MyTrendyPhone.co.uk

Horrific service. Ordered a phone case. Took close to a week before it was SUPPOSEDLY shipped. Ten days later an it is still not here. My options given were pay even more than I have already for a replacement sent recorded or a refund. They also to process a refund ask you to sign something which to me is providing them with your signature an important information that just simply isn't necessary. An given the fact iv bought something that has still yet to arrive I am somewhat concerned this company isn't legitimate or is buying from elsewhere an shipping upon an order. Will be contacting trading standards. An the police if my money doesn't arrive back in my account. Do not buy goods or services from this company. Terrible customer service and the product will unlikely arrive. Save your time money an patience.

Personally, I've ordered from mytrendyphone about 10 times, and so have a few of my friends. We've never had any problems with this company. I can say that delivery is very quick, with excellent communication at every stage of the order process.

Unprofessional phone repair and warranty repair processing. Mytrendyphone invoices the customer for warranties and, in addition, for repairs. The repair already took 4 months. Customer service and repair analysis is amateurish. I stay away from these money makers. The pictures used to justify the guarantee that the repair is not reimbursed are unclear and the causal connection is unclear. There is no answer to what was repaired on the phone before it broke. The phone was repaired and it quickly failed again and the customer is not compensated for anything. It's either a lack of unimaginable professionalism or a money-making knack.

Don't ignore all the bad reviews for this firm - you'll regret it.

Repair was substandard and they refuse to put it right. If anything goes wrong - you're out of luck with these jokers.
Also very long delivery times, poor communication and poor attitude to customers.

If I could have marked no stars then I would have. Promised 2-3 days delivery by royal mail. What a joke. What they don't tell you is it's really coming from Denmark! Then they fob you off with please just wait might take a little longer than expected. Worst customer service ever. They say still wait but if it ever does turn up and I no longer want it because of delay I have to pay to return. If you are thinking of buying here Listen to this advice, go and buy somewhere else. This firm should not be allowed to trade as they are dishonest and obtain money by deception!

What can i say.

3 weeks for a job they said 3-5 days.
0845 number with staff who did not care and just seemed to want to get off the phone asap. Email for an update and wait 48 hours for a response saying they will update at a later date.

One of the most unhelpful company's i have ever had the displeasure of using

Terrible service and terrible customer service. Ordered a phone cover over 2 weeks ago. Never received it. Was told to wait but never arrived. Was offer a refund after it failed to arrived a second time. Same story, didn't get a refund. Customer service tel line is completely closed. Alis Jacobs (customer service representative) is a waste of space as she will walk away rather than fix an easy issue. My trendy phone let me down on every level. Cheap price but even cheaper service. I don't think my order was ever dispatched!

I cant even get through to these people.

They have had my phone for a week and keep emailing me if I give consent for possible damage all I asked was whether they could fix the audio speaker and sound on my Samsung s5. Online chat is never available and the emails are brief and evasive.

At this point I don't even know if I will get my phone back!

I've sent my phone for diagnose,(it was dead),
After 2 and a half weeks they sent it back without any response.
So I've spent 30 £ for just mailing my phone across the country and still not working
First they are definitely not qualified for repairing a phone,
Second they don't have the guts and courtesy to tell the client that not able to find out what the problem is.
So this is a real waste of money.

Never received item!
Support is awful and phone is a 0845 nunber.
Chat help doesn't work, emails take 24/48 before reply and when they do, it's short and un-helpful
No tracking even though they charge for posting
Trying to get refunded as I type

I bought three mobile phone cases from this company. The first was the wrong colour and the second for the wrong model of phone - both my fault. The third was fine and I'm very happy with it. In the meantime I'd returned the other two. Firstly their online returns service that's supposed to give you a returns number wasn't working, then when they said to return it with the order number I did so. Their returns Terms and Conditions say refunds in 2-5 days. 22 days have passed since they confirmed receipt - no refund. Customer services keep saying they're processing it. Now they say that one of them was never received - despite the fact I have an email from them confirming receipt and my own proof of posting. Diabolical! Stay away.

Just got my first car a while ago. And, as I even sleep with my Nokia, you'd think my parents would have enough common sense to buy the car with Bluetooth already installed, but they didn't. I looked around local shops for something pretty, but reliable, and found nothing. However, I looked up some images on the web, and fell in love with Nokia CK-100 Bluetooth Car Kit. As it turned out, Mytrendyphone had it for the most reasonable price, so I ordered and got it within days.

I sent my phone to them for repair 18 days ago and I am still waiting! I called and begged for speedy repair 5-6 times. I got nowhere.
Just stay away! If you think it will not happen to you... IT WILL! I have never come across any other company in any other sector with such poor customer service.

Cheap- cheaper- cheapest - Mytrendyphone! I was looking for a cheap HTC Desire HD armband, as I do quite a bit of jogging. I went to Kelkoo, and compared prices of various companies - MyTrendyPhone was the cheapest by far! Maybe because of the bulk packaging, but I'd throw the box away anyways, and it's not like an item like this would break. So I ordered. Delivered by Royal mail two days after the order, just as they said on the website. I'm more than satisfied with this purchase.

I ordered a phone cover that was "in stock" and the company took payment from my card. The next day I received an email to say it was not in stock and there would be a 5 to 7 day delay. That was 18 days ago and I have received no further communication. I am currently trying to get my money back.

The same product I was after seemed to be offered by a few other companies. What drew me to My trendy Phone was the best price offered.
Delivery was a couple of days.
Oh, and the product turned out perfect too. My Trendy Phone is definitely saved as a 'Favourite'.

I ordered a cover and back for a Nokia 6700 and, as I was in a rush put in the wrong address, the item shipped and was returned. Once the address was corrected the item was reshipped with no extra cost to myself. Kudos to this company for doing that. The parts arrived within three days to the Republic of Ireland. Excellent!

When looking for new mobile phone cover or battery, charger, etc, MyTrendyPhone is one of the first sites I visit. Wide variety of products and prompt delivery also.

The case looks like it will protect the phone well, great price, great service. I can show off my new rose iPhone without fear of damage. Many thanks:-)

I'm really satisfied with the screen protector that I bought at your website. It works very swift and smooth as if I don't even have a screen protector on my phone.

I am very satisfied - the delivery was timely, the product is nice and practical, everything is just fine. A nice case for reasonable price - what more can one want?

I have been a faithful customer for over a year now; service is always exemplary; ease of use of website, good communication, prompt delivery and a quality product. Outstanding!

I have been totally satisfied with all aspects of MyTrendyPhone. Their products are very good, Very fast shipping service and helpful customer service.