Mytriponline

I booked a fast track as was running late for a flight in Palermo airport, I did not know at the time of booking you are also signing up to a subscription service of 79.99 in the small print. They charge you 4 days later and when I questioned this charge they said it is outside of the 3 days when you booked and not entitled to a refund. The company is a scam and they reply with rude staff threat quote term and conditions!

My advice dont ever use this website EVER!

I have urged My Trip Online Com customer support to cancel any agreement and subscription a day after requesting an ETA Visa. They ignored it. And charged my credit card after 3 days

I have never accepted or acknowledged that every three months I will use their service. Although I don't travel so much. What I did was requesting an ETA Visa for Canada only and they have cheated me in proposing a well hidden service for matter I was not aware of. Also the misuse of the acronym ETA is confusing and they used it on purpose to mislead people.

I would like also to report that within 3 days I did ask for refund sending multiple emails to them with no avail. They don't even answer any calls at any time.

I won't ever use their services and should have not done so. Just that for they are in front line of the Google search and mistrust the customer.

So I requested to cancel any transaction immediately as I have also opened a dispute a against you to my bank. I will also report this misuse of trust as where I am a Citizen, operations concluded online maybe cancelled within 14 days.

And I further repeated my demands to get refunded in full for all the 3 extra transactions made for one single applicant! However they keep refusing.

How the Government of Canada allows them to represent them is beyond belief.

Absolutely not recommended. They are a bunch of scammers. No service and mockery from all contacts, email, chat, telephone