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Mystery Boxes

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Overview

Mystery Boxes has a rating of 1.1 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mystery Boxes most frequently mention customer service, tracking number, and dollar store problems. Mystery Boxes ranks 994th among Electronics sites.

  • Service
    56
  • Value
    60
  • Shipping
    58
  • Returns
    41
  • Quality
    56
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
66
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How would you rate Mystery Boxes?
Top Positive Review

“Mystery Box”

Kenney B.
5/21/21

I paid for one two months ago thinking it was a scam but today I received something alot more then what I paid for

Top Critical Review

“I ordered February 13th 2024 bad mistake”

Dukiesha A.
4/9/24

I never got my order and customer service won't respond back I've reaching out and nothing don't order from them it's a scam $179 and I got nothing. That's bad business I was getting it for my kids so yes don't order from them. I'm going to the better business to report them and their phone number is disconnected scam scam scam

Reviews (117)

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Reviews that mention popular keywords

mystery box (48)
Thumbnail of user av3962
Virginia
2 reviews
0 helpful votes
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June 2nd, 2021

They send you a. 50 square piece of cloth that my dog barely fits on. They then tell you to mail it back to China registered to get a refund. Or try to give you a 20% refund for your trouble.

Products used:
None I would like to reutn this piece of trash but cannot because it cost more to ship back than get the refund. This is a total scam

Service
Value
Shipping
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Quality
Thumbnail of user davidh5455
Illinois
1 review
0 helpful votes
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April 22nd, 2021

I ordered 12 April 21 but I still have not received nothing I have a trucking number but it says ticket made but no package. Emailed them three times. Nothing. Don't do it's a big scam.

Thumbnail of user aprilh358
Alabama
1 review
0 helpful votes
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September 3rd, 2021

Paid 60 for nothing got nothing claim it was delivered well why wasn't it delivered to the given address pos email mjservices or some crap they were useless and now there is no website no tracking number no nothing it's cool though EVERY DOG HAS ITS DAY. Day_day

Thumbnail of user taberr
Ohio
1 review
1 helpful vote
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April 23rd, 2021

Bought 75.00 box... got a charging cable and a usb memory stick for a pc. I'm reporting to inspector general. Would not buy from them.

Tip for consumers:
Don't buy...it's a scam.

Products used:
None

Thumbnail of user rebeccac1154
Arizona
1 review
0 helpful votes
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July 31st, 2021

They charge $75 for a mystery box and send a little item worth $5 then refuse to give your money back. They are a scam and a rip off don't waste your money

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user judyb1249
Michigan
1 review
1 helpful vote
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August 26th, 2022

I purchased 3 mysteryboxes, I have my receipt of how much I paid with an order number. None of them were delivered to my home and I am out all that money! Never again!

Tip for consumers:
Don’t do it!

Products used:
None there were none here mystery boxes I ordered big boxes and I received not one box!

Service
Shipping
Returns
Thumbnail of user jacalynnk
Oregon
1 review
1 helpful vote
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February 1st, 2021

Can't find my packages, the site keeps running me around in a very uncomfortable direction. Now I fill ripped off, for almost 80 bucks. And proof of purchase, really,

Thumbnail of user jenniferc2248
Australia
1 review
11 helpful votes
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March 9th, 2021

Paid 15.99 usd for mystery tent box got a emergency shelter what a joke china scammers please stay clear they advertise on Facebook

Thumbnail of user reneee62
Michigan
1 review
1 helpful vote
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March 29th, 2021

The item I received doesn't even say tent in the description.

It is a piece of silver plastic that says emergency shelter

Thumbnail of user kimn550
Nebraska
1 review
5 helpful votes
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November 27th, 2022
Verified purchase

Bought for fun. Paid 58.99 for 6 pieces of worthless nothing. Plastic necklace and pokemon cards. Fake stock certificates created

Tip for consumers:
Don't even consider.

Value
Quality
Thumbnail of user robertal116
Canada
1 review
0 helpful votes
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October 19th, 2021

Scammers just took my money an never sent me anything. Going to file a report on the company. Not happy when people scam people outta there money

Tip for consumers:
Dont do it there going to steal your money an not send you anything. Scammer site. They stole my money an did not send me a thing.. SCAMMER ALERT SCAM SCAM SCAM

Products used:
Nothing because I didn't receive my order

Service
Value
Shipping
Returns
Quality
Thumbnail of user valeriel264
Canada
1 review
6 helpful votes
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May 18th, 2021

Ordered the boxes for 60 bucks and all I got are cheap knock off apple wanna be ear buds and a cheap $#*! wrist watch. Freaking joke

Thumbnail of user joey320
Canada
1 review
4 helpful votes
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June 24th, 2021
Verified purchase

I bought 2 super electronic mystery boxes for $120 I paid and didn't receive anything this some bull$#*!

