Nadinewest

This is not a BBB-accredited business, and there's a reason for that. False advertisement is probably one of them. The BBB has fielded well over 1,000+ complaints against this company for unscrupulous and dishonest practices. I didn't do my research, and found this info out the hard way. ALWAYS RESEARCH a company, ANY COMPANY, especially an online service, before even agreeing to surrender your email address. This was my experience with NADINE WEST: I received a shipment, kept a few items, which I understood would be charged to me by a certain date, and sent back the rest before the charge date, in accordance with their stated policy on the website. The next day, I had a change of heart and wanted to send the remaining items that I'd kept and reached via email to the company, because email was the only method of contact given. Mind you, the clock for returning unwanted items is ticking at this point, and I had only 10 days left after the first response I received to get the unwanted items shipped back. Long story short, there was a lot of back and forth for 4 days in which I was then made aware of a return policy that was indicated NOWHERE on their website, and the return policy was that all unwanted items had to be returned ALTOGETHER, and I was basically told that even though the charge date was still future, they would not accept those items, therefore, I would still be charged, and the cost of those items, if I chose, could be credited to a future shipment if they are returned with the next shipment, assuming that I continued doing business with them. So no refund either, but a future credit. Needless to say, that was the end of my very short relationship with NADINE WEST. Buyers beware!