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How would you rate naaptol?
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India
1 review
0 helpful votes
Follow Manis L.
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It's the worst service. If negative rating is there I will give it. I got same product two times defect, then I told them to cancel it and refund me. But they were just cancelled my call repeatedly and told me to talk to this and that like this. At last one customer care member told me we will not give you refund, do whatever you can.

Date of experience: June 8, 2021
India
1 review
0 helpful votes
Follow Soni R.
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This is one of the the pathetic worthless and use less online shopping company I would never even going to buy anything and suggest to not buy anyone else

Date of experience: November 28, 2022
India
1 review
0 helpful votes
Follow Amit G.
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Fraudster Company
June 16, 2021

Dear Friends

I would like to reveal a fraudster company"#NaapTol".

I ordered 05 #Bedsheet from this company. While ordering I also confirmed with the company customer care regarding refund policy and they clearly stated that money would be refunded if the product will be not satisfactory.

The quality of bedsheets is pathetic.

Now, the customer care replied that only cash #voucher permissible for 6 months could be transferred in your account instead of #refund which is entirely indifferent from their earlier commitment and as a customer, I am now bound to use the money for purchasing another product with the company.

The company is a big fraud and all must avoid this company for any purchase.

These fraudsters must be exposed and punished for cheating the customers.

All are requested to share the message so that it can reach up to maximum people and customer can be saved from such cheaters.

Date of experience: June 16, 2021
India
5 reviews
25 helpful votes
Follow Brenda D.
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Worst service
May 27, 2014

Worst service. Delivery delayed by over 9 days, moreover when called to enquire for the order status, the executive was not ready to help, he told me to manually go to the courier office and find out.
Why the hell would I order online if I had to go out to enquire.
All Online Buyers if you wish to save time never ever use Naaptol.

Date of experience: May 27, 2014
India
1 review
0 helpful votes
Follow Jojo R.
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Help line customer care
November 2, 2022

Very worst in products u order something and u receive something & customer care a lady who responded me was RANI, very bad & playing with me saying network issue and blocked my number, people please don't purchase at NAAPTOL anything they think they very in cheating customers PEOPLE PLEASE be aware of this...

Date of experience: November 2, 2022
India
1 review
0 helpful votes
Follow somdeb C.
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I have purchase a microwave but they have given very old one blank wifi box... Beware of naptol now days you make get fool...

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Date of experience: May 8, 2023
India
1 review
0 helpful votes
Follow Kajal C.
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Bhot kharab app hai maine ak product liya vo khrab tha next day hi complain dalne k bad bhi na exchange hua na return or castumer care number ka koi sporrt nhi hai isse better Amazon ya Flipkart ya meesho app use kre best app hai

Date of experience: September 13, 2023
India
1 review
0 helpful votes
Follow fazeel y.
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Please stay away. They will call anytime from different number. They have no respect for privacy. More over products are third class not as promised.

Date of experience: February 20, 2024
India
4 reviews
37 helpful votes
Follow Pankaj P.
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DO NOT FALL PREY TO THEIR LOW COST ADS - Pathetic quality goods provided by enticing the customers with low cost. Ordered a laptop table and day 1 it its screws are broken, parts fall out and the company says ship it back to us in the same condition. Highly Frustrating Exp.

Date of experience: March 9, 2014
India
1 review
0 helpful votes
Follow Siva R.
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Cheating.dont buy anything
September 26, 2023

Very worst products.very very bad.dont buy it.bad Quality.no proper response from customer care. Local product.

Date of experience: September 26, 2023

Overview

naaptol has a rating of 1 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with naaptol most frequently mention customer care and purchase anything. naaptol ranks 1830th among Women's Clothing sites.

service
17
value
15
shipping
14
returns
15
quality
15
+2