Thumbnail of user simonef27
Kentucky
2 reviews
19 helpful votes
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January 15th, 2021

Total scam. Don't fall for their crap. It truly is crap they send you. Advertised tents, not a piece of plastic with a string

Tip for consumers:
Stay away

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user veronicas365
Canada
1 review
13 helpful votes
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May 14th, 2021

Total rip off... DON"T buy unless you like junk... looks good on Facebook till you get package that can fit in the palm of your hand. TOTAL SCAM

Value
Shipping
Quality
Thumbnail of user bruceb904
Michigan
2 reviews
1 helpful vote
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May 24th, 2021

I paid over 50.00 for a box that was suppose to have a number or things and I got this crappy light!

Tip for consumers:
DON’T BUY!!!!!! Unless you want to get scammed

Products used:
I did not use the product at all being that it wasn’t anything that I was suppose to get and it was crappy

Service
Value
Shipping
Returns
Quality
Thumbnail of user marctaylor11
GB
1 review
0 helpful votes
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October 16th, 2023

I wasted money so you don't have to. Obviously a scam but I saw Scam Advisor saying it was legit, several websites suggested this was a trustworthy mystery box site compared to others & Trust Pilot gave it a 4.3 so I went ahead to test it. I'd wager that the reviews on there are paid for as there are only 14 of them & since there are companies built to provide fake reviews, that's probably the case. I missed the Sitejabber reviews:/

Not only is adding funds a laborious task, it also encourages G2A, the "world's largest digital marketplace" when choosing PayPal (Other options are Kinguin & Crypto.

I bought a $9.99 Samsung box thinking "Hell, why not. At least I'll see what it's about & it's not too much money to waste". Got a pair of headphones! Trick is you can only "Try again" or "Sell for" a ridiculously low cost added back to your wallet to try again. There is no option to claim the item even though the FAQs clearly state you will "receive a physical item directly to your doorstep". You have to pay the shipping by the way.

I tried again - stupid me. Got a type C adapter. Which I figured I'd try & claim but you can't. I tried contacting their support live chat but their bot message back says "Thanks you'll get a rely here or by email" - no reply obviously. I tried via Instagram & nothing either.

So you sell the item for a much lower cost than it's worth just to see, when you spin again on a lower cost box, if you get a larger item to sell & replenish your wallet. I repeatedly went for the cheaper boxes to see if it would provide any form of decent item or if it will provide me with a low value item like a sticker, or a credit. Every single time it span, it landed on a sticker, slowly depleting the wallet until there's nothing left.

Gamblers fallacy's a helluva drug. Don't be like me. Now I can't even close my account & the $0.07 left suggests they have my details which I will investigate.

Service
Value
Thumbnail of user richardh2131
Australia
1 review
0 helpful votes
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July 7th, 2021

Alike others I payed $60 for an advertised 90 dollar return on a large mystery box I got a cheap $10 kids stool in a little postal bag, I emailed them and they said that thats what you get, they then offered me a 20% discount on my next order the cheek, they are fraudsters in the biggest way stay away from they

Tip for consumers:
that this site is fraudulent and that its advertisement is bogus, and there is no help from the company they lie

Products used:
Nothing I only got a cheap kids foldout chair, no kid and to heavy

Service
Value
Shipping
Quality
Thumbnail of user joeyr80
Alabama
1 review
0 helpful votes
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April 10th, 2021

Paid for the large mystery box and recieved a display size tent. What garbage and false advertisement

Tip for consumers:
Stay away it’s a over seas scam

Products used:
Large Mystery tent box

Service
Value
Shipping
Returns
Quality
Thumbnail of user chantelleh22
GB
1 review
2 helpful votes
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June 28th, 2022

I purchased one of these and didn't get what I paid for it sent me headphones in a small box this is a scam

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user adriant139
Canada
1 review
0 helpful votes
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October 11th, 2021

Inset of car lifting device, they sent me a toy for 10$. Pay pall didnt accept my claim, because thay sent them tracking information

Tip for consumers:
Facebook customer

Products used:
tools

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulr1590
Canada
1 review
0 helpful votes
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July 7th, 2021

Paid $63 for a tent got a $2 Hammock fake trolls they advertise with fake websites and take it down a day layer.

Tip for consumers:
Stay away

Products used:
Did not get waht I ordered

Service
Value
Shipping
Returns
Quality
Thumbnail of user dupedf1
Netherlands
1 review
4 helpful votes
  • Send Message
February 5th, 2021

My advice: don't do it. They don't send anything and keep your money. Feel free to listen to your gut feeling: too good to be true.

Thumbnail of user joys355
Illinois
1 review
0 helpful votes
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June 1st, 2021

April 2021 I ordered a tent mystery box. I never received an item. Paypal has not helped getting a refund. Out $30.

Tip for consumers:
Tent mystery box is a scam. do not use Seller info
成都咕轩咕文化传媒有限公司

Products used:
None. I never received an item.

Service
Value
Shipping
Returns
Quality
Thumbnail of user martinr381
California
1 review
1 helpful vote
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May 27th, 2021

DO NOT GO ANYWHERE NEAR THIS COMPANY!
I ordered a big box on the 12th of the month and after 2 emails and downloading of the shop app and not received a tracking number. On the 26th the shop app said it had been shipped and on the 27th it said it was delivered 7 days ago. Which it never was. STEAR CLEAR!

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