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MyTripReviews 2,823

3.2

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+239
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
779
value
742
shipping
518
returns
645
quality
695
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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I reserved a flight for June 26 and the tickets I just received were switched to July 1. This is a disaaster

Date of experience: June 7, 2024
District of Columbia
1 review
0 helpful votes
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User friendly booking
June 16, 2024

User friendly booking. I had not even heard of mytrip before.

Date of experience: June 6, 2024
Turkiye
1 review
0 helpful votes
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Very simple and easy to book, very good prices, easy navigation.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Great prices..
June 15, 2024

Great prices. Very easy to figure out… Thank you so much you made it a pleasure

Date of experience: June 5, 2024
Brazil
1 review
0 helpful votes
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I cannot add the trip into my Latam (airline) App because the number/code sent by email is not matching.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
France
1 review
0 helpful votes
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Easy, cheap and fast to book my flight, my trip.com is just perfect.
Thanks

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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Cool
June 12, 2024

I like to book with you, honest price, fast and reliable

Date of experience: June 2, 2024
Serbia
1 review
0 helpful votes
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Great Experience
June 12, 2024

Great Experience. Very easy to navigate. Customer friendly.

Date of experience: June 2, 2024
Iceland
1 review
0 helpful votes
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Excelente
June 12, 2024

Realmente es muy confiable, si necesitas algo responden rápido, los mejores precios. Yo siempre he preferido comprar directamente por las aerolíneas pero una vez me arriesguen aquí y la verdad que de aquí en adelante he comprado por aquí, tengo como un año comprando y he comprado más de 30 vuelos y con todos me ha ido excelente... gracias 😊

Date of experience: June 2, 2024
Argentina
1 review
0 helpful votes
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Andar lenguaje en español
June 11, 2024

Muy bien,,,pero todo en inglés,,,no entiendo por favor mandar escrito en Español

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 1, 2024
Florida
1 review
0 helpful votes
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Good. Experience
June 11, 2024

Excellent attention and good people working on this business.

Date of experience: June 1, 2024
California
1 review
0 helpful votes
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OK, hating all the extra fees
June 11, 2024

OK, hating all the extra fees. Hating all the extra fees. Hating all the extra fees.

Date of experience: June 1, 2024
Florida
1 review
0 helpful votes
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.
June 10, 2024

Please describe your experiences with this page mytrip, I would like to do late

Date of experience: May 31, 2024
Florida
1 review
0 helpful votes
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High demand flight? Really
June 9, 2024

It seems like everytime I book a flight the price increases due to high demand after I agree to the price on the screen and before my credit card is run. Sometimes it has been only a few dollars but tonight it was nearly $400 per ticket. No thank you. I ll try some where else.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2024
New York
1 review
0 helpful votes
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Booking
June 8, 2024

It was easy and clear to book my multi city trip. It was also a great price.

Date of experience: May 29, 2024
Oklahoma
1 review
0 helpful votes
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Pain in the butt
June 8, 2024

I am not exceptionally skilled on a computer, but I'm also not poorly skilled. Basically average computer skills. This was a nightmare to navigate.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2024
Minnesota
1 review
0 helpful votes
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Smooth and quick transaction
June 8, 2024

Smooth and quick transaction. Good experience in booking so far

Date of experience: May 29, 2024
Egypt
1 review
0 helpful votes
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برجاء ارسال تذكرة الطيران الخاصه بى على الايميل
برجاء ارسال تذكرة الطيران الخاصه بى على الايميل

Date of experience: May 29, 2024
GB
1 review
0 helpful votes
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Was left stranded at Siem Reap airport because this tinpot effort of a travel agent didn't inform us of a flight change. Had to pay for another flight to avoid messing up other pre planned trips. Tried to get a refund but got more chance knitting fog... TOTALY USELESS CUSTOMER SERVICES JUST KEEP PUTTING YOU ON HOLD AND FOBBING YOU OFF!
Would rather take the chance of booking a trip on the TITANIC with a bloke in the pub rather than trusting these muppets with my travel plans
Hey "THANKS FOR NOTHING! SCAMMERS

Date of experience: May 29, 2024
New Jersey
1 review
0 helpful votes
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Misleading pricing methods
June 7, 2024

The same package would have been cheaper to book through the airline. Fare advertised as significantly lower to lure a prospective customer. But luggage fees are higher. And seats that should be free are charged fees. All these fees are shown only later on. Will never use this dubious service again.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2024