumers:
Do not use this site as it sells you $2 items for big money. Waste of time and waste of a head ache.
They are only out to get your money. Don't be fooled with their pictures and Amazon advertising it's all fake to lure you in.

Do not buy mystery boxes period.

Products used:
Nothing. I game them to Salvation Army

Service
Value
Shipping
Quality
Thumbnail of user margaretg760
Missouri
1 review
1 helpful vote
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July 3rd, 2021

I ordered 2 $27 mystery boxes and 1 $50 mystery box from Spin station. I received a little vaporizer and a knock off fit bit that didn't even work. Never received the $50 mystery box. SpinStation is an absolute scam. They refuse to issue refunds too. Buyer be wRe!

Tip for consumers:
That SpinStation is a scam

Products used:
None were useable, the little heart monitor bracelet did not work. The humidifier has a crack down the side. I contacted Spin Station and they refused a replacement and said they can issue a partial refund. SpinStation mystery boxes are a total waste of money and a joke!
I never received the mystery box that I paid $70 for.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tammym1114
Colorado
1 review
0 helpful votes
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July 9th, 2021

I checked out this company before purchasing. Apparently not enough! I ordered an unclaimed Amazon box and it was never delivered. Contacted them and they provided me with a tracking number saying it had been delivered. Spoke with carrier, post office and post master (live in a rural area) no one had record of said package. "CHONA and SHY" were the two customer service reps who always replied vaguely to all my emails offering no help but sending the tracking number to me again and again. Reporting to PayPal, authorities to open a case) and BBB. Absolutely furious! Mostly that I fell for it but also the lack of information out there to people to properly clarify on line scams like this one. I would stay clear of wasting any of your time or money to a so called company who lacks everything business and just steal people's money!

Tip for consumers:
Don't buy from Sellseason Amazon unclaimed packages!

Products used:
Received nothing to use

Service
Value
Shipping
Returns
Thumbnail of user kelliw94
Illinois
2 reviews
1 helpful vote
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June 26th, 2021
Verified purchase

I seen their advertisement on FB. Read a ton of obvious fake reviews and pictures. A lot were same reviews under different fake names. I honestly knew it wasn't gonna be legit but thought wth I'll just see what happens. I ordered the super mystery box. I got a tracking number. Tracking number was actually legit and I did receive a package. The super mystery gift box ended up being a selfie stick tripod. Definitely not worth what I paid. I'm not even sure what the retail price is on one but I'm not surprised I didn't get anything of real value. I haven't checked to see if it works but if it does I actually will probably use it.

Value
Thumbnail of user kathrineo1
Oregon
1 review
0 helpful votes
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July 7th, 2021

I ordered the super giant box or whatever and i got 1 tiny box of knock off airpods that were only worth 9 bucks. Thats it. Nothing else. Well they didnt even work so i contacted them. They said they would only give a 20% refund or i could pay them 20 dollars to return it. Do not order from them. Its not based in london like they claim.

Tip for consumers:
Just dont order from them

Products used:
Knock off airpods didnt work so nothing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user margaretc885
Texas
2 reviews
8 helpful votes
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March 18th, 2021

This is a scam. I did not receive a box. I did not receive anything. They gave me a tracking number that said my box was delivered via USPS but USPS has a 35 digit tracking number. I could not check with USPS because I did not have a proper tracking number. I pay $74.90 for two boxes. I emailed the company and they ask me to withdraw my dispute with Paypal and they will give me a 10% on a new purchase. They got me messed up. I will never purchase anything from out of the country! Scammers!

Tip for consumers:
You will not receive a box of electronics this is a scam!

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaclynz8
Florida
1 review
0 helpful votes
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May 17th, 2021
Verified purchase

I spent $80 on 2 mystery electronic boxes. I received and envelope sized package with a pair of broken ear buds and a selfie stick ‍‍ they advertised an entire box full of electronics and they scammed me!

Thumbnail of user patriciac3129
Wisconsin
1 review
4 helpful votes
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November 21st, 2022
Verified purchase

My fault for falling for fhis scam,I deserve to be kicked on the backside.
This site should be shut down for taking advantage of stupid consumers such as myself
All the garbage came loosely in the box,once I heard it rattling around in this small box I knew it wasn't going to be good.
I received a useless cell phone case,hexlights,cheapie headphones and this garbage watch which sells for 19.99. Needless to say I got a lesson which I didn't want...
Some people never learn but I am trying...
Honestly I feel so damn stupid right now
I was forced in giving that star,and they know what they can do with it.

Tip for consumers:
Don't fall for mystery box

Products used:
None

Service
Thumbnail of user davidp2670
GB
1 review
9 helpful votes
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January 25th, 2021

I instinctly knew when I clicked order that I was being stupid - and I was right. Multiple pictures of nice looking tents - great I thought, just right for the grandchildren to use in the garden. I know better than to respond to this rubbish - but they got me hook line and sinker. As a reminder to not be so stupid this was ideal. LESSON LEARNED.

Tip for consumers:
Don't Do It - you know when you see it that it is wrong - you're correct.

Products used:
None - its a scam !

Service
Value
Shipping
Returns
Quality
Thumbnail of user emalj
Norway
1 review
3 helpful votes
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March 24th, 2021
Verified purchase

Claim US based company but orders come from China.
I saw their ads on Instagram and wanted to place an order. I placed their super mystery box which cost me total of USD 47 with shipping. I was excited until i saw the weight of the box after they sent it. I didnt believe it going to be 0,1kg which is equal to 100g. I thought postal service might make a mistake and it's going to be heavier than that.

After almost four weeks the packaged arrived from China to Norway with a fake Apple USB C headphone which cost around $5 in AliExpress.

Please stay away from this shop, they are fully scammers, liars, and cheaters. They claim on their website that customers can get a whole package of mystery items on their order but in reality its not same as they claim.

Be aware, all those gif pictures on their websites are fake, items are fake, customer service doesnt reply. Their email account is full and the email u send them, returns back to you!

Fake! Stay away!

Tip for consumers:
Never purchase! Their ads on insta and their website are fake! They doesn't send u any of those things they promise to send!

Scammers!

Products used:
Nothing! Useless!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianes552
California
2 reviews
0 helpful votes
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May 21st, 2021

Thought I was dealing with Amazon but it was a Chinese company. These companies have many alias. I ordered a large electronics mystery box and got a padded envelope with a toy watch.
https://chinesescamers.blogspot.com/p/chinese-scam-companies.html
Was paid through PayPal. Have just opened a complaint with them. Specific Company that scammed me. SHANG HAI PIN LI IAT

Tip for consumers:
Make sure you have located the actual company you are dealing with along with contact information.

Products used:
None - I don't wear a men's toy watch.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryanf317
Pennsylvania
1 review
5 helpful votes
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June 5th, 2020

I ordered a medium sized digital mystery box and never recieved anything. When i contacted then about a refund i never got a reply. Most of the payment options they provide wont help with a refund unless contacted by the seller. Stay far away from this buisiness.

Thumbnail of user elainef239
GB
1 review
0 helpful votes
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August 3rd, 2021

I saw the reviews-people recieving Dyson hoovers or top if the range Airpods. I bought 2 super box deals. I received a candle, a selfie stick and a cheap pair of earphones worth 8 quid.
Absolute rip off. Shocking.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vanessad254
Ohio
1 review
1 helpful vote
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September 14th, 2021
Verified purchase

I just got my first mystery box in the mail and it is the WORST and most DISAPPOINTING box I have ever received! Congratulations Mysterybox! That is a huge feat! I spent $50 and got a $#*!ty waterproof Bluetooth speaker- worth about $2! What are the chances they will refund me like it website says they will? Not holding my breath!

Value
Quality
Thumbnail of user christineb1197
Australia
3 reviews
9 helpful votes
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March 1st, 2021

Received an envelope with 3 plastic lures. Was told by company better luck next time. There won't be another time. False advertising at its best. Don't fall for it.

Tip for consumers:
Reading the reviews

Products used:
3 lures

Service
Value
Shipping
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Quality

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